• show-popup
Shares 0

Magic Jack - MagicJack doesn't work!

  • by   Feb 17, 2012
  • Review #: 298033
Company Magic Jack
Location Atlanta, Georgia
Category Equipment Gadgets - Wi-Fi, USB, Electronics
Views 36

I bought magicjack & had trouble transporting my current number.Magicjack "customer service" suggested I return it and I did but still had problems.

I have "chatted" with at least 10 different reps even though I asked repeatedly to be connected with someone I had already chatted with. They repeated the same things over & over & had me do the same things over & over even when I told them it had not worked before. Most of the time they don't respond to questions asked - just say whatever. I've asked for a refund for the $19.99 i paid to have my number transported & been told I couldn't get it back.

I guess if you can connect using the "2 simple steps" then it's okay - but if there is ANY problem you're up a creek!

I've never had so much trouble with anything.Just now, they assured my the problem "will be resolved immediately as we are working on it" (direct quote) then disconnected me and stated "Please click here if you need further assistance" and provided a link that cannot be "clicked" UINBELIEVEABLE "CUSTOMER SERVICE" 2e2cc21

  Comments (0)
Comment review as anonymous or
Please keep the topic of messages relevant to the subject. Personal attacks will be deleted. No links or scripts.

Read next Magic Jack complaint

Magic Jack

This is unvelievable - I just posted a complaint about MagicJack & when I went back to the chat page...

Select Reason

Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about Magic Jack.
Filing a new complaint about
Report a bug