Lifetouch Photography Complaints and reviews

Lifetouch Photography reviews, Lifetouch Photography complaints, read Lifetouch Photography reviews, find Lifetouch Photography reviews, Lifetouch Photography scam reports
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  • 33 complaints
  • $1,204 claimed losses
  • $36 average
  • 3283 since Dec 22, 2010

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Lifetouch Photography
Main address: P.O. Box 46993 55344 Eden Prairie MN
, , http://www.lifetouch.com/contact-us
Lifetouch Photography reviews, Lifetouch Photography complaints, read Lifetouch Photography reviews, find Lifetouch Photography reviews, Lifetouch Photography scam reports
  • 33 complaints
  • $1,204 claimed losses
  • $36 average
Had an experience with Lifetouch Photography?
Submit review ›
33 reviews found
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  • Apr 02
  • Tooele, Utah
  • Unprofessional Service
  • 1
  • 3

Yes I went too there website and you can cleanly see that when they take thepicture they have a stand with the picture of your child before they take. It but like some kids do make mistakes when they smile and too take a picture of your child and see that it is truly something that would want too hang on your wall too ask the child too take it over right then but too rush all children and get the... Read more

Was this review helpful? 1 0

  • Mar 12
  • Palm Harbor, Florida
  • Photos Quality
  • 4
  • 18

My child's class picture is very blurry. One half is fine, but the other half is so blurry esp the teacher. Very bad photoshop. I've already told the school, and they said they are not using Lifetouch anymore. I've talked to the all the moms and dads in the class, they are pissed and want a retake. So on the behalf of the myself and the parents We want a refund and a retake. We paid for these... Read more

Was this review helpful? 1 0

  • Feb 25
  • Storrs, Connecticut
  • Missing Photos
  • 14

My daughters had her sports pictures taken by LIFETOUCH In Oct 2013. The photos were paid for on the same day. After six months many phone calls and emails I'm still trying to track down my photos. Customer service reps are rude and talk in circles. I've been told by every one of them they would certainly check into the matter and I would receive a return call by the end of the day. To this date... Read more

Was this review helpful? 0 0

  • Jan 24
  • Bethesda, Maryland
  • School Portraits
  • 1
  • 27

This is my first experience purchasing school portraits of my child with Lifetouch Photography. I was appauled and outraged to see that the pictures arrived with a "Lifetouch" logo on the bottom right corner of the photograph. I complained to a supervisor at Lifetouch and requested that the photographs be reprinted without the logo. I was told that it was a "copy-right" and that it was not... Read more

Was this review helpful? 1 1

  • Dec 12, 2013
  • Owosso, Michigan
  • Photos
  • 19

The first set of photos of my kid turned out awful, poor picture quality so I had retakes which were better quality but they forgot to send the pictures I just got the proofs. The plan was to use the pictures for Christmas but due to their incompetence that idea got shot down. They offered no kind of discount to make up for their double mistake, that is bad customer service and I hope in the... Read more

Was this review helpful? 0 0

  • Dec 01, 2013
  • Raleigh, North Carolina
  • Photos
  • 24

I don't understand why, but starting high school, we have to pay before receiving or even seeing the pictures. So this year, like every year, I paid in cash in the envelope that they give and the photographer took my picture. (The one I had last year was a whole lot nicer! She even let me see whether I liked it or not and let me retake! This year's was so rude!) So a couple of weeks later,... Read more

Was this review helpful? 1 0

  • Nov 26, 2013
  • Bad Services
  • 1
  • 23

Every year I pay for my daughter's portraits through school and every year I have yet to be satisfied. This year I ordered her photos with her name on them and a certain background. I got the photos back and it was a different background than the one I ordered. Her name was on the photos but the quality was horrible. They didn't even fix her hair, which was a mess due to being outside for... Read more

Was this review helpful? 0 3

  • Nov 21, 2013
  • Chattanooga, Tennessee
  • Portrait Photographers Photofinishing
  • 23

It seems after you call they should send you an email confirming the details of the refund. They never send an email! After calling again speaking to people that say they will handle it, refund still doesn't come. Total rip off. Never again will I have my child's portrait handled by them. I don't know how this company is hired by the school district without further investigation. The... Read more

Was this review helpful? 0 0

  • Nov 19, 2013
  • Lorain, Ohio
  • Photos
  • 1
  • 23

We've been forced to deal with this company for the last few years because our school has a contract. You have to pay for a package WITHOUT seeing the photo first. Inevitably, ours come back horrible. I think they are only taking one snapshot. Eyes are closed. Don't even bother to have the kids brush their hair after recess. The kids look like they came straight out of an orphanage. Would it kill... Read more

Was this review helpful? 0 1

  • Nov 15, 2013
  • Photos
  • 15

I paid for my sons 1st grade photos sept 27 2013... It's now Novemeber 15 2013 and 3 phone calls later with no pictures still. It's not that hard to ship photos to ppl I just don't get the difficulty at this rate I never buy another school photo from these morons again and to top it off this is the second year this happened. Such memories I get to tell my kids sorry I ordered those cute memories... Read more

Was this review helpful? 0 0
 
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