
Nabisco
Nabisco Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nabisco has 2.3 star rating based on 1238 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Nabisco to a friend or colleague.
- Rating Distribution
Pros: Love nabisco products, Original cookie, Recipe of the original cookie.
Cons: Nabisco no longer seems to care about quality, Bad crackers, Quality and taste.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nabisco has 2.3 star rating based on 1238 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Nabisco to a friend or colleague.
- Rating Distribution
Pros: Love nabisco products, Original cookie, Recipe of the original cookie.
Cons: Nabisco no longer seems to care about quality, Bad crackers, Quality and taste.56% of users think that Nabisco should improve its Product Quality.
38% of users say that they might use Nabisco in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Chips ahoy changed their recipe. Bad idea.", "Do not buy", "hopefully this is a one off", "Do not buy these products. Look for other options.", "Don't waste your money".
Most users want Nabisco to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews











































This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |3 broken tubes of saltines out of 4
What happened to premium saltines crackers
to whom it may concern: My name is David White, I have 3 degrees, a BM in music from Cincinnati's College Conservatory of music at Cincinnati, a pharmacy degree from Cincinnati and a MS in market research from Wisconsin-Madison. Over the last 15 years, I have purchased 3 boxes of saltines every 2 weeks...but over the last 3 months, the quality has been very poor from crackers that break apart when you touch them to crackers that are so heavy and thick that I just throw them away.
I have catalogues the lot numbers for the bad crackers: 02MAY18AX27D 02MAY18AX27D 02MAY18AX27D These three boxes contained crackers that were very thick and heavy with a terrible taste and consistency These boxes were very good, light airy, great taste, a little brown, but I like the ones that are a little brown on the top: 16APR18AX17B 24Mar18AX37D I hope that you will straighten this problem out soon Sincerely, David White 2419 Fairview Ave. #1 Cincinnati, Ohio 45219
Preferred solution: send me $44 of good tasting premium saltine crackers
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpoiled handi snacks
- Great snacks
- Hard to contact
Preferred solution: They need to be aware something is wrong
User's recommendation: Check them before you give them to your children
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisgusting cookie taste
So one of the things I loved about Nabisco Vienna fingers was the cookie part. It was the best cookie on the market, in my opinion.
The older or more experience generation enjoyed the flavor of the cookie. I know many people that love this cookie, but after buying it today I wont ever buy it again I am so disappointed. The cookie is very sugary. It does not have that same flavor it used to have and it doesnt even look like the old Nabisco Vienna finger cookie.
I bought a pack the other day so excited to be able to have that flavor again, because I dont buy them as often as I had in the past, and so when I got home excited to have my favorite Vienna finger cookie, I was so mad. For a company that has a lot of money to change the recipe on this and find ways to cut corners and cut cost, bad decision because this cookie now sucks !!! I wont buy another Nabisco cookie just for the simple fact that if you change this cookie, you probably cut corners on other ones as well. Shame on you for a company that is very successful and lucrative.
You put more money in your pocket and gave the consumer less flavor, and that in my opinion is pathetic and greedy. Bad news travels fast so I will be speaking to others about what they did with this cookie. Im shaking my head right now because you have no idea how disappointed I am in this company. That had the market un cookies.
Ill be looking for other companies to satisfy that once in a while craving that I had for the Vienna finger Ill find something to replace it. Just look at the picture below and see what I mean. This cookie once had a smoothe top, not anymore. As soon as I looked at it, I knew it wasnt going to be the same flavor.
I knew exactly what I was talking about too. YUCK!!!
I have never written a review for a cookie before and you guys are my first! Never did I think Id be writing this horrible review for Nabisco, but shame on all of you for changing this once awesome cookie.
- Household name that always delivered quality
- Lots of flavors to choose from
- Cheaply made
- Too sugary
- Horrible tasting
Preferred solution: Apology
User's recommendation: YUCK!!!! DO NOT BUY VIENNA FINGERS EVER AGAIN, THE FLAVOR IS SO SUGARY ITS HORRIBLE.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStrange substance on Ritz crackers
Preferred solution: What is it
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuality issue with Ritz crackers
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality soup crackers
We bought a box of Premium Saltine Crackers. We have been eating these since we were kids.
Today as I was eating them I noticed that they were very crumbly.
Every time I picked one out of the pack it was breaking before I could get the butter on it and the ones that made it that far crumbled under the pressure of the knife and butter.
I m wondering if you changed the recipe? In over 65 years of eating them, this is the first time I have seen this.
As I finished my feedback, I noticed it said "Pissed Consumer"...that does not describe me and I find that very offensive for someone just "not happy" with a package of crackers.
Jim
- Solid consistent brand
User's recommendation: hopefully this is a one off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged crackers
Preferred solution: Full refund
What did you do to Snackwells Devil food cookies
I just bought a box of Snackwell's New and improved Devils Food Cookies, let me tell you they are awful. They are totally different, they don't have the hard outershell, the taste is not the same, basically you ruined this cookie.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Peanut butter in my non-PN crackers
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Verified ReviewerThis bag of chip have not one bit of flavor added.
- Normally great chips
- Nor good when not as advertised on the package
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuality control
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOpen bag of mini vanilla wafers
- Usually make good cookies
- Serve open bags of cookies
Preferred solution: There needs to be an investigation on how this could have happened. There obviously needs to be more supervision of their factory workers. This is so gross.
User's recommendation: My bag of cookies was ripped open already
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cracker Crumbs
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Verified ReviewerQuality Control taking the day off?
Hello, first I love Nilla Wafers and am going to continue buying them, for now anyway, however I am extremely disappointed as my last 4 boxes have been completely terrible! It's like they were stuck to the pan then scraped off causing them to roll up on the underside resulting in a thin and hard wafer.
They are not the light fluffy wafer they should be, or should I say always have been. I will gladly send pictures if you like to show exactly what I am referring too. Here is the stamp on the box so you know where and when these were made 04AUG2024BD31, 01:11:34 122. Needless to say I am shocked to see how low your standards of quality have become.
I am 53 and do not ever remember seeing this until this past year and we made alot of vanilla pudding with wafers and had alot of nilla wafers and peanut butter growing up. Like I said I will probably continue to try for a few more boxes but after that my love of Nilla Wafers may hvae to be a thing of the past.
- Typically they are great
- Quality has dropped to a 0
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsealed product stale
Preferred solution: Full refund
User's recommendation: Make sure company is aware if your product loss like this too... Also possibly tainted if it's like this so I won't eat them.
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These crackers are awful now....so hard, thick and cardboard like
Not to mentioned all the little black spots or small pieces of dark particles embedded throughout them. Why does one side appear completely different, same with RITZ.
Cardboard, heavy and flat tasting. Very disturbing and disappointing!
You are right. The ones you get now are awful
Agreed. The first couple times I got the bad tasting crackers, I thought it was a fluke. I will no longer buy these crackers and am looking for a new brand.
If you want $44 worth of crackers return the ones that were bad.
Well now Nabisco Saltines taste good but are so fragile you can't dip them in much of anything without them breaking. A lot of the time MANY are still broken in the "cylinder" before it's opened. Anyone have any alternatives?
Theyve closed factories in america and relocated to mexico recently
YES I agree 100% the quality and taste of theses crackers is nasty! i threw away my last box.
The oyster style premium crackers also have gone to crap .
I'm over wasting my money on this product. the company will un questionably see a major monetary loss.
I want to know what happened to the mini saltines why are they non existent???? I have looked everywhere for them and non to be had.
I know!!! They were my favorite snack, I hope they’re not discontinued