MAACO Complaints and reviews

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  • 361 complaints
  • $159,100 claimed losses
  • $441 average
  • 34717 since Mar 22, 2007

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Main address: 381 Brooks Road 19406 King of Prussia Pennsylvania
800-521-6282, ,
MAACO reviews, MAACO complaints, read MAACO reviews, find MAACO reviews, MAACO scam reports
  • 361 complaints
  • $159,100 claimed losses
  • $441 average
Had an experience with MAACO?
Submit review ›
361 reviews found
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  • Mar 20
  • Tucson, Arizona
  • Paint Job
  • 1
  • 11

went to maaco on 1693 w grant road I was dealing with a guy name albert. I wanted a decent paint job so they painted my car they did not mix the paint correctly my car is a different color they did even sand my car correctly there. when I pick up the car there as over spray all over my car. Albert need to take a class in customer service he was rude and very un professional. I took my car three... Read more

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  • Mar 03
  • Tacoma, Washington
  • Auto Boby Work
  • 19

had our van from marriott hotel repaired there and the green wrap they put on is coming off,bubbles and they also pieced it and it looks very bad. Called several times and they will not call back. After taking longer to repair than they told me and at an extra cost for a rental van it looks very bad and need it fixed..Maaco center:M2236 AT 355 TRECK DRIVE TUKWIL;A WA. 98188 206 575-2248 I have... Read more

Was this review helpful? 1 1

  • Feb 14
  • Walnut Creek, California
  • Employee Treatment
  • 44

Eddie one of the owner he treats his employees like *** I worked there for 2 years he allows his son to smoke (not just cigarette )all over the shop and he talks to all his employees like there a dog he will not fix anything he also trys to save money example (and its been done) if the insurance calls for a new part but one of the guys can fix it he will fix it and not buy the new part he also... Read more

Was this review helpful? 0 0

  • Jan 18
  • Car Painting
  • 36

My daughter, being a fairly new driver, had a couple of mishaps with the garage. Both times we took her 2010 Hyundai Tucson to the Maaco in Tulsa,OK. Her car is an unusual green color-she picked it out!-and both times the color was matched wonderfully. Mr. Knuckles was personable and helpful. The only negative was on the time promised. Both times it went over by 2-3 days. But I am a realistic... Read more

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  • Jan 14
  • Car Redo
  • 1
  • 49
MAACO - Not satisfied with experience

Took my care to Macco, Trolley Road Summerville SC.what was supposed to take 4-5 days...took 8 days. Of course I had a rental car (they did *** the rental fee but not the insurance fee) car looks good except for a few places where they will have to redo (when I have transportation, since I wont be inconvenienced like that again!)I don't think I should have paid a dime for those other 3 days as my... Read more

Was this review helpful? 0 0

  • Dec 24, 2013
  • Raleigh, North Carolina
  • Customer Service
  • 66

Effective December 2013 the old owner lost his Maaco franchise and we the new owners are now operating the shop. We apologize for the bad experiences which these customers and others had at this location in the past. The store is now under the same ownership of several other Maacos and includes the Maaco in Charlotte on South Blvd which we are proud to say is a 2013 Super Service Angie's List... Read more

Was this review helpful? 0 2

  • Dec 21, 2013
  • Brinkley, Arkansas
  • 34

Maaco Collision Repair and Auto Painting 14010 Hirschfield Rd, Tomball, TX 77377 We took our vehicle in to get paint and body work done and were told it would be two weeks to completion. Because of work and some other things we really needed our vehicle back no longer than two weeks. We made sure they could have the job done in two weeks before we made the decision to leave it. Its almost been... Read more

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  • Dec 19, 2013
  • Poor Customer Service
  • 1
  • 33

I had been referred to the Maaco in Madison, TN by a friend. I called the only phone number listed on their website. I got an answering service I left my name and my number. I called twice. Been a week now and I have not heard one word from anyone. By calling that number on their website I could not talk to a live person only a machine. However the message on the machine promised that I would... Read more

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  • Dec 18, 2013
  • Poor Customer Service
  • 1
  • 71

Problems: Dropped of 2004 Nissan Titan on 12/9 to have it painted Nissan white Q10. Agreed upon price $1,375. Was told work would be completed by Friday 12/13. Placed call on Friday to check status, was told truck would be completed Saturday. Saturday received call and was told truck would be ready Monday. No contact on Monday. Went in person to Maaco on Tuesday 12/17 to check on status of truck.... Read more

Was this review helpful? 3 0

  • Dec 16, 2013
  • Tulsa, Oklahoma
  • Truck Painting
  • 2
  • 59

Maaco Tulsa location painted my truck and didn't fix one single dent They cut out section of bumper that was not needed. Ran into something in the shop put a hole in front bumper. They didn't have didn't fix anything just through paint on it! Now have you ever heard of a body shop that would practice this kind of work? I was wormed for your own sanity to not do business with maaco. I will,... Read more

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