1.6

Luminess Airbrush replies to the posters

This company is subscribed to our CSR plan

  • Nothing about this company4 votes
  • Order processing1 votes
  • The way makeup looks1 votes
  • Price8 votes
  • Customer service7 votes
  • Being taken advantage of6 votes
Submit review about this company 

I ORDERED FOR THE FREE TRAIL DIDNT RECIEVE *** CALLED THE AND TOLD THEM I REALLY WANTED TO TRY THIS PRODUCT STILL CHARGED ME 59.99 AND STILL HAVENT RECIEVED *** THEY SAID THEY WOULD REFUND MY MONEY BECAUSE I GOT MAD I HAVENT TRIED IT BUT YOU CHARGE ME COME ON THATS BULL Read more

Was this review helpful? 0 0

With Official Company Response

I have used Luminess Air product and have had 2 different doctors tell me that smaller than a pin point deposits (copper colored) are across my corneas. I don't know if this will ever come out or what. I can see, but I don't know what may happen. I hope I can figure out a way to get this out of my eyes. Don't use this product. They don't give a person anything to keep it out of your eyes. ... Read more

Was this review helpful? 0 0

With Official Company Response

Charged for a machine I did not use or open. Sent back refused. I was supposed to get a RA number but since I ordered it from the infomercial and did not open it I would not have known this. They said simply return. False advertisement. Now I am trying to get my money back. I sent it back within the trial period. Read more

Was this review helpful? 1 0

With Official Company Response

I'm in customer service and when I called this company this lady literally was exaggerating yawning on the phone with me when I was complaining. If my boss had seen me doing that, I would have been immediately fired. This company does not care. They know what they're doing to the consumer -they know they're a bad business and they don't care. Look ladies I used to do airbrush for a living-... Read more

Was this review helpful? 3 0

Luminess Airbrush - Review in Cosmetics and Toiletries category from West Newton, Pennsylvania
1 of 3

I just can't understand where any of the confusion stems from as far as billing goes... Yes the trial is advertised as either 29.95 or 19.95, but as I went through the checkout process and read the entire agreement they made plainly clear in black and white regular sized font that if I did not return my order within the 30 day trial period, I would begin immediately being charged 59.99 every 30... Read more

Was this review helpful? 5 0

With Official Company Response

I am concern,because i am being charged for the air brush machine, in addition i was charged additional money,for air brush makeup a month later. I havent made my money back from the purchase.And as one person said,it looks cheap. And i feel it doesn't do the job like i see on TV. Read more

Was this review helpful? 2 0

With Official Company Response

first the stylist didn't work had to send back the second one didn't work got attitude when I called to get return authorization cancel all future orders and received another order. do you not know what cancel order is? I have put hold on all future payment, I feel that u are nothing but scam artist of the worst kind. u prey on women. I have never been so dissatisfied with a product in my... Read more

Was this review helpful? 4 0

With Official Company Response

I received the trial package end od december. They withdrew the initial money plus additional funds which they said is a security deposit. I cancelled my order and have not received anything more other than the original samples. The system does not apply evenly and streaks my face and l end up having the worst cover ever. Now they keep on billing me for the full system and insist that l have to... Read more

Was this review helpful? 5 3

With Official Company Response

I was watching infomercial and decided for $19.99 I'd try.Didn't see what the "added expenses" would be online or the commercial, so called to order. Asked upfront what they would be and he told me, talking extremely fast- their training. I agreed and said I DIDN'T want anything else, but said he had all the time in the world. I don't! He went on and on to sell me more and finally I told him... Read more

Was this review helpful? 8 1

When I saw the commerical I liked the product as it was being demonstrated. Why did it take a long time to just tell you the price. I saw price for $19.99 and called Luminess Air. The price went from $19.99 plus a $4.00 processing fee. I said ok. The representative begin to talk fastly about additional money 5 payments of $59.00 monthly fee and $19.00 after that. I told the women no that was too... Read more

Was this review helpful? 9 4

Had an experience with Luminess Airbrush?

Write a review

More results for "luminess airbrush"

Categories Results

Tag Results

Did not find what you were looking for?
 
×
You are reading about Luminess Airbrush.
Filing a new complaint about
×