NACA Complaints and reviews

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  • 143 complaints
  • $221,977 claimed losses
  • $1,552 average
  • 31181 since Oct 06, 2009

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NACA
Main address: 3607 Washington Street 02130 Jamaica Plain MA
1-888-302-NACA, , services@naca.com
NACA reviews, NACA complaints, read NACA reviews, find NACA reviews, NACA scam reports
  • 143 complaints
  • $221,977 claimed losses
  • $1,552 average
Had an experience with NACA?
Submit review ›
143 reviews found
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  • Mar 31
  • Dallas, Texas
  • Customer Assistance
  • 1
  • 5

I am not a buyer through this company but the seller. I wish we had not even considered taking this bid. The office in Dallas has been a nightmare. Our realtor gets no response to her emails or calls for the longest time. We have extended the contract four times and are again supposed to close tomorrow on the date that they again agreed to and yet it's not going to happen. I feel really sad for... Read more

Was this review helpful? 0 1

  • Mar 13
  • Baltimore, Maryland
  • Mortgage
  • 1
  • 42

It's been almost a year that we are trying to get a loan with NACA and their process is very long and unbearable. The agent that we work with in Baltimore office is totally a useless person and never responds to phone calls and email. The only few times that she answered back, her excuse was ... "I was so overwhelmed". We just started working with a normal lender and loan officer and they work... Read more

Was this review helpful? 1 1

  • Feb 26
  • Mansfield, Ohio
  • Inspection
  • 1
  • 74

I am an inspector working with NACA customers. I treat and price my inspection as it was a normal inspection. Yes the program can be long, however you will receive the proper loan for your investment. If you have great credit this and buying a house with minimal repairs this may not be the program for you. 90% of my inspection close. The keys: *Don't buy a foreclosure or property that... Read more

Was this review helpful? 3 1

  • Feb 24
  • Realtor Services
  • 1
  • 94
Could it be the BUYER or their REALTOR that is the problem? I have great success with NACA

I am totally surprised and disappointed by all the negative comments about NACA. I have been a Realtor for over 14 years and I have worked the NACA program the last 4 years. I am not a NACA Realtor but I sell many homes through the NACA program in the Dallas/Ft Worth Metroplex. Every client I have sent to NACA closed and closed on time. It's the Realtor's responsibility to assist their client... Read more

Was this review helpful? 4 1

  • Feb 09
  • Washington, District Of Columbia
  • Mortgage
  • 1
  • 145

I have excellent credit so I could not understand why it was taking so long to get approved. (it took over a year) Once I was approved I had questions but they only communicate through email and take forever to respond and the counselors are not very personable. The interest rate they approved me for was the market rate not 1% less, my mortgage was going to be $1050 without PMI but it included a... Read more

Was this review helpful? 3 1

  • Dec 23, 2013
  • Naca Home Purchase
  • 1
  • 185

This is the email I sent to a few employees at NACA after trying to get a loan for 7 months: Saludos (Good afternoon), I wanted to thank both of you for the assistance you provided me during the 7 months my husband and I tried to purchase a house through NACA. We greatly appreciate your efforts. It is unfortunate, that every single negative comment I received from various people about NACA came... Read more

Was this review helpful? 7 1

  • Dec 23, 2013
  • Loan
  • 3
  • 267

This is an email I sent to a few employees at NACA after trying to get a loan for 7 months: Saludos (Good afternoon), I wanted to thank both of you for the assistance you provided me during the 7 months my husband and I tried to purchase a house through NACA. We greatly appreciate your efforts. It is unfortunate, that every single negative comment I received from various people about NACA came to... Read more

Was this review helpful? 1 0

  • Dec 14, 2013
  • Memphis, Tennessee
  • House Purchase
  • 2
  • 182

i have been trying to buy a house useing naca for over one year. when i call the memphis office miss mcgowin tells me she will call back in 24 hours and never does i am always updating my files give me some help!!!!!! daryl flowers phone number 901-505-7444.i wish someone would tell me if i can bye a home if not stop give me the run around.i have put so much in to this i dont wont to give up now ... Read more

Was this review helpful? 0 0

  • Dec 03, 2013
  • Boston, Massachusetts
  • Low Interest Loans
  • 1
  • 213

STAY AWAY! This dirt bag organization bullies banks into giving low interest loans, and then bullies and bullshits low income consumers who really need help. A VERY unprofessional, unorganized company that does NOT deliver what it claims to deliver. Endless paperwork and endless verification that's never good enough, always more hoops to jump through, and Nothing at the end of the process. A... Read more

Was this review helpful? 3 1

  • Nov 29, 2013
  • Case Information
  • 204

I have had two appointments with NACA counsler and provided all the documents needed and NACA also verified my employment and landlord. Now i have been simply waiting for NACA to tell me whats going on with my case. After number of attempts to call their office and the counslers cell phone. No one replies and tell me what is the progress on my case. If NACA is serious about doing business or... Read more

Was this review helpful? 2 4
 
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