MetaBank Complaints and reviews

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  • 26 complaints
  • $18,099 claimed losses
  • $696 average
  • 2838 since May 30, 2008

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Main address: 121 East Fifth Street 50588 Storm Lake IA
866-751-2931, 866-550-6382, ,
MetaBank reviews, MetaBank complaints, read MetaBank reviews, find MetaBank reviews, MetaBank scam reports
  • 26 complaints
  • $18,099 claimed losses
  • $696 average
Had an experience with MetaBank?
Submit review ›
26 reviews found
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  • Dec 05, 2013
  • San Diego, California
  • Rights Protection
  • 17

If you read my prior complaint "I am Pissed" 6 months has passed & Western Union refuse to reissue a new card with my legal name. Yet, I was advised to use the card under the name that is no longer my Legal Name. My response was this would be "FRAUD" There is no reason why MetaBank should not authorize Western Union to reissue me a new card to be sent to me in my Legal Name. I can't believe... Read more

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  • Oct 15, 2013
  • Netspend Under Metabank Blocked My Account They As
  • 27

At first, I thought I could log into any desktop or laptop PC, mobile phone or tablet anywhere I go at anytime whenever I need the most. It could be true. But unfortunately, on September 25, 2013, Netspend under MetaBank blocked my account after I logged into a demo desktop PC at Staples. There was a direct deposit coming from SSA/US Treasury. They refused to send an electronic deposit back to... Read more

Was this review helpful? 0 0

  • Sep 26, 2013
  • Credit Card
  • 25

I ordered the card to travel internationally because the exchange rate was better than my banks. I called before I left the country to make sure the card would be ok to use overseas. I was told yes it was ready to use internationally. After one transaction they froze my account with a balance of $800 and I purchased $3000 in greendot moneypacks as safety net for funds. I called again they said... Read more

Was this review helpful? 1 1

  • Sep 24, 2013
  • Dallas, Texas
  • Visa Upside Prepaid Credit Debit Cards
  • 1
  • 44

Since March 2012 I have been using a prepaid debit card provided by On Thursday, September 19, 2013, my card usage was blocked and marked as “potentially fraudulent.” I telephoned the company at 866-845-6273 and was informed that due to a “load” that was over $10,000, I needed to provide proof of where the load came from. The load was for $10,241.00 which was a student loan... Read more

Was this review helpful? 1 0

  • May 04, 2013
  • Omaha, Nebraska
  • Upside Visa Credit Card
  • 46

My account got locked because I got a credit back from my wife's pharmacy for her cancer medication co-pay over payment. The credit clearly states it came from the pharmacy, but according to the bank if there is not a equal debt to match the credit the account is locked!! ReallY?? It is a retro credit from a 3 month period so there would be no matching debt! Tried calling customer service and got... Read more

Was this review helpful? 0 1

  • Apr 05, 2013
  • 74

Company Name Netspend, meta bank Company Contact banking and service Subject Net Spend Almost got me Arrested!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Incident 4/3/2013 I was out with my wife yesterday having dinner and a show, when the bank made a mistake and did duplicate deposits and locked my account and i could not pay for anything, and when i called the bank they said they made a mistake and i had... Read more

Was this review helpful? 1 3

  • Apr 02, 2013
  • Visa Gift Card
  • 4
  • 79

I received a Visa gift card issued by Metabank, which had 50$ preloaded onto it, I was in a hurry and didnt even think about using it on the outside of a gas station (shell) at the pump, and a hold was placed on the funds on the card for the FULL amount! I called customer service and was told it would take 3 business days to release the hold, when it fact I only spent 10$ on gas my card has )... Read more

Was this review helpful? 6 8

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  • Apr 02, 2013
  • Minneapolis, Minnesota
  • Upside Card
  • 1
  • 59

They holding my money and giving me excuses every time i call now i will be homeless for them requesting my money to be refunded for two months i have 2 kids and i'm struggling all i wanted was to store my money but i got conned by UPside visa will i get my refund or will i have to kiss my money good bye what do i do i out here beging please shhould i sue cause this makes no sense i only had... Read more

Was this review helpful? 0 0

  • Mar 25, 2013
  • Richmond, Virginia
  • 32

I purchase a prepaid travel card through The American Automobile Association (AAA) and when the Good Thru date on the card expired the company would not refund my balance without charging me more than was on the card (something like 14.95). To boot they started charging me an inactivity fee (1.25), even though I could not use the card, further reducing my balance. I thought congress had acted... Read more

Was this review helpful? 0 2

  • Mar 24, 2013
  • 1
  • 61

I received a $100 MasterCard Reward Card (Debit) as an incentive. Based on previous experiences with reward cards, I know that in order to spend them online, you have to access the card online and change the address to match yours. Without doing that, the card will be declined every time. The issue is that access the card online is a labyrinth with no way out. There are few option on the website... Read more

Was this review helpful? 0 4
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