Life Alert Complaints and reviews

Life Alert reviews, Life Alert complaints, read Life Alert reviews, find Life Alert reviews, Life Alert scam reports
Industry: Health and Beauty
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  • 79 issues resolved
  • 65 testimonials
  • 19653 since Aug 18, 2012

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Life Alert
Main address: 16027 Ventura blvd Ste 400 91436-2747 Encino CA
1-800-920-3410, ,
Life Alert reviews, Life Alert complaints, read Life Alert reviews, find Life Alert reviews, Life Alert scam reports
  • 79 issues resolved
  • 65 testimonials
Had an experience with Life Alert?
Submit review ›

Testimonial

  • Mar 26
  • 3

I fell out in my wood working shop when I lost my balance, hit my left eye on the wood pile, and landed with one leg under the wood stove. I had just gotten a good fire going inside it to warm the shop up. Couldn’t get up myself, pushed the Life Alert button around my neck (I wear it always, ever since I got it) . My wife was in the house doing dishes when the unit started talking; she ran into... Read more

Testimonial

  • Mar 24
  • 6

My experience with Life Alert was awesome; hoping that I never had to use it, my time came. I had slipped and fell in my bedroom hitting my head on the knob of my night stand. I had my button on around my neck and pushed it. Life Alert was right there talking to me the whole time and really putting me at ease. They kept me informed as to where the EMTs were and when they were arriving at my... Read more

Testimonial

  • Mar 17
  • 7

My mother was very weak and disoriented when I arrived at her home. I knew she needed medical assistance immediately and she couldn’t help herself; and I knew I couldn’t get her to the doctor or hospital myself. Since she does have congestive heart failure, my first impulse was to call Life Alert. Life Alert answered immediately, asked me all the necessary questions, and had an ambulance was on... Read more

146 reviews found
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Testimonial

  • Mar 26
  • 3

I fell out in my wood working shop when I lost my balance, hit my left eye on the wood pile, and landed with one leg under the wood stove. I had just gotten a good fire going inside it to warm the shop up. Couldn’t get up myself, pushed the Life Alert button around my neck (I wear it always, ever since I got it) . My wife was in the house doing dishes when the unit started talking; she ran into... Read more

  • Mar 24
  • Sarasota, Florida
  • Bad Customer Service
  • 7

Life Alert has performed a thorough investigation of this complaint and has discovered that not only is the complainant not the responsible party for this account, but he is also not truthful in his complaint. Life Alert provides a three-tiered, fail-safe procedure that protects our customers from misunderstanding our contract which can result in buyer’s remorse. Our contract is explained during... Read more

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Testimonial

  • Mar 24
  • 6

My experience with Life Alert was awesome; hoping that I never had to use it, my time came. I had slipped and fell in my bedroom hitting my head on the knob of my night stand. I had my button on around my neck and pushed it. Life Alert was right there talking to me the whole time and really putting me at ease. They kept me informed as to where the EMTs were and when they were arriving at my... Read more

Testimonial

  • Mar 17
  • 7

My mother was very weak and disoriented when I arrived at her home. I knew she needed medical assistance immediately and she couldn’t help herself; and I knew I couldn’t get her to the doctor or hospital myself. Since she does have congestive heart failure, my first impulse was to call Life Alert. Life Alert answered immediately, asked me all the necessary questions, and had an ambulance was on... Read more

Testimonial

  • Mar 13
  • 4

I was getting off an exercise bike and my left foot got caught, I managed to move it and pushed the bike back but I fell to the floor. After crawling to a chair I managed to sit, I tried to get up but could not after trying. I pressed the Life Alert button and one of your operators answered; she contacted two of my friends and the local emergency services. My neighbor arrived first followed by... Read more

Testimonial

  • Mar 03
  • 4

I am diabetic and my blood sugar dropped too low. My 5 year old niece found me on the kitchen floor and went to wake her mommy up, she told her that she needed to come press my red button because I was on the floor and couldn’t get up. I was completely incoherent, so my niece pressed the red button and she told me that the person at Life Alert was wonderful and how they stayed on the Life Alert... Read more

Testimonial

  • Feb 28
  • 7

My mother fell and could not get up early one morning; she did not have her pendant at the time of the fall. She was able to reach the pendant to dispatch Life Alert, which as a result woke me up and I was able to get to my mother and assess the situation. I then spoke to the Life Alert rep who then dispatched the EMTs who arrived immediately, and got my mother up, and brought her to the hospital... Read more

Testimonial

  • Feb 26
  • 3

I had been experiencing severe abdominal pain for a couple of days, waiting to see if the pain would go away. I finally pushed the Life Alert button. They answered right away and let me know ambulance was on the way. They contacted my children stayed with me and gave all info to the ambulance; I was taken to the hospital and was admitted for partial bowel obstruction. Thank you, Life Alert. J.P.... Read more

Testimonial

  • Feb 24
  • 3

When mom fell and broke her hip the potential for serious post trauma complications were minimized by the swift actions of Life Alert and quick response of EMS. Family members were able to arrive on scene even before mom left for the hospital, allowing us to accompany her and secure her home. She has had an excellent recovery in great part due to how quickly she received help. Thank you[Heidi... Read more

Testimonial

  • Feb 20
  • 3

My mother recently moved in with my husband and myself. One morning she was hurrying to the bathroom and tripped and fell hitting every hard surface on the way down. I pushed the Life Alert button and a woman came on the line promptly prompting me through the whole experience. My main concern was that when the medics came I wouldn’t be able to tell them the many medications my mom was on and I... Read more

 
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