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Testimonial

  • Jun 30
  • Health and Beauty
  • Life Alert Service
  • 2

My mother was having Vertigo and dizziness. After personally checking her BS and BP, her BP was confirmed as being over 200. Life Alert responded right away and had an ambulance at our home within 5 minutes. The Life Alert rep remained on the phone until EMS had completed their evaluation. Life Alert representatives are always thorough when we call them. Thumbs up and thank you! M.C. Florence, SC Read more

Testimonial

  • Jun 24
  • Health and Beauty
  • Life Alert Service
  • 2

Mom pressed her button for help - the representative helped her call her daughters and we came to her home. After a discussion with rep - an ambulance transported her to the hospital. Your representative stayed with us until ambulance arrived. We were very impressed, and [mom] also, with Life Alert. G.D. Walker, MI Read more

Testimonial

  • Jun 16
  • Health and Beauty
  • Life Alert Service

I take a blood thinner. 4 a.m. Sunday 4/26/15, my nose started bleeding profusely. My husband and I were franticly trying to stop it. In desperation he pushed my [Life Alert] necklace and very soon the phone rang and help was on the way. We live rurally and prayed they could find us - they did! An ambulance took me to the hospital ER to fix me up. You are lifesavers! Thank you, thank you. My... Read more

Testimonial

  • Jun 30
  • Health and Beauty
  • Life Alert Service
  • 2

My mother was having Vertigo and dizziness. After personally checking her BS and BP, her BP was confirmed as being over 200. Life Alert responded right away and had an ambulance at our home within 5 minutes. The Life Alert rep remained on the phone until EMS had completed their evaluation. Life Alert representatives are always thorough when we call them. Thumbs up and thank you! M.C. Florence, SC Read more

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Testimonial

  • Jun 24
  • Health and Beauty
  • Life Alert Service
  • 2

Mom pressed her button for help - the representative helped her call her daughters and we came to her home. After a discussion with rep - an ambulance transported her to the hospital. Your representative stayed with us until ambulance arrived. We were very impressed, and [mom] also, with Life Alert. G.D. Walker, MI Read more

Testimonial

  • Jun 16
  • Health and Beauty
  • Life Alert Service

I take a blood thinner. 4 a.m. Sunday 4/26/15, my nose started bleeding profusely. My husband and I were franticly trying to stop it. In desperation he pushed my [Life Alert] necklace and very soon the phone rang and help was on the way. We live rurally and prayed they could find us - they did! An ambulance took me to the hospital ER to fix me up. You are lifesavers! Thank you, thank you. My... Read more

Testimonial

  • Jun 11
  • Health and Beauty
  • Life Alert Service
  • 1

April 7, about 7:30 pm, I tripped and fell against my computer desk cutting my right arm on the sharp edge. I landed on the floor, bleeding profusely. I pressed my Life Alert and prayed - heard an operator come on - couldn’t hear her words because the box is in the living room and I was in the bedroom. I started yelling, “Help! I’m bleeding on the floor in the front bedroom,” because I had tested... Read more

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My mother waited 3 days for them to pick up ups envelope then they never came I ended up mailing it myself !!! Now I am out 30 dollars!!!! Don't use them !!!! Complete rip off Add comment

Life Alert's reply to:

  • Jun 03
  • Health and Beauty
  • Pittsburgh, Pennsylvania
  • Call Center
  • 22
  • REVIEW RATING 5/5

We have searched our database and have not been able to locate this account. We have asked the complainant to contact us so we can investigate this matter, and they have not. So we feel that they may be referring a different company, as our policy does not allow to disclose any private or personal information to a non-subscriber. Read more

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Testimonial

  • Jun 03
  • Health and Beauty
  • Life Alert Service

Mom tripped over a floor rug. My son-in-law hit the [Life Alert] button and connected to your technician that did a great job making sure my mom had the medical help she was in need of. Thank you all and we will be your customers, I hope, for many years. I did get alerted by you all, and sorry I didn’t return the call back; my daughter gave me the news 1st and I went enroot to the hospital.... Read more

Testimonial

  • May 29
  • Health and Beauty
  • Life Alert Service
  • 25

I slid off the bed on to the floor. I pushed the button and the operator came on, he asked if I needed assistance and if I was hurt. I was not hurt but I could not get up. He called the numbers my daughter had given you when we signed up. He kept calling me to make sure I was ok till the police came. Than after everything was over in about 30 minutes he called our home, my daughter said I was ok... Read more

Testimonial

  • May 27
  • Health and Beauty
  • Life Alert Service
  • 7

My mom fell in the kitchen and hit her head on the handle of the refrigerator. She hit her button on her necklace. I was there when it happened and they came on the intercom in 5 minutes. They immediately called Fire Rescue. They were there in less than 10 minutes. They then called the ambulance and it came right away. She was on her way to hospital within 20 minutes of us calling. I was very... Read more

Testimonial

  • May 21
  • Health and Beauty
  • Life Alert Service
  • 4

Let me thank you for a fast and efficient response!!! It was 1:40 am I was awakened by noise and rattling in the basement very loud!! When I went to the top of the stairs and turned on the light- I could see it was not in the “party area” of the basement- but around to the back. At 88 years old - I did not dare go downstairs. I called Life Alert and in a very short time 4 or 5 men in uniform came... Read more

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