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Magic Jack - Item returned by no refund given over $100

  • by   Feb 10, 2012
  • 1 comment
  • Review #: 296041
Company Magic Jack
Location Antioch, California
Category Equipment Gadgets - Wi-Fi, USB, Electronics
Views 33

I had purchased magic jack but on same day decided to return it.I had signed up for the 5 year plan thus I should be refunded for it.

I have chatted with many different agent whom are incapable of handling their job correctly. It has been over two weeks since I asked for my refund and all they can tell me is that they submitted my request and for me to wait for my refund. The third time I chatted with their agent she disconnected me when I told her what a horrible job they are doing.

I asked for a phone number so I can contact their manager but they refused to give me a number.I am still waiting for my refund. 2d5b426

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Please keep the topic of messages relevant to the subject. Personal attacks will be deleted. No links or scripts.

Feb 13, 2012 
DON'T KEEP WAITING, nothing is being done, and nothing will ever happen! Notice the message "....any answers you can get...(from a chat....) are here in the FAQ's" This is THE ONLY truth I have gotten from these incompetent fraudsters. The reps you TRY to discuss problems with only sit there in front of their monitor and read FAQ responses, over and over like a PARROT! You can Google this disaster company and dig-out phone numbers, web-site addresses, even corporate information, to pursue your claim. Try to hook-up with a class-action lawsuit, or if all else fails, talk to your attorney. THey DO NOT CARE about complaints to the FCC, BBB's, Secretaries-of-State, or anyone else....there are THOUSANDS already filed. If you can catch it in time, stop payment on your credit card....that's what I'm doing RIGHT NOW!!!!!!!! Best of Luck
Reply to las40va@yahoo.com

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