Contact Monitronics Customer Service
Summary of Monitronics Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Monitronics?
Activation/ Cancellation Question:
- “Cancel service”
- “Cancel a emergency call”
- “To cancel service”
Product/ Service Question:
- “Call about system”
- “My home was broken into”
- “Can not arm the system. Getting a code # 3 on the panel”
Payments and Charges Question:
- “You have downgraded my c/r with a false bill”
- “Billing”
- “To ask a billing question”
Staff Question:
- “I want to change my service”
- “Need a service sign”
- “Need proof of service”
Account Question:
- “Forgot username for alarm.com”
- “Account”
- “Close account”
Request for Information Question:
- “Concerned”
- “Need to talk some costumer servecis”
- “I need help resettting my motion detector because of the new batteries”
Return/ Replace Question:
- “The wire at the door need to be replaced”
- “I want to change my code”
Employment Question:
- “Pay off balance”
Other Question:
- “Yard signs”
- “Loyalty”
- “Panel issues”
About
Monitronics International, Inc. is an American privately held company. Monitronics is an alarm monitoring company. The company is headquartered in Dallas, Texas. Monitronics International specializes in telecommunications, computing, and power technology. Monitronics International designs and installs different security systems. The company provides alarm monitoring services to residential, small business, corporate and governmental customers. Monitronics International has a special Latchkey Kids system developed to protect children. The company operates through the network of authorized dealers. Monitronics International is one of the largest security companies in the United States.
According to Inc. 500, Monitronics International is one of the fastest growing home security companies.
Monitronics is ranked 94 out of 335 in Security and Protection Services category
USA
Compare Monitronics To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.