Luminess Airbrush Complaints and Reviews

Customer Service Program ›

This company replies to the posters

Had an experience with Luminess Airbrush?   Submit review ›
Luminess Airbrush
Main address: 12802 Capricorn 77477 Stafford TX
1-888-793-7474, , help@luminessair.com
Customer Service Program ›

This company replies to the posters

  • 219 complaints
  • $23.3K claimed losses
  • $107 average
  • Show More
Had an experience with Luminess Airbrush?
Submit review › Submit review ›

With Official Company Response

Did not receive on time, Charged twice a month instead of once, sent me the wrong colors,selling for cheaper now. I wish I knew then what I no now. Never again! Read more

Was this review helpful? 1 0

With Official Company Response

If you are going to charge my account without sending the product. Please stop sending the makeup and no more charges to my account. Thank you for responding to my questions. email address to send my answer is peggyjessup@hotmail.com. You need to stop my account because you have not lived up to your part of the bargin. If you do not stop charges into my account I will stop payment on the orders... Read more

Was this review helpful? 0 0

With Official Company Response

Luminess Air is a total fraudulent RIP-OFF SCAM!!!!!!!!!!!!!!!!!!!! They tried to charge my CC $480.00 for a crumby little airbrush (you can buy the same thing in any art supply store for $19.95) and icky sticky makeup! I tried to send it back but they disconnect you when you try to contact them and keep charging $69.99 unauthorized charges to your CC. I had to cancel my card to stop all the... Read more

Was this review helpful? 0 0

With Official Company Response

A 89 YR OLD FEMALE IS OUT $274.00 DOLLARS FOR A PRODUCT SHE CANNOT USE. THE FINE PRINT VERY SMALL (EVEN ON WEBSITE) STATED SHE WOULD BE REQUIRED TO MAKE 5 ADDITIONAL PAYMENTS OF $59.99 FOR A PRODUCT SHE IS UNABLE TO USE. I VIEWED THE CD AND EVEN I WOULD NOT BE ABLE TO OPERATE THE AIRBRUSH. SHE ATTEMPTED TO CONTACT LUMINESS TO RETURN IT AND WAS TOLD TOO LATE. SHE SPOKE W/HER CREDIT CARD COMPANY... Read more

Was this review helpful? 1 0

With Official Company Response

DO NOT *** BUY THIS JUNK . They overcharge you for EVERY LITTLE *** THING. They took out over 500$ from my bank account ! I called them and they HUNG UP AFTER WAITING 20 minutes! Yeah they answered and HUNG UP Read more

Was this review helpful? 0 0

With Official Company Response

Bought luminess airbrush thru TV commercial on line, got it thru mail. After few months they send me a make up which I did not order, returned it . Then the same company charge my bank and disputed. Again I received emails that I owe them $ 79 for the airbrush additional pay, This was not disclosed when I first ordered the airbrush otherwise I would not pursue with online order. They threaten you... Read more

Was this review helpful? 2 0

whenever I have called about something (not a complaint) it was dealt with in a courteous and timely manner, I love my Luminess Airbrush System. I can not imagine anyone not being absolutely pleased! There is aways someone there to talk to in case you are having a problem applying or mixing your foundation. whatever your issue is they are there to help. I have been using Luminess Air for several... Read more

Was this review helpful? 0 0

I love my Luminess air!!!!!!! I didnt think Id like it because of all the negative reviews Ive read up on. I cant express enough that people have to remember that when people who purchase products that upset them....they are more apt to take the time to whip out their computers and vent their anger. This is why I decided to take the time and give the product some good recognition! Luminess... Read more

Was this review helpful? 1 0

I bought this for my daughter for Christmas. I was weary after reading The reviews but she really.wanted it. I made sure to buy it out right sense so many customers have problems with them keep charging. I made sure not to become a member.I didn't want them charging me every month. She just orders more makeup when needed. So I'm happy with the order. Daughter loves how the makeup goes on... Read more

Was this review helpful? 2 0

With Official Company Response

They deceive lie and take unauthorized amounts of money. They charge you different amounts of money. It's to late after they take it because you don't get your credit card statement until after they robbed you.I also received a travel &discount savings package, which I never opened & returned.I had to close my credit card because they keep taking money out,causing me to go in the Red.they... Read more

Was this review helpful? 2 0
 
×
You are reading about Luminess Airbrush.
Filing a new complaint about
×