Menards

On November 11, 2023 I purchased 2ea 50 lb bags of ADM Black Oil Sunflower Seed. Both bags were full of ground up limbs up to 2" long.

The second bag also had pieces of the sunflower seed heads the size of my thumbnail.

The limbs and chunks of sunflower heads plug my feeder and it is necessary to clean junk out of the openings a couple of times each day.

Below is a picture of the junk regularly removed from seed to fill the feeder one time. I emailed ADM customer service in early January describing the problem, received an automatic response that the that the message was received, but no further word.

Any suggestions?

Menard's may want to

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Sent in rebate form in September 2023, from an online purchase. I was happy with pricing when factoring the rebate.

We reside in NY state. After 4 months of waiting for the rebate it finally comes.now read the tiny print and it says only good for in store purchases. At time of purchase I was under the impression it was either a prepaid gift card, of a refund check. Not either one, just a bar code good for their store.

And no good for the online store/ .com So if I want to take advan5 of the rebate I'll need to drive 45 hrs to one of their stores. Mr Menard go *** yourself.

Since sending in the rebate ive spent an additional 3850.00 in merchandise. Well that's heading back for refund, I've notified my cc agency of the scam.

And they assure me of complete satisfaction. Goodbye,,menards I'll pass the word on down the road on the scam company you are.

I bought a large item

I asked if they would load and tie it down for me and was told yes. I go around to have it loaded in my truck and asked the guy if it was secure and he said yes.

I go 2 minutes on the highway and it blows out cause 1) he left the pallet under it 2) did not push it forward to the cab for a wind block and 3) did not secure it down.

I called them up and told them and they said that's too bad but not their problem.

I spend thousands of dollars I. Menards every year but I will never step foot In another one again.

Doorbell camera stopped working after weeks days customer service contacted sent my credit card purchase receipt plus pictures of barecode on box and camera havd not heard avthing back from customer service wich is impossible to contact and service is non exsitant have been waiting 2 plus weeks for response need my camera replaced never have I had such a hard time trying to resolve an issue without any customer service access. Ralph.!!

I bought a washing machine in stock they brought up to check out on cart we inspected box said to sales associate the corner of box has damage they said it's normal the washer is fine. They helped load and when i got home unloaded in garage and cut the straps and unbox OMG the rear right corner where the box was damaged was crushed I promptly called the store, and they said we could either bring back for a replacement or give us something off I said no thank you could, i speak to the manager she said he would have to call me back. Approx 20 mins later he called said the same i asked if they could send a new one out he said there was very little profit and would not So i ended up loading back up and taking it back i told the manager he was willing to sacrifice i customer versus doing the right thing NO MORE SHOPPING AT MENARDS A CUSTOMER WHO SPENDS A LOT OF MONEY EVERY Year

My problem is a very incompetent contractor that Menards recommended, Terry Briscoe, name of his service was, professional flooring service, the job was to remove carpet that was glued to my bedroom floor in the basement then to glue excelon floor tile purchase from Menards costing $475.38, Terry agreed to the job for $350, he arrived on time, on Monday, June 26th had his son for his helper went to the bedroom shut the door ask for my vacuum, ask for me to find some rags, did not remove the baseboards, he did not get the tile under the baseboards even though there was enough room being the baseboards were on top of the carpet, did not get close to the walls some places were jagged edges, when they were done I asked him to remove two pieces of tile that was especially jagged, I didn't realize until they had left how bad it was. I had had tile put down before with no problem, the lady that sold me the tile at Menards said he came highly recommended, was even on Facebook she said. Terry told me that one gallon of glue was enough, I called and asked him when I was in the store. Then halfway through he said he needed more glue, I had to go to the store right then and buy more glue $80 when they left I realized glue was all over the floor so sticky every step you made your shoes stuck to the floor, glue was on the toilet, glue was on the toilet seat it was on the toilet seat cover on the bathroom door *** on the sheet that I had covering my bed, I had to leave my bed in the room it was so heavy, it was electric, found carpet fragments of carpet between tiles had to cut it out with scissors, some places tile didn't meet coming into my room from the hall it's not up against the wall, it's got at least 1/4 to 1/2 in gaps where there's no tile you can see the floor. I had about a half a box of tile left they got glue on the tile in the box they didn't even used, the four gallon container of glue was about half full when they finish glue all over the outside of the container. I had to buy mineral spirits $20 and had to get my grandkids to come and help me clean the glue off the floor, I'm 74 years old I have bad knees, I was still trying to help ..got my knees irritated. I'm going to try to hire someone to come in and put quarter round down to hide the sloppy fittings against the wall. Some tile was not even, I had to take a soft hammer tap light on the those places and try to hold one hammer hit the other hammer on the floor to try to even and push the tile down. I definitely would not recommend this contractor for anything he wasn't friendly either, out of five stars maybe one the middle of the tile floor look pretty good but over by my bed a couple of tiles were whitish tinge I don't know what that was or why that turned out that way. He was extremely sloppy, I would not recommend this person to do anything, I definitely don't want him back in my home. He threw the old carpet out by my trash and did not ask me where I wanted it, I told him he'd have to put it out by the street, well then my garbage people didn't take it, so I was left to try to get rid of it.

Sorry I've gone on and on but this has been expensive, almost a thousand dollars worth of nightmare and I'm not happy yet, still got to hire somebody to come put down the quarter round, wish I could just rip all this up and start over but I don't have that kind of money, I'm going to have to live with it. I'm going to the trouble to write you because I do not feel this guy is competent to do anything and I don't want anybody else to go through what I've just been through.

Thank you,

Jennifer Erwin

I purchased several items including lumber from the Owensboro Menards 3/24. I told the lumber yard that I purchased 2 X 6 X 10 pine.

Upon entering the lumber yard, there was a person in the yard that asked my purchased. I told him. He said go there and I will load you. After loading that purchase, I then had to go to another location and showed the getleman my reciept.

He told me that he had loaded pre-cut instead on std grade. Little cheaper. HE told me I could go to the front desk and get a discount. I then spoke to the front end manager "Maury"?

not sure thats correct, but she was absolutely disgracing, and humiliating. After telling her my story, she just stood there like a lazy tree and said "what you want me to do about it, very hatefully. I simply asked if she could take a look at what I purchased vs what was loaded, she said what you load, said I didnt the person back in the yard did. She said did you get 2 X 6 X 10'?

96" long. What a stupid question, because a 10' is not 96" long.

After making a complete scene in the store front, and treated horrible, I just left the store. What a horrible representation of the store front for Menards in Owensboro, KY

POOR NO RESPONSE TO QUESTIONS

LOOK SOME WHER ELSE TO GET CUSTOMER SERVICE AND HELP WITH YOUR QUESTIONS

Back at the end of August, we placed an order for a $22K pole barn kit which I very specifically told the people I was working with that this was being done solely by my husband and I and made sure we'd have no issues with time constraints when it came to needed returns (crates items came in) or running into issues with stuff missing. Everything was officially either delivered or picked up from the store by the second week of October.

Now at the end of November, we're finally finishing up and made it a point to get the wood crates back to the store to get the refund for them. When my husband went to return them, he was met with a very rude lady and general manager named Evan. Evan was unwilling to give us our $200ish refund for the refundable crates because we were apparently 4 DAYS past our 90 day return date on November 25th, 2023 that was not mentioned once to us during the process of pickup. What really doesnt make sense is that these returnable crates holding most of the metal trim weren't picked up from the store until the first week of October by my husband and I, so how are we past that 90 day window on November 25, 2023?

Their system should show exactly when we picked it up because they do a check out system when you go to leave the lumber yard. Evan was unwilling to even listen to my husband about this and became really rude. Dave at the building counter has told my husband and I several times we'd be good to return when able to these and never mentioned a return window. Additionally, we have run into several items missing or being wrong within this kit that made us have to return to the store that is an hour away from us and get the wrong items corrected and waste more time.

We spent over $22,000 on this whole kit. The fact that Evan was unwilling to issue a measly $200 refund because we were apparently 4 days late, which was absolutely never explained to us, is absolutely disgusting and sickening. He gave us a store credit, which doesnt work for us because we dont shop at Menards and after this definitely never will again. I highly recommend looking elsewhere for your DIY barn kits.

I can almost guarantee things will be wrong, and they won't work with you. Shame on Menards and the General Manager, Evan