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Testimonial

  • Dec 30, 2014
  • Health and Beauty
  • 22

My mother, age 94, fell in her kitchen and could not get up. She used her Life Alert button and got assistance from staff in her assisted living complex and EMTs. Life Alert notified me and my brother of her fall and called back to say that the EMTs had checked her, found she was okay, and had left. Thank you. D.B. Anoka, MN Read more

Testimonial

  • Dec 22, 2014
  • Health and Beauty
  • 21

This may sound cliché but I believe Life Alert really did save my life. I put a potato in the microwave in a red sleeve that I got on TV. It had 2 minutes to go but I was tired. I went on my bed; I figured it would beep and I would eat later. I closed my bedroom door as it was very cold and feel asleep. I awoke to beeps. I was disoriented and opened my bedroom door and heard Life Alert saying,... Read more

Testimonial

  • Dec 17, 2014
  • Health and Beauty
  • 10

Oct 12, 2014 since I have been ailing for quite some time with a heart condition I have always been careful to eat and drink water, so I won’t get dehydrated. One day last spring I did not drink enough liquid or eat lunch and I walked across the living room to the kitchen and got dizzy- I fell on the tile floor and could not get up. I pushed the Life Alert red button on my necklace. The EMTs and... Read more

  • Jan 05
  • Health and Beauty
  • Lakeland, Florida
  • Manager
  • 33
  • REVIEW RATING 5/5

We reviewed the complaint and listened to all available recordings, and we see that Life Alert explained the cancellation procedure to the customer and followed it without a delay - thus expediting the account to be cancelled the same day. When the complainant called to cancel her service and appointment with our tech in the morning, our representative politely explained that we tried to reach... Read more

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  • Jan 04
  • Health and Beauty
  • Colquitt, Georgia
  • Emergency Services
  • 21
  • REVIEW RATING 5/5

All calls that come into Life Alert are automatically recorded for quality assurance. After investigating this complaint with the audio recordings we have found that the complainant is not being truthful. She refuses to follow cancellation instructions that were given to her verbally and are also in the service agreement. The complainant called our emergency dispatch center on a Sunday to... Read more

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  • Jan 03
  • Health and Beauty
  • Manorville, New York
  • Monitoring System
  • 22
  • REVIEW RATING 4/5

We believe this family does not have Life Alert – but rather another medical alert company because we do not have a record of a failed emergency call, and we do not have $5 dollar upgrades for our emergency service. Please contact us privately at wecare@lifealert.com with your mother-in-laws name and phone number so that we may search our accounts and verify she is not a Life Alert customer. If... Read more

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  • Jan 01
  • Health and Beauty
  • Brooklyn, New York
  • Calls
  • 17
  • REVIEW RATING 4/5

Life Alert Corporation does not employ telemarketers or perform cold calls. The calls you are receiving is a nationwide scam from medical alert imposters using robo-calls and claiming to be Life Alert. They are telemarketing scammers trying to mislead and defraud consumers by using our trademarked name. Since they are scammers, they are not going to abide by the national Do Not Call registry.... Read more

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Testimonial

  • Dec 30, 2014
  • Health and Beauty
  • 22

My mother, age 94, fell in her kitchen and could not get up. She used her Life Alert button and got assistance from staff in her assisted living complex and EMTs. Life Alert notified me and my brother of her fall and called back to say that the EMTs had checked her, found she was okay, and had left. Thank you. D.B. Anoka, MN Read more

Testimonial

  • Dec 22, 2014
  • Health and Beauty
  • 21

This may sound cliché but I believe Life Alert really did save my life. I put a potato in the microwave in a red sleeve that I got on TV. It had 2 minutes to go but I was tired. I went on my bed; I figured it would beep and I would eat later. I closed my bedroom door as it was very cold and feel asleep. I awoke to beeps. I was disoriented and opened my bedroom door and heard Life Alert saying,... Read more

Testimonial

  • Dec 17, 2014
  • Health and Beauty
  • 10

Oct 12, 2014 since I have been ailing for quite some time with a heart condition I have always been careful to eat and drink water, so I won’t get dehydrated. One day last spring I did not drink enough liquid or eat lunch and I walked across the living room to the kitchen and got dizzy- I fell on the tile floor and could not get up. I pushed the Life Alert red button on my necklace. The EMTs and... Read more

Testimonial

  • Dec 09, 2014
  • Health and Beauty
  • 4

Early the morning of 6/10/14 I woke up with chest pain for ½ hour; however after I got up the pain subsided but didn’t like that happening. Felt like something was wrong, called my doctor who made me call [Life Alert] which I did right away. They may have saved my life because I was in the hospital for 11 days. Some of which I don’t remember. The lady who called me from Life Alert was absolutely... Read more

  • Dec 04, 2014
  • Advertisements and Cons
  • Carrboro, North Carolina
  • 3
  • REVIEW RATING 4/5

Happy to help people in all kinds of situation! Read more

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Testimonial

  • Dec 03, 2014
  • Health and Beauty
  • 3

My sister lives in an apartment complex. A neighbor forgot she had a pot on the stove when she went to lunch. The smoke from her apt flittered down to the [neighbor’s house]. If she didn’t have Life Alert when her smoke alarm went off who knows what would have happened. Emergency crews were notified immediately and all ended well. Thanks so much. D.K. Kingman, AZ Read more

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