Mart Of China Complaints and reviews

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  • 15 complaints
  • $1,268 claimed losses
  • $85 average
  • 4687 since May 11, 2012

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Mart Of China
Main address: C212 ROOM, 612#Building, Shangchuan Road, Pudong district Shanghai China.
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Mart Of China reviews, Mart Of China complaints, read Mart Of China reviews, find Mart Of China reviews, Mart Of China scam reports
  • 15 complaints
  • $1,268 claimed losses
  • $85 average
Had an experience with Mart Of China?
Submit review ›
15 reviews found
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  • Apr 09
  • West Warwick, Rhode Island
  • Order Delivery
  • 2
  • 10

Placed an order last month got an email on 3/31/2014 saying item has been shipped and its already 4/09/14 and still haven't received my order. I tried emailing them and email can not be delivered. I will not be shopping here again and I'm going to report this not order from these scammers! I'm going to make sure that nobody else makes the same mistake I made. They just take your money... Read more

Was this review helpful? 1 0

  • Mar 28
  • Sydney, New South Wales
  • Promised Refund
  • 1
  • 37

I bought 6 items from them as I was excited for the price and value of money, prior to purchasing I did read their policy regarding refunds and spent $44 on postage totaling my items to $144. first they had trouble posting my item when I gave them specific instructions and verified my address multiple times they kept delaying saying there is no such address. Eventually 2 months later my clothes... Read more

Was this review helpful? 2 0

  • Mar 13
  • Gulfport, Mississippi
  • Not Received Order
  • 1
  • 50

I placed a order a month ago. The website look shady as *** so I ordered one item to see. That sorry of a company took my *** money and didn't give me a tracking number or confirmation email. So I bitched and wrote so many emails and still did not receive my shipment or tracking number. The customer service lady, tiffany cannot even write correct grammar. She was telling me about how it was... Read more

Was this review helpful? 0 0

  • Jan 23
  • Brisbane, Queensland
  • Dresses
  • 3
  • 85

When I found Mart of China website. I love their dresses advertise on the website. I place an order with my daughter and my friend. 37 dresses cost us $777.70 include delivery. After 3 weeks the dress arrived. Oh I was regret. the dress look so ugly and cheap. The fabrick look cheap. Please be aware do not truth their picture on the website. Regret, regret, regret. I will not buy any... Read more

Was this review helpful? 1 0

  • Jan 22
  • Positive Experience
  • 91

I’m so sorry to hear the bad experiences with Martofchina but I ABSOLUTELY love them. I have a leggings business and I have purchased over 300 pair of leggings from them. I was amazed when I came across this forum. I always use express shipping. It’s a 15.00 charge but it beats waiting weeks for something to ship free. Free shipping takes 15-26 days and they tell you it could be a delay with... Read more

Was this review helpful? 0 0

  • Jan 22
  • Gillette, New Jersey
  • Unfair Company
  • 3
  • 105

Purchase made in November 2013. I still havent received tracking information nor does customer service want to give me a refund. Mart Of China's only good reviews are done by the company itself so it can look like there are pleased customers. The "good reviews" are fake. Mart of China is a scam taking your money. DO NOT PURCHASE FROM MART OF CHINA. Emailing customer service is like speaking to a... Read more

Was this review helpful? 1 0

  • Dec 15, 2013
  • Wrong Sizing
  • 5
  • 115

The sizing is nothing short of fraud, they sent me items at least 3 sizes smaller than what was ordered and as described on their website. They refuse to refund. They offered a ridiculous S20 "credit to allow me to shop for something else", but how can one rely on the accuracy of the description of the items if there is such a substantial difference in the measurements on the website and the... Read more

Was this review helpful? 1 0

  • Nov 13, 2013
  • Warsaw, Mazowieckie
  • Wrong Items
  • 5
  • 92

Hi, I ' ve ordered few thigs from Mart of China in August. They had a problem with tracking number but I waited. And I ' ve received... not my goods. Mine went to Argentina ! I wanted to send it back but they didn ' t want me to do it. I have something that I do not want and I do not have my parcel ! I am really really pissed of !! It' s been almost 3 monts ! !! !! !! !! !! !! !! !! !! !! !! !!... Read more

Was this review helpful? 0 0

  • Oct 29, 2013
  • Delivery Delay
  • 5
  • 129

I have place my order on Mart of China, one month ago. According to theirs shipping policy the goods should be in my house right now. But i don;t have them yet. After many days and emails they provide me with a tracking number. The GLS Courier which was supposed to bring my goods appeared the message"Airfright problem-can;t locate missing goods" The cutomer service of mart of china send me an... Read more

Was this review helpful? 3 5

  • Sep 13, 2013
  • Clothing
  • 8
  • 234

my payment was confirmed on 4th of this month and i used expedited shipping which is supposed to be highest 5days but up till now i have not received a tracking number if i contact the will tell me it has been shipped but the tracking number will be updated by email to me since 3days ago...well if i give them few days then i will conclude is pissed already. don't worry i will keep you... Read more

Was this review helpful? 0 0
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