2.0

Luminess Airbrush replies to the posters

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  • The way makeup looks3 votes
  • Way makeup looks2 votes
  • Idea2 votes
  • Being taken advantage of11 votes
  • Price10 votes
  • Customer service9 votes
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With Official Company Response

Didn't know about installments. I was watching television one evening and sqw the infomercial and said i really liked it so i ordered it. I thought i only had to pay $19.95, and that was all. I was really upset when my account was charged $59.99. I called up the customer service yelling and screaming i ended up speaking to a customer service rep that was patient and explained to me about... Read more

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With Official Company Response

I have not received my Luminess Air yet. I am now excited and look forward to delivery. The only negative comments are from people who obviously do not pay attention. The infomercial clearly states 29.99 for a 30 day trial, now 19.99. Trial means exactly what it implies, you may try this product and make an educated decision. During the purchase process again clearly states you will receive and... Read more

Was this review helpful? 1 0

With Official Company Response

Ms. Helga was a pleasure talking with this morning with my billing, and Helga was awesome, very helpful friendly helped me with scheduling my billing dates and helped with explaining how to apply the makeup and went in more detail in how to use the wand to apply the makeup! also went into more detail on other products that lumpiness has for sale which I plan to call back in future and purchase... Read more

Was this review helpful? 1 0

With Official Company Response

I order the club my system several months ago and I was okay being in the beauty club, but they kept sending me the wrong foundation I called a couple of times it was suppose to be corrected I became very frustrated and was going to cancel. I call back one last time spoke with Mindy who let me vent my frustration and understood she was very kind and patient and change my club making sure I have... Read more

Was this review helpful? 1 0

With Official Company Response

This product doesn't deliver what it shows on TV. The airbrush essentials broke my face out and the make-up doesn't make my skin look flawless. They are making mony off of the trial bass, ur lose $30 from the 30 day trail to try garbage. Stay away from this product. Read more

Was this review helpful? 1 1

With Official Company Response

Stay clear of this product. I wouldn't recommend this product to anybody. I would absolutely steer everyone away from it. I fell for the info ..... boy do I feel like a ***. The product is horrible, the cost is utterly ridiculous, and I never want to see the name of the company on anything directed at me again. Had I only seen this website with all of the negative reviews, I would never have... Read more

Was this review helpful? 2 1

With Official Company Response

yes my name is Bambi Wolfe I had paid for the Luminess air package on December 2nd 2014 I had never received it even though you guys got the money off my visa I never received it I have left email after email after email and still yet have I got any answer back from you guys other than a freaking bill and I had never received the product I was supposed to have received it December 14th and here... Read more

Was this review helpful? 3 1

With Official Company Response

I was just about to order online when I noticed this site & decided to read reviews first. I'm so glad I did. Thanks to these reviews, I will NOT be placing an order with this terrible company. Read more

Was this review helpful? 5 1

With Official Company Response

I actually believed the sleazy advertisement, in which beautiful, happy women continually exclaimed, "It's only $29.99! What's to think about!? What have you got to lose? It's only $29.99!" Let me tell you what you've got to lose - plenty! I never heard one word about being billed monthly payments of $59.99 for the air-brush make-up that was guaranteed for only $29.99. It's all in the fine... Read more

Was this review helpful? 1 1

With Official Company Response

Spattering and sometimes the compressor cuts off Read more

Was this review helpful? 2 0

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