ad
 

Testimonial

  • Jul 30
  • Health and Beauty
  • 30

At 3:00 am. May 28, 2015, I woke up with pain in both arms and it started to affect my shoulders. I notified Life Alert to get help. The responding person at Life Alert ascertained that I would like an ambulance. He said he would call an ambulance and he would stay on the line till it arrived. A policeman accompanied the EMS who gently carried me to the ambulance (gently) and transported me to... Read more

Testimonial

  • Jul 23
  • Health and Beauty
  • 9

I fell in the house and just couldn’t get up without help. After trying for an hour, I finally gave in and called Life Alert. What a relief to immediately hear a voice who assured me help was on the way. Both the fire dept., ambulance, and the man on my list to call arrived within minutes and got me back on my feet. They stayed with me until sure I was alright. My daughter was very impressed with... Read more

Testimonial

  • Jul 14
  • Health and Beauty
  • 8

Late at night, my mother suffered from shortness of breath which probably triggered anxiety to make matters worse. She chronically has periodic shortness of breath, but this was her most severe to date. She pressed her Life Alert alarm button, was able to tell them the problem and paramedics were quickly sent. I was over an hour away, but by the time I arrived at her house I had been contacted in... Read more

Testimonial

  • Jul 30
  • Health and Beauty
  • 30

At 3:00 am. May 28, 2015, I woke up with pain in both arms and it started to affect my shoulders. I notified Life Alert to get help. The responding person at Life Alert ascertained that I would like an ambulance. He said he would call an ambulance and he would stay on the line till it arrived. A policeman accompanied the EMS who gently carried me to the ambulance (gently) and transported me to... Read more

ad

Testimonial

  • Jul 23
  • Health and Beauty
  • 9

I fell in the house and just couldn’t get up without help. After trying for an hour, I finally gave in and called Life Alert. What a relief to immediately hear a voice who assured me help was on the way. Both the fire dept., ambulance, and the man on my list to call arrived within minutes and got me back on my feet. They stayed with me until sure I was alright. My daughter was very impressed with... Read more

Life Alert's reply to:

  • Jul 20
  • Home Security
  • Cedar Falls, Iowa
  • Life Alert System
  • 42
  • REVIEW RATING 4/5

All of our calls are recorded for quality assurance. We investigated this complaint and found our personnel remained calm, polite and professional while this customer became increasingly upset. With each call, the Life Alert personal tried to help her but the complainant quickly becomes angry thus not allowing anyone to talk or try to assist her. One of our reps had no choice but to disconnect... Read more

Was this review helpful? 0 0

Testimonial

  • Jul 14
  • Health and Beauty
  • 8

Late at night, my mother suffered from shortness of breath which probably triggered anxiety to make matters worse. She chronically has periodic shortness of breath, but this was her most severe to date. She pressed her Life Alert alarm button, was able to tell them the problem and paramedics were quickly sent. I was over an hour away, but by the time I arrived at her house I had been contacted in... Read more

ad

Life Alert's reply to:

  • Jul 08
  • Health and Beauty
  • Los Angeles, California
  • Life Alert Service
  • 39
  • REVIEW RATING 5/5

Life Alert provides a three-tiered, fail-safe procedure that protects our customers from buyer’s remorse. Our contract is explained during the initial presentation process, and then it is confirmed by another individual from the verification department. It is confirmed yet again by our customer satisfaction team before shipping the equipment. Lastly, the customer is given time to read through... Read more

Was this review helpful? 0 0

Testimonial

  • Jul 08
  • Health and Beauty
  • 6

I was outside and fell down two steps. I live alone and kept trying to get up but couldn’t. I tried to push my wrist pendant, but it was like my hand was floating. I finally got it and it was in no time I heard the ambulance siren and they came. They loaded me up and took me to the hospital. Life Alert notified my children and my one daughter was in Florida and she was amazed that Life Alert... Read more

Testimonial

  • Jul 02
  • Health and Beauty
  • 7

I was at my kitchen sink, rinsing dishes when I saw blood drops in the sink. I thought I was having a nose bleed and started to sit at the table in an effort to lower my head, pinch my nose, and keep the blood from going down my throat. Suddenly, the flow of blood gushed out; onto the floor, in clots and volume. I knew I was in trouble and used my Life Alert for help. When the police and... Read more

Testimonial

  • Jun 30
  • Health and Beauty
  • Life Alert Service
  • 31

My mother was having Vertigo and dizziness. After personally checking her BS and BP, her BP was confirmed as being over 200. Life Alert responded right away and had an ambulance at our home within 5 minutes. The Life Alert rep remained on the phone until EMS had completed their evaluation. Life Alert representatives are always thorough when we call them. Thumbs up and thank you! M.C. Florence, SC Read more

Testimonial

  • Jun 24
  • Health and Beauty
  • Life Alert Service
  • 13

Mom pressed her button for help - the representative helped her call her daughters and we came to her home. After a discussion with rep - an ambulance transported her to the hospital. Your representative stayed with us until ambulance arrived. We were very impressed, and [mom] also, with Life Alert. G.D. Walker, MI Read more

Testimonial

  • Jun 16
  • Health and Beauty
  • Life Alert Service
  • 14

I take a blood thinner. 4 a.m. Sunday 4/26/15, my nose started bleeding profusely. My husband and I were franticly trying to stop it. In desperation he pushed my [Life Alert] necklace and very soon the phone rang and help was on the way. We live rurally and prayed they could find us - they did! An ambulance took me to the hospital ER to fix me up. You are lifesavers! Thank you, thank you. My... Read more

ad
Did not find what you were looking for?
 
×
You are reading about Life Alert.
Filing a new complaint about
×