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Luminess Airbrush replies to the posters Subscribed to our Plus Plan
1.8
  • Customers like
    • Way makeup looks6
    • Not applicable3
    • Order processing2
  • Customers don't like
    • Being taken advantage of16
    • Price14
    • Customer service12

With Official Company Response

First the airgun is a joke the spray is so wide it covers most of your face and there is no way to control where you apply the makeup and there is no way to spray on eye shadow. the moisturizer smelled like mold and burned my face turning it bright red and stinging. the make up has a terrible smell like cheap makeup, and when i asked for a full refund they refused until i threatened a lawsuit... Read more

Was this review helpful? 1 1

With Official Company Response

I ordered the Luminess Pro on July 18th for the 30 day trial. Here it is August 1st and I still don't have my product. According to the tracking it was dropped off at the local post office today because it was shipped via smart post. I am currently in a vacation home that does not have mail delivery. I do not recall when placing my order that my option was for smart post. The box only stated... Read more

Was this review helpful? 0 1

With Official Company Response

Thank God for reviews. I was just about to order and decided not to because of all you wonderful women and (men) who decided to buy for your wives or girlfriends. I'm so sorry that you guys had to experience such bad customer service and cost. In turn you are wonderful for saving so many from making the same mistake. Read more

Was this review helpful? 5 4

With Official Company Response

Grateful for the reviews! I will NOT order this product now!! Read more

Was this review helpful? 4 1

With Official Company Response

I just called to place a order,,, An the man was NOT CUSTUMER FRIENDLY!!! I hung up,,, I will spend my MONEY on something else I would spent over $200.00 on the item, but, if your a rude *** you will NEVER GET A DIME FROM ME Read more

Was this review helpful? 3 1

With Official Company Response

When they say MONEY BACK GUARANTEE, THEY ARE LYING! I was fooled by Luminess Air which is why I'm writing this bad review. Solely on principal, I hope consumers don't support a company that tries to sneakily rip people off. This company charges you a fee for the 30 day trial, which is non refundable and there are other hidden fees. Don't support this company by purchasing their products. Now... Read more

Was this review helpful? 15 3

There has been several models not one woman of color dark skin how does it look in a dark skinned woman afro american Read more

Was this review helpful? 5 2

With Official Company Response

Luminous company is fraudulently selling a dangerous product. If any user is seriously injured it would be wise to consult with an attorney. They will advise you and if the case can be made (even as a class action) they will take care of all needed. Read more

Was this review helpful? 4 1

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