Kroger Complaints and reviews

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  • 207 complaints
  • $12,012 claimed losses
  • $58 average
  • 21642 since Aug 12, 2008

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Kroger
Main address: 1014 Vine Street 45202-1100 Cincinnati Ohio
1-800-KROGERS (1-800-576-4377), , https://customer.kroger.com/comments/comments.aspx
Kroger reviews, Kroger complaints, read Kroger reviews, find Kroger reviews, Kroger scam reports
  • 207 complaints
  • $12,012 claimed losses
  • $58 average
Had an experience with Kroger?
Submit review ›
207 reviews found
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  • 2 days ago
  • Troy, Michigan
  • Free Item
  • 1
  • 10

On Sunday April 13th, at the Kroger located on Coolidge Highway in Troy, Michigan the cashier scanned free Friday download twice on only 1 item and then voided the transaction and then re scanned it, the free coupon was gone from the card. She couldn't figure out that she had only one item, and the download was free so the mistake was hers. Cost a $1.00 to keep from holding up the line. Never... Read more

Was this review helpful? 0 0

  • Apr 12
  • Rude Employee
  • 1
  • 15

i was rudly talked to by a worker rhonda she is not a customer relation person i was told by rhonda here i tried to be nice to you and you went and stabbed me in my back you did not listen to me the she told another employee john that she being me is not allowed in this store no more today to take out money rhonda told me 500.00 and i did that and used a 1.29 pack of gum because john was knew and... Read more

Was this review helpful? 0 2

  • Apr 04
  • Batesville, Arkansas
  • Pharmacy Department
  • 8

ive been useing krokers paracy for may years, they there automatic machine called lil after 9 this morning to tell me my medication was filled then i called back and made sure they said it was filled, now i called to check out price of meds and now there saying it wasnt filled...i live over 30 miles from krogers im already here and i have proof on my phone where they called, either give me my... Read more

Was this review helpful? 0 0

  • Mar 20
  • Employment
  • 4
  • 22

Very awkward, example when you enter employment history starting with the most recent employer the site the history with with the most recent at the bottom. Awkward to add another employer also. They have a Save button and a submit button. When I submit without saving first I guess it takes the information. It went to the next section. Why the Save button? And many more issue. What a bunch of... Read more

Was this review helpful? 0 2

  • Mar 15
  • Kroger Alkaline Batteries
  • 6

Kroger had a decent alkaline battery back in the days when they were gold coloured. Since they apparently changed vendors and went to the blue casings they haven't been worth a ***. The old ones didn't corrode no matter how long they were installed in a light or radio. These excuses for batteries have corroded and ruined several of my LED flashlights and my expensive to repair antique radios.... Read more

Was this review helpful? 0 0

  • Mar 05
  • Christiansburg, Virginia
  • Lousy Customer Service
  • 3
  • 30

I was there on March the 5th about 4:30 at the Christiansburg store. I waited for 10 minutes and a gentleman was not on the phone the other whom was a lady was. Nobody came to help me. I am furious. I must not be important. I was looking for medicine, for I thought my husband maybe coming down with the flu. Oh well. I will never go to the Pharmacy at Kroger (Christiansburg) for I am not... Read more

Was this review helpful? 0 2

  • Feb 27
  • Waynesboro, Virginia
  • Bad Customer Service
  • 2
  • 38

I was wondering if its necessary to fit a particular profile to shop in this store. My complaint is the blatant racism that happens here. I can't count the number of times I have went into the store to shop and have been followed through out the store. That's the reason I stated you have to fit a particular profile to shop there. Today was the last straw, I went there to purchase a family... Read more

Was this review helpful? 1 3

  • Feb 25
  • Bill Pay System
  • 2
  • 37

I made a payment towards my gas bill at Kroger. Kroger misapplied the funds to someone else's account and has done nothing to help me recover the funds other than lie to me and tell me all of the records have been shredded. I have the receipt numbers and the manager at the Kroger store Mr. Patterson has told Kroger corporate that I did not give him any documentation. Today I took the... Read more

Was this review helpful? 2 0

  • Feb 25
  • Houston, Texas
  • Kroger Bill Pay System
  • 9

I made a payment towards my gas bill at Kroger. Kroger misapplied the funds to someone else's account and has done nothing to help me recover the funds other than lie to me and tell me all of the records have been shredded. I have the receipt numbers and the manager at the Kroger store Mr. Patterson has told Kroger corporate that I did not give him any documentation. Today I took the... Read more

Was this review helpful? 0 0

  • Feb 15
  • Doylestown, Pennsylvania
  • Manager
  • 3
  • 36

Mrs.Holloway is a rude, self centered, and fake store manger EVER store 950 is a great store but I feel they would do a lot better if she was fired. Kroger you all need to look into her being the manger at this store. I over heard her talking to one of her workers and it wasn't nice at all. No manger like her deserve to have workers so nice to deal with her attitude. I wanted to approach her... Read more

Was this review helpful? 1 1
 
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