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What Their Customers Are Saying
All testimonials are provided and verified by Life Alert. Verified testimonials on Pissed Consumer is a paid feature of the platform.

November 15th, 2015, a pain in my chest - it was indigestion, I thought. One hour later, it was gone. No chest pain. On the 16th, pain was back and I thought, “What’s going on?” I got up from my kitchen table for something and “that’s all she wrote.” I’d blacked out. Came to on the kitchen floor with my [Life Alert] dispatcher asking, “Are you alright?” and other pertinent questions. [Life Alert]... Read more

I had the Life Alert installed in my home a month before this happened. Neighbors and friends told me that since I live alone, I needed protection and help. One Sunday, I didn’t feel well so I stayed home from church. I lied down with chicken on the stove to stew for lunch. I could hear it getting dry and I tried to get up and my legs and arms had no strength. The [Life Alert] fire alarm went off... Read more

Life Alert is the second company I’ve used for emergency services. By far, Life Alert has the most superior service. They are always calling to check on me and test all of my equipment. I would definitely rate them as an A++ company. I feel very confident using Life Alert as my emergency contact service. Just knowing all I have to do is press my [Life Alert] button makes me feel very safe and... Read more

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I have contacted Life Alert several times with no response when attempting to terminate the service. They transfer me to their retention department where you have to leave a voice mail message and they never call you back. What a gimmick! The third time I called I tried not to be transferred but to no avail, they have the system set up so you can never cancel even if the person dies or is under... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

November 15th, 2015, a pain in my chest - it was indigestion, I thought. One hour later, it was gone. No chest pain. On the 16th, pain was back and I thought, “What’s going on?” I got up from my kitchen table for something and “that’s all she wrote.” I’d blacked out. Came to on the kitchen floor with my [Life Alert] dispatcher asking, “Are you alright?” and other pertinent questions. [Life Alert]... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I had the Life Alert installed in my home a month before this happened. Neighbors and friends told me that since I live alone, I needed protection and help. One Sunday, I didn’t feel well so I stayed home from church. I lied down with chicken on the stove to stew for lunch. I could hear it getting dry and I tried to get up and my legs and arms had no strength. The [Life Alert] fire alarm went off... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Life Alert is the second company I’ve used for emergency services. By far, Life Alert has the most superior service. They are always calling to check on me and test all of my equipment. I would definitely rate them as an A++ company. I feel very confident using Life Alert as my emergency contact service. Just knowing all I have to do is press my [Life Alert] button makes me feel very safe and... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I was on the telephone with my grandmother when she fell off her chair. As I rushed to her house, a Life Alert operator called me on my cellphone to let me know the paramedics and emergency personnel were on the way. It was a big relief to have their help since I couldn’t get through to her. [Life Alert] even called to follow up. By the time I arrived, all was well. The paramedics had cleared her... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Earlier this year, March 27th, I had my left foot rebuilt by my doctor. After two months of rehabilitation, I was coming along real well. Later on I had a bladder problem so I went to call my doctor and got a prescription over the phone. The medication said I could be dizzy. At any rate, I went to the bathroom, came back to bed in the night, went to “reach” for the bed and missed and fell on the... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Life Alert has always been courteous and helpful whenever we have called for their help. We have recommended Life Alert to our many friends. For us, the service is invaluable. We live out in the country where the roads at night are dark, and the hospital is 15 miles away. Quick response from Life Alert and the attending EMTs has kept us from feeling isolated in times of medical emergency. Thank... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I kept my storm door locked. I went outside to shake a rug - came back in and locked the storm door with the inside door pushed back. Big cricket stood there looking at me. I got the fly swatter and chased [the cricket] back out the door and I fell. I was able to sit up. Had to call Life Alert to come get me up. When [EMTs] came, the storm door was locked. They went around to the back door and... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

My great grandson saw [Life Alert’s] commercial and came to me and said, “I almost forgot to tell you…I saw a commercial on T.V. and it was Life Alert and if you fall and you can’t get up, they will help you.” So I called and got Life Alert. A few months later I slipped and fell and broke my ankle. I could not get up so I pressed my Life Alert and they immediately answered. They got emergency... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

My aunt had a mild heart attack and went into congestive heart failure, was having trouble breathing; I had her out in my car preparing to take her for a doctor appointment. I pressed the Life Alert and requested an ambulance and medical assistance in about 5-10 minutes. The paramedics and ambulance personnel arrived and took over her care. They were able to stabilize her and calm her and get her... Read more

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