Lucille Roberts Phone Numbers and Emails

Customer Service Number:

  • (718) 444-2623

Lucille Roberts Emails:

Customer Service
Send Message
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PissedConsumer Club

Contact Information

Lucille Roberts Website:

Lucille Roberts Help Center:

Corporate Office Address:

Town Sports International, LLC
399 Executive Blvd
Elmsford, New York 10523
United States

Lucille Roberts Rating Based on 54 Reviews

Rating details

2.1
more details
Price Affordability
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Lucille Roberts Customer Service Calls

333 TOTAL
CALLS
01:13 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lucille Roberts?

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancel my membership”
  • “Membership canceled still charged”

Payments and Charges Question:

  • “Regarding payments”
  • “Charged wrongly”
  • “Payment”

Account Question:

  • “Membership canceled still charged”
  • “Freez membership to 10/1/20”
  • “Freeze membership”

Request for Information Question:

  • “Ask a question”
  • “Complaint about an employee .”
  • “Questions about cancellation”

Product/ Service Question:

  • “Membership”
  • “Covid19 and i'm not working”

Refund Question:

  • “Refund my money”
  • “Refund”

Cards Question:

  • “Bone in meal , couldn't use gift card”
  • “Someone is using my card”
  • “Card is being charged after cancelling”

Staff Question:

  • “General manager is very rude. Asked for copy of my cancellation request, she didn't want to tell me if I had a fee. I told her to calm down and she kept saying you calm down and she kept saying thank you for nothing and kept mumbling under her mask”

Return/ Replace Question:

  • “Return money to my account took out for April”

Other Question:

  • “Problem with”
  • “Trial”
  • “Some issues”

About

Summary

Lucille Roberts health clubs chain was founded in 1969 when Lucille Roberts and her husband opened the first Lucille Roberts spa. The main concept of the company was to provide affordable exercise facilities geared towards women, which developed into the main goal of multi billion-dollar gym empire. The chain of fitness clubs promotes weight loss, fitness and exercise for the total health of the organism. All the fitness clubs have gyms with modern equipment, aerobics studios, swimming pools, sun decks, cafes, bars and club rooms. Besides different exercises, pilates, yoga and personal training, Lucille Roberts sells a complete range of weight loss products.

Lucille Roberts reviews and complaints

Lucille Roberts is ranked 43 out of 332 in Fitness Centers category

Area Served

USA

Payment Methods

VISA

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