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The L'Oreal Extra-Intense Liquid Pencil Eyeliner is not "sharpenable". The tip crumbles if you try sharpening the pencil, and if you try twisting the bottom, in the hopes of self-sharpening, nothing happens.

I bought three of them, just to check, and ALL three pencils failed to sharpen. This is a horrible product, they essentially sell you a pencil tip for 8 bucks.

DO NOT BUY!!

If you have had a similar experience with this product, spread the word, so people do not waste their hard-earned money on a product that is of horrible quality. File a complaint with Loreal.

Monetary Loss: $8.

Location: Dallas, Texas

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Guest

Before you sharpen it in an eyeliner sharpener, take a knife and scrape off the plastic coating. When all the lettering is gone, it is ready to sharpen.

Guest

Same problem here!

I lived it but when it came to sharpening it, I had to inlist my husband's help, now after he kept trying it is only about 2" long. I have only had it about 1 month!

Guest

Same problem.I will not purcase loreal again!

Guest

I have had the exact issue..love the pencil itself but they should make a built in sharpener that actually sharpens it

Guest

Okay, I thought it was just me. NO, I will not be buying this product again.

I fell in love with the application, BUT, it only lasted a week because THERE'S NO WAY TO SHARPEN!! I would like my money back now PLEASE!!

Guest

Break the other side of pencil,and use ear stick to push it. Wait when fresh tip become harder, and make it thinner by twinsting with paper

Guest

Bought one a few weeks ago. Loved it but just could not figure out how to twist it up.

Tried and tried and tried and then thought I had got one that was defective. Tried again today. As someone else has said - L'Oreal should get it off the shelves considering how long the problem has occurred. Anyways, finally thought of finding a solution and found this page.

Yep chopping off the end and getting the end pushed through with a qtip works. I am going to keep the qtip in so that the carbon does not dry out fast.

Definitely won't be buying it again. Shame on L'Oreal expected much better of them!

Guest

How do I get my $9 bucks back, could only use once!

Guest

i TOO HAVE ONE THAT ABSOLUTELY WILL NOT SHARPEN

Guest

I'm pissed off :(

Guest

wtf they didn't have my color of eyeliner for the usual brand I get so I got this one. Spent eternity trying to twist it up but it wouldn't budge so I came to look at the reviews.

This is absolutely ridiculous, how come Loreal has not taken these off the shelves yet? I had to break off the end and use a skewer to push the rest through.

Guest

Agree, and I am so relieved to know I am not the only one who had this experience. Sadly, this purchase was a disappointment and a complete waste of money.

Guest

I agree!! I've tried two of these just to see if the first was a defective pencil but the second one did the same thing.

It just won't advance past the first part that shows when you buy it. What a waste of $8.00!

Now I have to find my receipts and take them back for a refund, then find another eyeliner and hope I don't get ripped off again.

L'oreal...you are stealing money! A company with your reputation should be producing a better product than this.

Guest

I spend 10 dollars and I was only able to use it once. What a waste of money!

Guest

Tried this thing 4 the 1st time; shook it ... the pencil came all out, and it's dry.

Maybe not all are like this one, but I just wasted my money. I'll never ever going to buy this one again!

Guest

Yes, me too, I usually use Neutrogena eyeliners, but so this new option of a pencil/liquid things that Loreal has...can't sharpen it. I might try a eyeliner sharpener, and see if it works, but hate to spend money on that...my regular sharpener usually works, but not on this item. I have only had mine less than a week, a true bummer for a lot of money for a short time.

Guest

I too am pissed. I should not have to go to all of those lengths to get to the pencil.

I used it only a couple of times and then had to do what the lady said and push it out from a broken end. Rip off!

Guest

I just broke the bottom off and shoved a q-tip through the hole and it pushed the liner point up

there is a TON more liner in the pencil you just have to get to it :/

Guest

Just sharpen it with a pencil sharpener. It works great after you get the outside layer of plastic off. Took me 3 days and desperation to figure it out!

Guest

I too was upset but figured after reading these reviews i was SOOL so i tried to sharpen it, It did not work so well however if you do it little by little and have a liner brush it works really well to just smudge on it and you can keep using it. hope this helps some at least.

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