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Life Alert Complaints and Reviews

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Life Alert
Main address: 16027 Ventura blvd Ste 400 91436-2747 Encino CA
1-800-920-3410, ,
  • 0 company responses
  • 101 testimonials
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Testimonial

  • Oct 28
  • Health and Beauty
  • 43

I am physically handicapped on a walker. I fell and called Life Alert. They called me immediately and I told them [who] had the key to my condo. They called the nursing home and they were here when the EMTs got here. Life Alert also called both my sisters and they were here ASAP! Then Life Alert called later that evening to see if I was alright. They even called my one sister back to make sure... Read more

Testimonial

  • Oct 24
  • Health and Beauty
  • 15

I was awakened in the middle of the night by my mother stating she was having difficulty breathing. I tried to assist her but soon realized she would need medical assistance. I pushed the HELP button on the system and almost immediately someone from Life Alert responded. They took over for me, called for assistance and stayed on the line until they came. They offered to speak to the paramedics.... Read more

Testimonial

  • Oct 20
  • Health and Beauty
  • 12

On about 3am on Sept 11, 2014, I was awakened by a phone call from Life Alert. My sister had fallen. I drove within minutes to my sister’s residence to find medics and ambulance waiting. While paramedics attended my sister, I received another call from Life Alert to assure me necessary attention was present. My sister was hospitalized and is promptly in rehab. I received 2 follow up calls later... Read more

     

  • Nov 19
  • Health and Beauty
  • Chicago, Illinois
  • Call List
  • 11

The calls you are receiving is a nationwide scam from medical alert imposters using robo-calls and claiming to be Life Alert. These calls are not made by Life Alert! They are telemarketing scammers trying to mislead and defraud consumers by using our trademarked name. To learn more, simply type "Life Alert scam" on your internet browser and many news articles will appear reporting on the scam.... Read more

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  • Nov 08
  • Health Insurance
  • Mumbai, Maharashtra
  • Positive Experience
  • 6

Lost ability to speak or use my arms. Lasted about 2-3 minutes then back to normal, felt better but thought I should notify Life Alert. She convinced me to let her call an ambulance to get checked out. They came, checked me out, and suggested I go with them to the ER. Test results showed possible mini TIA. I’m glad [Life Alert] was there to convince me to go. I am very graceful to life alert... Read more

Was this review helpful? 1 0

Testimonial

  • Oct 28
  • Health and Beauty
  • 43

I am physically handicapped on a walker. I fell and called Life Alert. They called me immediately and I told them [who] had the key to my condo. They called the nursing home and they were here when the EMTs got here. Life Alert also called both my sisters and they were here ASAP! Then Life Alert called later that evening to see if I was alright. They even called my one sister back to make sure... Read more

Testimonial

  • Oct 24
  • Health and Beauty
  • 15

I was awakened in the middle of the night by my mother stating she was having difficulty breathing. I tried to assist her but soon realized she would need medical assistance. I pushed the HELP button on the system and almost immediately someone from Life Alert responded. They took over for me, called for assistance and stayed on the line until they came. They offered to speak to the paramedics.... Read more

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Testimonial

  • Oct 20
  • Health and Beauty
  • 12

On about 3am on Sept 11, 2014, I was awakened by a phone call from Life Alert. My sister had fallen. I drove within minutes to my sister’s residence to find medics and ambulance waiting. While paramedics attended my sister, I received another call from Life Alert to assure me necessary attention was present. My sister was hospitalized and is promptly in rehab. I received 2 follow up calls later... Read more

Testimonial

  • Oct 14
  • Health and Beauty
  • 4

My father fell the evening prior to calling Life Alert, he complained of no pain so I put him to bed. When he awoke the following morning his foot was bruised and swollen - couldn’t put weight on his foot, so I pushed the Life Alert button and ambulance arrived shortly thereafter to bring him to the hospital. He indeed had broken his foot the night before in the fall. He is healed now and doing... Read more

Testimonial

  • Oct 10
  • Health and Beauty
  • 5

I had fallen about 3 weeks before this incident and my ex-wife encouraged me to get Life Alert. I called to inquire about the service and within a week you had what I needed installed - very seamless procedure. Less than a week later I fell again. I was weak, unable to get up and as far from the base unit (in my home) as I could be. One press of my pendant and I could hear your system dialing and... Read more

Testimonial

  • Sep 29
  • Health and Beauty
  • 72

In the early morning I went to my kitchen to prepare frozen apple juice. I felt cold and weak and I shook the can to defrost the juice. Suddenly everything turned BLACK. I didn’t pass out completely but fell onto a chair. I thought, “I have to call someone fast,” and then I realized “just punch Life Alert!” Then I walked very slowly into my bedroom where I collapsed on my bed. The above is the... Read more

Testimonial

  • Sep 26
  • Health and Beauty
  • 19

My sister is blind- she backed up toward her wheelchair but missed the chair and went down on the floor. She had backed up because a delivery had been put in the house. This occurred after the delivery person closed the door. She pressed her [Life] Alert immediately and was contacted by a rep who placed the emergency call. The EMT checked her out and she was okay. Life Alert contacted me; I was... Read more

Testimonial

  • Sep 16
  • Health and Beauty
  • 14

I was at work when I got a call that my mom had fallen and a squad was on the way. When the squad showed up, my wonderful neighbor called to check in. Between both Life Alert and my neighbor I knew everything that was going on. I work an hour away from home so I cannot always get home as quickly as I would like. I’m glad everything went as smoothly as it did. I’m thankful for getting Life Alert... Read more

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