Menards Complaints and reviews

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  • 940 complaints
  • $120,744 claimed losses
  • $128 average
  • 170262 since Aug 04, 2007

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Menards
Main address: 5101 Menard Drive 54703 Eau Claire WI
1-800-871-2800, , http://www.menards.com/web/pages/legacy/contactEmail.jsp
Menards reviews, Menards complaints, read Menards reviews, find Menards reviews, Menards scam reports
  • 940 complaints
  • $120,744 claimed losses
  • $128 average
Had an experience with Menards?
Submit review ›
940 reviews found
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  • Aug 20, 2009
  • Royal Oak, Michigan
  • 1
  • 29

we purchased a swing set and 2 chairs. chairs have a tag w # 272-0457 and a bar code 50874 23206. we were told we could purchase a replacement cushion . we just have to call customer service number on tag. we called and automated message says they mfg for Menard and have no parts contact Menard. therefore this note, because this is only place to complain. we would like to by a matching chair... Read more

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  • Aug 17, 2009
  • Des Moines, Iowa
  • Na
  • 10
  • 77

i got a *** eater from menards took it home and strated it and ran fine. went to use it a few weeks later and it ran for 15 min's thenm shut down. took it back to the store and manager told me that no returns after you put gas in it. How do you know if it works until you put gas in it? this is there policy, no return or refund. i took it to a repair center had it fixed this time it ran 2 mins... Read more

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  • Aug 16, 2009
  • Champaign, Illinois
  • 17
  • 138

Staff is poorly trained, not helpful, sometimes to the point of being rude. Many will go out of their way to avoid contact with customers. It is rare to have someone ask if they can help and a smile is almost non-existent. The stores in Danville and Champaign IL. are amoung the worst. I will no longer shop in these stores, I prefer Lowes or Home Depot because of their friendly and helpful... Read more

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  • Aug 14, 2009
  • Chicago, Illinois
  • Electrical Equiptment
  • 21
  • 124

I just want everyone to know that the menards in crestwood steal your items if you do not have a receipt and you can't pull it up by one of their keosks. My husband went to return somethings that he was told to return by his boss and they wouldn't give him a store credit or his merchandise back. How legal is that? When he tells them that he just wants the items back they give him an... Read more

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  • Aug 14, 2009
  • Indianapolis, Indiana
  • 13
  • 53

ask why store didn't have motorized carts for handicapped customers.was told it was because of insurance. can not shop there because i can not walk long distance if you had carts i would shop longer and spend more money . so you lose my business and others i am sure. the reason for not having carts is not because of insurance it is not a sufficient reason it is discriminating against the... Read more

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  • Aug 08, 2009
  • Lake Mills, Wisconsin
  • Simer Sub Pump
  • 30

tryed to return sub pump, was told we had to call manufacturer for reference number told if we would have come during business hours 8-5 they would do it for us we work 8-5 came back 2 days later with number and waited 40 minutes for manager to come and okay it finally the lady in the paint department came and got another pump and sent us on our way we could have done that ourselves she was nice... Read more

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  • Aug 05, 2009
  • Chicago, Illinois
  • Kitchen Cabinets
  • 19
  • 97

Do not order cabinets at the Menards Melrose Park, IL. location. Ivan made the layput and ordered the wrong size cabinets and now I cannot fit my fridge and Microwave/hood where it is supposed to go. The store manager Tom Hoffman didn't even want to listen to my complaint that his employee screwed up and said that he was not at the point of sale so he can't verify anything. Your a... Read more

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  • Aug 05, 2009
  • Indianapolis, Indiana
  • 800Watt Inverter
  • 11
  • 43

asistent mananger Braniesha is no profecional i dont know how she is the mananger she can handy the problems and give me very hard time posible she dont anderstand $2000.00 spens weekly can pay her salary. i was returnin material defectuos and she say she can reciv thas material be cause have handy work (thinseth) but we can see the problem in tile when is 1/16 grong... Read more

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  • Jul 30, 2009
  • Cedar Rapids, Iowa
  • 2
  • 39

It's nice when you can go to a store and pick up a frozen pizza for a late supper. But NOT when it's a hardware store! Frozen pizza/food, movies, pet supplies.... How long does it take to find the hardware that you are looking for, if it is in supply??? Minimum 1hr is what the average person should expect to waste when going to Menards. And this isn't much better when I need... Read more

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  • Jul 27, 2009
  • Chicago, Illinois
  • 19
  • 76

all stores boast Handicap accessible.not one store have i ever seen boast handicap function able. yes menards has a couple of manual wheelchairs but they serve no purpose for most of us that cannot maneuver a manual wheelchair while trying to push a cart. a motorized mobility cart provides a person with disabilities the independence of being able to shop on their own. i think it would be in every... Read more

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