Dondra B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They scam a widow and children

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They took my 20,000 timeshare from me and my children and my husband has just died. Promise us nice vacations and no maintenance fees anymore. Took 6500 more of my dead husband money too and feed us a meal at chilis we got taken badly.
View full review
Loss:
$27
Pros:
  • There are no pros to companies that steal your money
Cons:
  • Deceptive and manipulative sales practices
  • Obtained my personal information
  • Deceptive and misleading presentation

Preferred solution: Full refund

User's recommendation: Bad people they will hit *** wide open

1 comment
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com

Kelly K Ypg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam. Heartless humans!

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We attended a meeting at a local restaurant under the assumption that it was actually our time share company offering us a free way out of our time share. We ended up paying $7495.00 and its been 3 years. We still own a timeshare and are out all that money. I just dont understand how people can be so heartless and unethical. Do not trust this company!
View full review
Loss:
$7495
Pros:
  • There are no pros to companies that steal your money
Cons:
  • Wasted my time and stole my money
  • Obtained my personal information
  • This company steals your money

Preferred solution: Full refund

User's recommendation: Do not trust this company. Talk directly to your time share company about being released from your agreement

2 comments
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com

Marillyn Jer

The same thing happened to us. I got scammed when they were still leisure getaways.

I’m trying to find out how to get some vindication. Ugh so stressful!

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Christine L Jak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I just received a bill from a company I've never heard of...

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Apparently, Leisure Getaways is affiliated with Options Travel Group. I just got a bill from them, and had to deduce it was for my yearly dues for Leisure Getaways/RCI, since there was no explanation on the bill, no apparent connection to any company I was familiar with, and when I called, I had to leave a message. The operator "press star" didn't work. No call back yet, either.
View full review
Loss:
$1800
Cons:
  • Deceptive and misleading presentation

Preferred solution: Price reduction

User's recommendation: If you need a timeshare to use, RCI, find another one. Don't use this one.

1 comment
Sheina Cvz

They changed to Options travel as the gov heat was getting close... I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry.

I will recover all fraud charges (paying for services you have not received, ie selling or trading). I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com

Melinda B Oai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

SCAM fraud alert for Legacy Adventures

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They took our money and ran. They asked us to pay the maintenance fee. We did it right away, before Covid hit. They never even contacted our time share to start process, or they said our time share Vacation Village in the Berkshires was not cooperating. After 6 more months of back and forth calls, leaving messages and no response. I called Bank of America and filed a dispute. Of course the federal government says 60 days to dispute, even with Covid. Legacy knew that. Still cant get a hold of anyone. Bank of America disputes with Legacy Adventures Bank. Of course that info is private. NO O NE DO ANY BUSINESS WITH THIS COMPANY. I think I will be flying to Texas to pay them a visit.
View full review
Loss:
$4750
Cons:
  • Scam fraud scam scam

Preferred solution: Full refund

User's recommendation: fraud/scam salespeople knew it was a scam

1 comment
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com

Anonymous
map-marker Baltimore, Maryland

Time share transfer

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I paid all the funds to have my timeshare transferred to the new owner. I sent them the paperwork. I have not heard from them. Every time I call there is no answer. I put my faith in this company, and they totally let me down. I would like to have my funds refunded to me. Your company made false promises to so many people. I am once again requesting my money (2,700.00) to returned to me I have fail claims through BBB and I have contacted my lawyer. You will hear FROM HIM IN the next couple of days.
View full review

User's recommendation: BAD COMPANY. STAY AWAY FROM THEM

1 comment
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com

Anonymous
map-marker Alpharetta, Georgia

Past due receiving 468.29 refund from your company

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I have called ""several"" times to ask for funds back. No response as of today. Proof of association bill payment required before they would reimburse me when I was in compliance!! 6.2.20 submitted and promised reimbursement 30 days or a little longer. Now it's been over 69 days. I need funds back. My husband and I are on social security and he has cancer. Can you help??
View full review
1 comment
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com

John S Tom

Harassment

Denny Moore and owner Mike Morrell stalked me and they try to sabotage the lives of past employees. On top of lying to people to sell timeshare they are committing assault and attempted murder and should be investigated.
View full review

User's recommendation: Call police if contacted.

Anonymous
map-marker Charlotte, North Carolina

Past due receiving 468.29 refund from your company

Filed complaint with better business fir 468.29 and requesting full transfer fee as timeshare still not transferred after 3 years and keeping my vacation tied up.

View full review
2 comments
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com

Guest

I was scammed by Leisure Getaways/Legacy Adventures April 2019. I paid $4513 to transfer from a Westgate timeshare.

My maintenance fee was paid up for 2 years, now due again. Contract states they will pay the next maint. fee. Paperwork was sent to Leisure 8/19.

I have talked to clerks early on, but all are gone and company has split up and changed name and address. We all need to band together and find a lawyer to do a class action lawsuit against this company for taking our money. These banks know about the scam but continues to let company apply for credit cards on our behalf. Leisure or Legacy or Options or whatever name needs to be stopped from scamming more people even if we don't get our money back.

I will file complaints with state attorney and inform govt. officials. We all should out these companies.

It is not fair to consumers to let rogue,, scam companies prey on desperate people. .

View more comments (1)
Wayne S Lao

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They had me fill out credit card aplication not knowing got me for $18000.00

I had no idea I was purchasing anything. Actually I was given a call stating that it was a seminar for time share. It was a lie. by the time I had left the paper work I had filled out was to get money from Bank America for $7500 and Barciy for $9000.00 I had no idea that I had purchased anything. I even said to Ryan what is the cost of these products he replied, Have I asked you for any money?" Technically hadn't the girls with him had taken care of that without my knowledge. 2monsths later I get a bill for $750.and two bills for with one being $ 8000.0 from a bank of America and one from RCI Barclay Bank for $ 9000.00 I did fill out paper work having no idea I was purchasing any thing. It was a con and a rip off!!! the company has since changed its name. They are crooks!!!!
View full review
Pros:
  • There are no pros to companies that steal your money
Cons:
  • Total rip off
1 comment
Sheina Cvz

Ive been working the LG case for 5 months. 70% of you dinner attendees took out a Barclay card, unknowingly.

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading). I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com

Terry D Kek

Run fast...and run far,

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Supposedly transferred three Wyndham Time Share ownerships (Kona Hawaiian Village Hawaii, Village Pointe, Pagosa Springs,Colorado, and Oceanside Pier Resort, Oceanside, California) that had a total points value of 511,000 points. That qualified as a Gold Level Membership, I was contacted by RCI (a Wyndham subsidiary) about transferring the three Wyndham properties into RCI ownership since we were paying three different maintenance fees. We attended one of the famous restaurant meetings in our area. The only good thing to come out of this meeting was the meal. It was explained that RCI and Wyndham had different point systems. We were told that our 511,00 point Gold Level Wyndham would qualify for up to 6 vacations a year from RCIs conversion to 30,000 RCI points depending on the resorts chosen to visit. WRONG...We had to pay the transfer fees of $300 each per property to get out from under the three Wyndham properties. Then, we had to make a down payment of $5000 to RCI, then monthly payments of $230 for 60 months to complete the transaction. Stupid move on my part....the most we have been able to use is two full weeks, and maybe a weekend or two along the way. And, we NEVER got a reservation at our first or second choice resorts. Even then, we had to bank points from one year to build up enough for a decent vacation the following year. To make a long story only longer, Leisure Getaways, which now operates for RCI, continued to Bill me AFTER the sixty payments were made. Phone callers were transferred to nowhere and promised returned calls were never made. I regret my attempts to provide my family with quality vacations. The price paid has not been worth it. My best estimate is a loss in excess of $75,000 and a veritable useless vacation Time Share package. I would have been much better off in paying out of pocket for family vacations, which I have done the past four years.
View full review
Loss:
$75000
Reason of review:
Not as described/ advertised
1 comment
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com ay oh el

Morayma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southeast Montgomery, Texas

Scammers..... Liars

They first tell you that they're inviting you to 3 course meal. once you show up that's false advertisement.. They say that they can take your timeshare and convert it into their LGI.... We wanted to get rid of our timeshare. you call them they never call you back they say that they call you but that's false. you can't get anything done on the website. They lie and nobody calls you back..... they're a bunch of scammers and Liars I want my money back.
View full review
Loss:
$8200
Cons:
  • Total rip off
  • Deceptive and misleading presentation
  • Feeling like my husband and i have been ripped off
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

2 comments
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com ay oh el

Guest

They are totally fraudulent. I agree

View more comments (1)
Tonnya C

Huge Mistake

We were invited to a dinner at a restaurant by Leisure Getaway with the understanding that would help us out of our timeshare. Then sales rep really snowballed us into thinking that for a fee of $4000 the would start the transfer process.

A second sales rep join us and both went to work They brought out charts and sheets of paper showing us how the fee would be less costly compared to the overall cost of the resort. They talked about so many options. Then offered to change our already existing RCI time share to one with a $99 a yearly fee. One that we could cancel at any time.

We agreed as a trial. When we signed the contract the rep had us read off of a paper while recording the responses. The answers sounded like the options we discussed about the transfer but were really for purchasing a new time share. The $4000 had nothing to do with the transfer.

Although we expressed that we were not interested in another time share. They insisted we open a credit card and charge the $4000 Transfer fee as the offer would end that day. They really had it rigged. Shortly after we were contacted by Legancy Adventures regarding the transfer.

We found out then the money we thought they charged us for the transfer went towards the RCI time share and now we were under obligation for the transfer to Legancy Adventures. Another $2000 in processing fees and two years later we are still waiting. Although I have to track down a rep every month ( we have had so many now) to get an update. Unless I am rentless with emails and voice messages my phone calls a emails are not answered.

Legancy is paying the maintenance fees but the time share title is still under our name. I can not get an answer to the status other than my resort is a difficult one to sell.

In addition I was told by Legancy that in order for them to complete the transfer I had to book reservation with the time share under my name for Legancy to use. I found out by booking a reservation it violates my contract and voids any transfer.

View full review
Loss:
$4000
Cons:
  • Entire meeting was a con
Reason of review:
Poor customer service

Preferred solution: Full refund

4 comments
Guest

The maintenance fee was paid for the 2020 term as agreed, I am looking forward to the completion of the transfer of title.

Rasheed Kyp

Dear Tonnya, We are very sorry to hear that you are upset that your deed transfer is not complete yet. We have discussed this with you and explained why and I appreciate you including in your complaint that our company is paying your maintenance fee on your behalf.

This actually shows that our company is doing what we are contractually bound to do. I need to correct your statement that we enrolled you in a timeshare ownership, which is absolutely incorrect. This is verifiable in your contract documents. Please respond back to confirm this.

Also, please give us a call at 800-896-9308 or email me directly at lgiben@live.com to receive help with your request.

We hope you are reading this and will give us a call so we can offer you some assistance. Thank you for your time and we look forward to speaking with you soon.

Guest
reply icon Replying to comment of Rasheed Kyp

I have called and called and emailed and called, I finally talked to a live person Samantha November 15, she told me to send in my maintenance bill. So I did.

I asked for a confirmation that the payment was paid, in process, acknowledged, Something. As usual I got nothing. Every time I finally get a contact person they disappear. Now I’m getting emails from Leisure stating that to continue with the transfer that I’m responsible to pay this years maintenance fee.

I have had a contract since December 2017, effective March 2018. I have called 5 times this month and sent two emails asking for clarification. Each time I call I am left on hold and finally put into a voice message. I leave my name, phone number, account number reason for the call and not one time do I get a call back.

I have left several calls for what is supposed to be this months rep Samantha, I have not heard back. Samatha forwarded my email to Kisha, in two years she has never gotten it right. this woman knows nothing about my account and wrote that I was responsible for this years fee. Yes you did pay last years fees.

But only because I was told that my time share transfer was completed and it wasn’t. And so far this year, I have been given miss information.

I’m sorry if you don’t like this, but it’s the only way I can get someone in your company to respond. Communication with your company is pretty close to impossible.

Sheina Cvz
reply icon Replying to comment of Guest-1791066

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com ay oh el

View more comments (3)
Cheryl A Ihg

NOT A GOOD COMPANY--THIEVES!

Leisure Getaways presented themselves as helpers to get us out of our Timeshare in October 2017. We paid them $7,695 to make this transaction for us and get us out.

To date, we still own our Timeshare; and Leisure Getaways is demanding more money from us to complete this transaction. At the end of initial in-person meeting where Leisure Getaways quickly took our $7,695, we shook hands and were assured all matters will be taken care of and we were paid in full. Not so--we are still dickering about this.

Something is not right when you hand over real estate to another party; you pay to hand it over; and still more money is demanded. Shame on you, Leisure Getaways!

View full review
Loss:
$7695
Pros:
  • There are no pros to companies that steal your money
Cons:
  • Deceptive and manipulative sales practices
  • This company steals your money
  • Total rip off
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

2 comments
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com ay oh el

Rasheed Kyp

Dear Cheryl, We are very sorry to hear that you've had a bad experience. We stand by both our products and services.

Please give us a call at 800-896-9308 or email me directly at lgiben@live.com to receive help with your request.

We hope you are reading this and will give us a call so we can offer you some assistance. Thank you for your time and we look forward to speaking with you soon.

View more comments (1)
Anonymous
map-marker Richmond, Virginia

They Lie!!!! Stay Way From Them

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A year later and they still are finding excuses of why their promised actions are not done. They continue to have documents they don't share and never communicate with this. What they say verbally is not what they trick you into signing. Their employees are RUDE and LIE!!!! We could had used a real business to sell our time share and walked away with $100, instead we have spent over $10,000 and still have to pay maintenance fees but cannot use the timeshare because of one excuse or another. This company is a Ponzi Scam....take other peoples money and don't care what happens to the people they still from.
View full review
Loss:
$10000
Reason of review:
Lies, Lies, and more lies. Lost money

Preferred solution: Money back and out of the deal but told that cannot happen, so they cannot delieve a solution

Howard W Pzq
map-marker Spring, Texas

TOTAL RIP OFF

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I agree with the prior complaint. We were sold a time share points in exchange for our 2 week of deeded time share. This was suppose to give us better flexibility and more time at the resort of our choice, and a reduction in maintenance costs. They took 13,000 for this with the understanding as long as I got them the deeds to the 2 units this would go through with a hitch. We sent the deeds the first week in Aug. called our sales man in September he had customer care call us she confirmed they had all the paper work needed to complete this transfer and it should be done in the next few weeks. It is now 11/13/18 after 4 calls( voice mail) to sales man and 3 calls(voice mails ) to Brett Grabner Director of customer care we get a nasty voice mail that states they have a year from aug to process this and we are responsibe for the 2018 maint. fees with out being able to use the time share. I am a disabled American army veteran and we need to STOP thes people from ripping of any more people. I am contacting my local DAV to try to get a spot in the National DAV magazine to tell my storie and stop the rip off.

Thanks

Howard Womboldt

womb_h@***.com

View full review
Loss:
$13000
Cons:
  • Deceptive and misleading presentation
  • Feeling like my husband and i have been ripped off
  • High pressure sales tactics
Reason of review:
Poor customer service

Preferred solution: Full refund

3 comments
Sheina Cvz

I work for a collection/timeshare fraud company offering collections and legal exit via counsel for people who have been scammed in the industry. I will recover all fraud charges (paying for services you have not received, ie selling or trading).

I can also legally remove you from the deed and it's 100 year perpetuity agreement as well as recover $15-30K per deed. I cannot disclose the company here.

Email for my phone. Timeshareassasin@***.com ay oh el

Guest

They sell you empty promises and take your money for nothing.

Rasheed Kyp

Mr Womboldt, We would enjoy the opportunity to assist you with any questions or concerns stated above. Our company has a long history of honoring all aspects of our agreements with our clients. A member of our management team will be calling you shortly to provide you assistance.

View more comments (2)
Anonymous
map-marker Spring, Texas

Not on the up and up!!!

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Got a call that stated that Leisure Getaways on the behalf of RCI was going to be in our area to provide important updates on how the timeshare that I owned would be affected by the new workings of RCI For my time I would receive dinner, a $50 gift card and a complimentary 7 night condo vacation. I was dubious to begin with but didn't have anything at all to do that day so I agreed. We got to the presentation, signed in and were escorted to a table. After being seated we were shown to a table that had deli meats that looked like they had been out for hours, no bread to put it on, one drink in a stainless steel bowl of water, a container of potato chips and wilted salad. Yes, dinner was what was leftover from lunch and I do not consider a few slices of deli meat dinner. That was my first disappointment. Then a salesman tried to convince me that I needed to buy in to their vacation club for a paltry number of points. He had never heard of one of the alternative trading companies and of course said that we could get whatever we wanted with his club points. He stressed that my family would forever be saddled with my previous time share (s). I know that no one has to accept an inherited timeshare. If your name is not on the deed it is not your responsibility. He even got his manager to come over and insist this was true. Unless you accept it in the will and have it transferred to your name you do not have to take over a willed timeshare. Their ignorance of how timeshares work is awful. After a while they figured out that I knew how to handle my timeshares as they are, and was not interested in parting with 10's of thousands more of my money to buy into a useless vacation club that mostly had in its inventory last call and bonus vacation already available to me through RCI. We prepared to leave and they could not provide me with the promised gift card or the 7 night vacation. I finally got a piece of paper to use to go online and get the gift card. It said it had to be redeemed within seven days of date of issue and I would receive a validation code within 24 to 48 hours. This was Tuesday night. I contacted the given e-mail while I was waiting on my vacation certificate. I never got it and again sent the information in two days later. They were not able to get into the site to issue me the "Complimentary" vacation certificate and assured me it would be in my e-mail the next day. This was on a Tuesday and Friday morning I had received not one thing. I contacted a number that I had written down that was on their promotional material from the presentation. I had left the presentation with NO DINNER, NO GIFT CERTIFICATE, NO COMPLIMENTARY VACATION. Luckily I had a phone number. The only thing I left with was the smell of a really bad scam. RCI does not contract with any organization to UPDATE their clients. It periodically sends out e-mails to watch out for scams from fly by nights who claim to do this. The gift card I might actually get, time will tell. The complimentary vacation could be had by putting down a small deposit and PAYING a fee that started over $390 dollars, and went up from there. Last calls can be had for less than that on the RCI website. THEY would actually make money on the "GIFT". Shady is the word for the organization. Pity the fool that actually buys into their bait and switch schemes. Don't fall for their hokey travel club.
View full review
Loss:
$500
Cons:
  • Deceptive and manipulative sales practices
  • Obtained my personal information
Reason of review:
Not as described/ advertised

Preferred solution: Deliver product or service ordered

1 comment
Rasheed Kyp

Dear Anonymous, We are unable to confirm your attendance to retain your gift stated above. Any gifts promised to any guests are always honored.

Please call us at 800-896-9308 and dial 0 to speak with the operator.

We will immediately send you the gift while on the phone with you. We ask you please call us at you earliest convenience.

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