Megabus Complaints and reviews

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Industry: Ground Transportation - Trains, Buses
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  • 248 complaints
  • $18,788 claimed losses
  • $76 average
  • 17691 since Aug 04, 2008

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Main address: 4400 S. Racine Ave. 60609 Chicago IL
1-877-GO2-MEGA (1-877-462-6342), ,
Megabus reviews, Megabus complaints, read Megabus reviews, find Megabus reviews, Megabus scam reports
  • 248 complaints
  • $18,788 claimed losses
  • $76 average
Had an experience with Megabus?
Submit review ›
248 reviews found
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The night I was suppose to get on the bus I went to jail.The ticket was for 2 passengers but only one person got on. May you please allow me to get on the bus tonight.

  • Apr 14
  • Philadelphia, Pennsylvania
  • Intrastate Bus
  • 3

The 9pm Philly to NY bus never came and the 8pm bus left full shortly after 9pm. Employees did not know when the 9pm bus was coming and after 10:20pm emploee told passengers the 11:50 bus would be the next bus to NYC. Employees demeanor was "stuff happens". One employee said he called the company 3 times and no one returned his call. I have ridden this bus on Sundays several times and it is... Read more

Was this review helpful? 2 0

  • Apr 08
  • Columbus, Ohio
  • Megabus Driver
  • 3

I went to High st and Nation BLVD where mega bus always leaves from, but it has changed to E spring st and 4th ave. I went to the other stop where the bus was leaving, but the I got there when the bus was leaving from the bus stop. The driver did not let me get onto the bus and he left me there. I am not planning to go anymore. I don't want to schedule to leave another day. I am not going to... Read more

Was this review helpful? 0 0

  • Apr 01
  • Bus Tickets
  • 1
  • 12

After they were told that their numbers were a scam they had to return home very disappointed. I am very upset and disappointed too because I was looking forward to seeing them due to the fact that I had not seen them since the Christmas vacation. I am writing to you because I am very upset because the driver said that the numbers were a scam. Is this something that occur frequently? If this is... Read more

Was this review helpful? 1 0

  • Mar 30
  • Durham, North Carolina
  • Bus Service
  • 6

If you're interested in a combination of sweat induced and crowded travel this is the perfect place for you! My favorite parts of the experiences were when the outlets didn't work and the obnoxious amount of sites that were blocked from their wifi. Yay for no netflix ... or youtube. Not to mention I was going to stand outside for 2 hours waiting for the bus in DC at 6:30 am when it was 30 degrees... Read more

Was this review helpful? 0 0

  • Mar 29
  • Charlotte, North Carolina
  • Bad Customer Service
  • 20

I am BRYANT ANYANGWE,RESERVATION NUMBER 84-5983-032914-M37-0830-CHR-WAS,EMAIL ADDRESS ,phone number 2404471771. Today 03/29/14,the driver of the mega bus refused that i cannot get in the bus to go to Washington DC AT 8:29:24 AM claiming i was late when i only needed to get in and have a seat.He forgot that i am late but after 8:30am but truely i was some seconds... Read more

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  • Mar 24
  • Knoxville, Tennessee
  • Journey Refund
  • 3
  • 17

I'm requesting a refund because of the inconvenience. journey 1 reservation for 3 passengers total charge: 70.25 reservation number 40/42-1247-032414-M38-0900-WAS-KNO march 24,2014 my email: thank you. ourney 1 Reservation for 3 Passenger(s) Price paid: USD 63.00 Reservation Number 40/42-1247-032414-M38-0900-WAS-KNO Trip information: Mon, Mar 24 2014 Depart... Read more

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  • Mar 11
  • Chicago, Illinois
  • Bus Cancellation
  • 2
  • 24

I pray that this matter will be given full attention so that I will be completely satisfied with the outcome. My son and I didn't make the 3:00p.m. mega bus because of uncontrolled actions on aboard the Amtrak train and the mega bus was cancelled due to weather conditions and for this I am asking for a refund you can email me at thanks for the help. Hope I will not be... Read more

Was this review helpful? 1 0

  • Mar 10
  • Alexandria, Virginia
  • Backwards Tickets Refund
  • 3
  • 20

My family and I were traveling to Pittsburgh for a funeral and my twin grand daughters 1st birthday. I needed a bus TO Pittsburgh from Washington DC before March 15th. But instead I had purchased the tickets for Pittsburgh to Washington DC. I would like a refund and my reservation number is 54/58-7213-031314-M36-0700-PIT-WAS. It is very important that I make it to Pittsburgh. My family and I... Read more

Was this review helpful? 0 1

  • Feb 10
  • Doylestown, Pennsylvania
  • Bags Unload
  • 1
  • 26

The bus driver unloaded my luggage on the curb at the wrong stop and somone ended up stealing it.I don't understand why the bus driver would unload all the bags on the bus. She knew that was my bag because I talked to her before my luggage was loaded. So mega bus needs to pay me for my losses because I was moving an all my stuff was in that bag. I would like to solve this without involving my... Read more

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