Lumber Liquidators Complaints and reviews

Lumber Liquidators reviews, Lumber Liquidators complaints, read Lumber Liquidators reviews, find Lumber Liquidators reviews, Lumber Liquidators scam reports
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  • 86 complaints
  • $219,388 claimed losses
  • $2,551 average
  • 16479 since Jan 06, 2010

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Lumber Liquidators
Main address: 3000 John Deere Rd. 23168 Toano VA
1-800-366-4204, 1-800-427-3966, , http://www.lumberliquidators.com/custserv/contactus.jsp
Lumber Liquidators reviews, Lumber Liquidators complaints, read Lumber Liquidators reviews, find Lumber Liquidators reviews, Lumber Liquidators scam reports
  • 86 complaints
  • $219,388 claimed losses
  • $2,551 average
Had an experience with Lumber Liquidators?
Submit review ›
86 reviews found
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  • 5 hours ago
  • Flooring
  • 4

Last July we bought bamboo flooring from Lumber Liquidators, allowed it to stay in our home for a month to acclimate the wood, and had their recommended installers put the flooring in. It now has gaps and is separating and cupping, and getting worse each day. Lumber Liquidators will not stand behind their 30 year warranty. As it turns out, we are not the only ones. Lumber Liquidators... Read more

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  • Mar 28
  • Boston, Massachusetts
  • Morningstar Bamboo Flooring
  • 1
  • 4

Bought 150 sq ft of MorningStar Bamboo Flooring (then did research).Found out about excessive formaldehyde gassing complaints after installation. DID NOT INSTALL PRODUCT. Returned to my local store explaining my concerns - still charged me a 20% restocking fee. Employee was very rude - as if he had heard this complaint 100 times before (probably) - Bottom line: Do your research before you buy,... Read more

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  • Mar 24
  • Baltimore, Maryland
  • Install Issue
  • 1
  • 20

Visited the Edgewood store on 3/10. Worked with Kenny, found flooring and agreed to allow installed Robert to follow us home to do the measuring. As of 3/17, no contact had been made, I called Kenny he said he was going to get a hold of the Installer and call me back. Never received a return call. I once again called the store, this time speaking with Richie. He was very empathetic to my... Read more

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  • Mar 06
  • Itasca, Illinois
  • Wood Flooring
  • 12

Provide as much information as possible (at least 100 words).We spent almost 2 hours in the store selecting our wood flooring. Every time we made a selection, the "salesman" would check and then return to tell us that it was not in stock. We needed the flooring quickly as our contractor was starting the following week. LL told us that they would receive a shipment on their truck in about a... Read more

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  • Jan 16
  • Columbia, South Carolina
  • Hardwood Flooring
  • 1
  • 64

Purchased 650 Sq Ft. of 1/2 x5 Schon Brazilian hardwood flooring and all material needed to install my floating floor Aug 2013. I found a three person certified hardwood installers team and they conducted a moisture barrier test prior to the install and we where good to go. The installers couldn't have been more professional contractors and they stayed until the job was completed...what a... Read more

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  • Jan 14
  • Hampden, Maine
  • Flooring
  • 6
  • 72

In 2011, my husband and purchased all new laminate flooring for our home. We purchased the top of the line laminate flooring that Lumber Liquidators carried, which is their high gloss 12 mm Nantucket Beech laminate, which came with a 30-year warranty. I would first like to say that our flooring has been VERY well cared for and does not have a lot of traffic at all. Over the past year to year... Read more

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  • Jan 05
  • Orlando, Florida
  • Flooring
  • 49

After searching the Lumber Liquidators website I found the following flooring on sale for $2.96 a sq ft: http://www.lumberliquidators.com/ll/c/Fengtai-Strand-Handscraped-Bamboo-Major-Brand-PRBAMHSFT/10026736 So we hopped in the car and drove 20 miles to the nearest store which is in Sanford, FL. "We don't have it." says the salesperson, and after a few minutes on his computer he says he can't... Read more

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  • Dec 26, 2013
  • Kingsport, Tennessee
  • Flooring
  • 45

TV ad states $.19 sq. ft flooring! As of calling I was told all flooring at that price was sold 6 months ago!!!! Told the DM pushed MGR to clear warehouse!!! If they don't have it! Don't advertise it!!!! Bait customers in to showroom only to show customer $.65 and up and tell them it was sold out! I called 4 stores plus customer service! 4 stores ALL had same story NO $.19 stuff for 6 plus... Read more

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  • Dec 15, 2013
  • Laminate Flooring
  • 78

I'll admit it, I was tight and wanted to save some money on a DYi 700 ft job. I am a woodworker and have a lot of tools. If I'd been the average person trying to install what they sold me, I'd be out of solutions other than to install it as it came and have uneven lines. Every box I opened had twisted boards and tongues missing. Pieces left in the ends that the machine didnt remoe at the factory... Read more

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  • Dec 11, 2013
  • Trim
  • 1
  • 42

I ordered trim online from Lumber Liquidators for a recent flooring install. The items I needed were listed as "in stock," and the shipping time indicated I would receive my purchase within 7 0 14 days. My charge card was billed. Here I am, a month later, with no product. When I contacted Lumber Liquidators, they said that information was only an estimate, and that the product was still in... Read more

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