Mensusa Complaints and reviews

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  • 78 complaints
  • $8,644 claimed losses
  • $111 average
  • 1737 since Sep 02, 2007

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Main address: Mr. Anderson (Sales Manager) 90024 Los Angeles CA
(310)4747571 Angelino Nardoni, 1888-7848872, ,
Mensusa reviews, Mensusa complaints, read Mensusa reviews, find Mensusa reviews, Mensusa scam reports
  • 78 complaints
  • $8,644 claimed losses
  • $111 average
Had an experience with Mensusa?
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78 reviews found
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  • Apr 03
  • Bakersfield, California
  • Suit Purchase
  • 1
  • 2

I ordered a suit in January and it was the wrong size. A month later, they sent a replacement that shouldn't be sold at Wal-Mart. I returned that suit and after a month and numerous calls, I still don't have a suit. The customer service is rude and incompetent. Avoid this place. We also ordered over 10 suits for a wedding last year. They got the order right for everyone except the father of the... Read more

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  • Dec 16, 2013
  • Miami, Florida
  • Horrible Treatment
  • 1
  • 13

Everything you see on the website is a lie!!! Forget about 100% Guarantee. I have never been treated so rudely and so unprofessional by anyone, and the worst part is that I was speaking with the OWNER!!!! ERIC whatever!!! He literally told me the "FXXX" word! Simply because I asked him if he can overnight a replacement tuxedo to correct the mistake they made by sending the wrong size! Which by... Read more

Was this review helpful? 1 0

  • Dec 08, 2013
  • Wrong Items
  • 2
  • 36

I ordered a suit from their website. I recieved the wrong item over a week later. I called, the guy on the phone spent 40 minutes telling me they had sent me what I ordered only to realize he was wrong. He told me to send it back and I would be sent the right product. I did but they sent me the same wrong item again. So I called back and asked for a refund. 2 weeks after I had returned their... Read more

Was this review helpful? 3 0

  • Dec 06, 2013
  • False Information
  • 1
  • 41

I come here to be entertained by the entitled whiners, not a bunch of people shilling for MensUSA. The reviews are so fake it is unreal. No reasonable person would believe that they are genuine. Of course, they are doing themselves a disservice by posting here. What do they think will happen when a potential customer googles MensUSA? The first hits will be from Pissed Consumer. Do you think... Read more

Was this review helpful? 1 1

  • Sep 30, 2013
  • Late Delivery
  • 19

I have ordered a cool light weight black two button taper slim cut + black shirt & tie on my wedding but it was not delivered on right time,it was 1 hour late.The suit was awesome and I loved to wear it today also. During credit acceptance also I was facing some problem like credit warranty failure.The finishing of suit was very good,all my friends,colleague,family and groom family... Read more

Was this review helpful? 0 1

  • Jul 09, 2013
  • Jacksonville, Florida
  • Suit
  • 1
  • 42

Ordered a suit for my wedding and my bank card was charged immediately. So I gave it 2 days figuring it would take a couple days to process the order. After 4 days, I received no emails, no shipping confirmation or tracking number. So I email this so called customer service asking for a tracking number. I get no reply. So I call the customer service number the next day (on a friday 6 days after i... Read more

Was this review helpful? 0 0

  • Jun 21, 2013
  • Suit
  • 41

PLEASE DO NOT SHOP OR GO ANY WHERE NEAR MEN'S USA. I had the worst experience with mensusa. I ordered my first suit and was very excited to get it. 2 days later I receive a email stating that they do not have the suit so pick from 2 sku's so I did. I picked a light tan slim fit suit and when I got it I received a sand suit that was huge and couldn't be a slim fit suit. So I called they told... Read more

Was this review helpful? 0 0

  • Jun 06, 2013
  • Wedding Suite
  • 35
Mensusa - Poor Service - No Quality Control

For my wedding I ordered two suits from MensUSA in one order. For the first suit I was supposed to get size 38L but they sent me 38R though they had 38L on the hanger.They want me to ship this back to the USA at my own cost and I had already paid $70 UPS COD when I received the package. Besides they will not send a replacement until they receive the returned suit and that will take forever. My... Read more

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  • May 29, 2013
  • Los Angeles, California
  • Refund
  • 23

Order suit 8 weeks ago. Suit came but wrong color. Company DID refund my money. Their policy said that YOU pay for return shipping, UNLESS it was their mistake. I pointed out that it was their mistake by sending me the wrong color, so THEY should pay the $16.90 shipping that it cost me to return it. They agreed (on the phone), stating that they would send me a check. A few weeks later (no check... Read more

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  • May 26, 2013
  • Brussels, Brussels Hoofdstedelijk Gewest
  • Black Faux Mink Coat
  • 11

I have ordered a black faux mink coat for men and it looked like a wet deadth rabit. It didn't look like the foto's on website! It was a chinese coat made for 50$. I had to return over 150$ this is really unacceptable-this is really unacceptable-this is really unacceptable-Very bad company-vary bad company-they even send me mails to stalk me-don't buy anything but you going to regret this: very... Read more

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