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LBC Express - Delay of shipment for almost two(2) months

Company LBC Express
Product / Service Parcel Delivery
Location Ra's Al Khaymah, Ras Al Khaimah
Category Shipping
Views 75
 

Dear Sir/Madam,

With reference on the above mentioned subject, we would like to draw your kind attention regarding this matter. Our package was already sent since 28th October 2013, and according to your staff the package will receive on 5th December 2013, but up to this date we did not received it. Tracking number 200091310270420.

We gave our trust on your company hoping that our package will deliver to our family on or before this holiday season. But we really disappointed cause until this date no package has need delivered.

Your immediate action and attention regarding this matter.

Thank you,

Complainants



2eb488d

 
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Dec 27, 2013  from Falls Church, Virginia
They promised us the 2nd week of dec. called dec 13 and was told by a young lady that it should be there on dec 18. dec 19, i called again and they said it should be there on dec 27. it's dec 27 today and i was told that it is still not being released by the customs and do not know when the box will be exactly delivered. this is going to be our first and last time with this company.


Dec 19 2013 12:00 AM ACTUAL ARRIVAL MANILA PORT
Dec 17 2013 12:00 AM NEW ESTIMATED ARRIVAL MANILA PORT
Dec 16 2013 12:00 AM ACTUAL DEPARTURE TRANSHIPMENT PORT
Dec 14 2013 12:00 AM NEW ESTIMATED DEPARTURE TRANSHIPMENT PORT
Dec 12 2013 12:00 AM NEW ESTIMATED DEPARTURE TRANSHIPMENT PORT
Dec 6 2013 12:00 AM ESTIMATED ARRIVAL MANILA PORT
Dec 4 2013 12:00 AM ESTIMATED DEPARTURE TRANSHIPMENT PORT
Dec 2 2013 12:00 AM ACTUAL ARRIVAL TRANSHIPMENT PORT
Dec 1 2013 12:00 AM ESTIMATED ARRIVAL TRANSHIPMENT PORT
Oct 29 2013 12:00 AM ACTUAL VESSEL DEPARTURE
Oct 29 2013 12:00 AM ESTIMATED VESSEL DEPARTURE
Oct 24 2013 12:00 AM CONTAINER STUFFING
Oct 17 2013 01:57 AM ACCEPTED AT: Office 78
Reply to Pissed 1st time costumer

Dec 23, 2013  from Manila, Manila
I waited more than 45 days until now my package not arrive! I agree lbc staff are useless and very arrogant!!!! They talked to you like not a customer in a no manner way!!!! Whatta *** *** of lbc service!!!! Where is my package now!!!!
Reply to Anonymous

Dec 22, 2013  from Dubai, Dubai
Parehas dn sa akin date of pick up Oct 31, 2013. until now wala pa....ang latest status dated Dec 5, 2013 pa. ref no. 200091310240357. frm Dubai.
Reply to dct
 

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