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i cannot renew my subscription to magic jack.

  • by   Nov 08, 2011
  • 2 comments
  • Review #: 273626
Company Magic Jack
Product / Service Magic Jack Usb Plug
Category Equipment Gadgets - Wi-Fi, USB, Electronics
Views 153
Monetary Loss
$39
 

i am very upset with customer support for magic jack.

i have tried all the ways they indicate and have come up with zap. nothing.

i just cant get my magick jack renewed.

spent hour and a halp with live support...
TALKED TO HEIDY AND VIRGIL.-....

ended up saying they would send email to solve problem and 3 days now and still no solution.

how....when and hwere do i find the solution to this problem?????

what should i do????
ohh shoot and now i have to get 100 words to be ab le to post this and probably someone answer me with a solution......this is just nonesense.

the product works great bbut to renew----please someone help me find the solution....i live in honduras 2e857ba

 
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Dec 09, 2012  from Qualicum Beach, British Columbia
I live in Canada and have had the same conversations with magicjack tech over and over for 4 weeks. A e-mail comes telling me to re enter my card info. What a crock. and there is no return e-mail contact. I have tried several different cards. No luck. It is just a way to keep some techs employed and looking busy. They can not solve the renewal problem. So beware do not purchase a magicjack unless you are prepared to buy a new one every year. My texting to magicjack was identical to yours. A carbon copy.
Reply to Anonymous

Nov 08, 2011 
Go to ripoffreport.com and see if they can resolve your issue.
Reply to Patti
 

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