KraftMaid Cabinetry Complaints and reviews

KraftMaid Cabinetry reviews, KraftMaid Cabinetry complaints, read KraftMaid Cabinetry reviews, find KraftMaid Cabinetry reviews, KraftMaid Cabinetry scam reports
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Industry: Furniture and Decor
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  • 81 complaints
  • $175,348 claimed losses
  • $2,165 average
  • 13844 since Jun 27, 2008

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KraftMaid Cabinetry
Main address: P.O. Box 1055 15535 South State Ave. 44062 440/632-5 Middlefield OH
1-888-562-7744, , http://www.kraftmaid.com/footer/contactus/cabinets/contactus.aspx
KraftMaid Cabinetry reviews, KraftMaid Cabinetry complaints, read KraftMaid Cabinetry reviews, find KraftMaid Cabinetry reviews, KraftMaid Cabinetry scam reports
  • 81 complaints
  • $175,348 claimed losses
  • $2,165 average
Had an experience with KraftMaid Cabinetry?
Submit review ›
81 reviews found
Show first:

  • Feb 27
  • Germantown, Tennessee
  • Kraftmaid Cabinets
  • 13

I have purchased my home last July. The homeowners before me had refinished the kitchen in 2008 and had puchased kraftmaid cabinets. Well toe have the cabinet doors are bubbling out. The doors are the furthest from the stove so it's not from heat related. One of the end cabinets backing is coming off and the trim on the top came off as well. I have no kids and the cabinets are gently used. I... Read more

Was this review helpful? 3 1

  • Jan 21
  • Chicago, Illinois
  • Bad Cabinets
  • 48

I ordered a new cabinets in November 2013 started getting them installed in December 3. 2 drawers would not close right, they installed 2 different brackets. Huge scar on maple door front, at eye level. Ordered decorative glass for cabinets, the soldering was AWFUL on the front of the glass. It was raised and sloppy. The nice shelves I was supposed to get for the interior of the glass cabinets... Read more

Was this review helpful? 0 1

  • Dec 03, 2013
  • Product Quality
  • 3
  • 75

I recently purchased a whole new set of high-end Kraftsmaid kitchen cabinets from Lowes. The quality of the workmanship was sub par. The cabinet doors were hung with three different types of hinges instead of one type. The people who hung the cabinets must of been drunk or having a contest to see who could hang the the most crooked doors and not get caught. The installer had to literally ***... Read more

Was this review helpful? 1 1

  • Dec 03, 2013
  • Kitchen Island Cabinets
  • 92

My parents ordered a kitchen island from kraftmaid (not a cheap one) and let me tell you, the thing is ***. It came with multiple marks, scratches and chips in the paint and worst of all it came with terribly uneven drawers. These drawers are so uneven that you can see inside the island from underneath the drawer even when it is shut. This problem is not fixable without disassembling the entire... Read more

Was this review helpful? 1 0

  • Nov 10, 2013
  • Kitchen Cabinets
  • 1
  • 84

I ordered Harper Maple-Rye. I don't know what I received as there is not even a close match to the sample door. mottling like the door was faux painted with a sponge..hideous. A KM rep said the company would replace all the doors and drawer fronts but , once again the cost for labor, bear in mind, for the company's poor quality, would be borne by myself. The dealer, Consumers Kitchens and... Read more

Was this review helpful? 2 0

  • Aug 07, 2013
  • Abington, Pennsylvania
  • Order Overlay
  • 1
  • 100

Cabinets were ordered partial overlay. Double door cabinets were delivered with some doors that met in the center, some doors divided by a mullion(solid piece in the center) and some doors with a flimsy piece of wood acting like a mullion between 2 doors. The company had no remedy since certain cabinets are only constructed in certain configurations. The dealer had to remedy by ordering new... Read more

Was this review helpful? 1 0

  • Aug 04, 2013
  • Fairfax, Virginia
  • Kraftmaid Cabinets
  • 2
  • 155

I have installed four KraftMaid Cabinet kitchens. All the hinges have begun to break for my customers. I have contacted Home Depot, KraftMaid Cabinets and searched the INTERNET and have found only one supplier to replace the hinges. This is a firm in Guangzhou, China, who sells only in lot of 5,000. I tell all my customers now NEVER BUY KRAFTMAID. There is no customer support, they do not... Read more

Was this review helpful? 1 6

  • Jul 16, 2013
  • Huntington, New York
  • Kraftmaid Cabinets
  • 152

We installed our KM cabinets (in dove white, no glaze) last August. Looked beautiful. About 1 month after, I noticed several doors had chips and areas where the paint was coming off - all at the top of the door (not the face). KM replaced these doors for us (a total of 6; I needed to re-do handles and hinges again which was a pain) 1 year later, we are still finding paint chipping off random... Read more

Was this review helpful? 0 1

  • Jul 13, 2013
  • Kraftmaid Cabinets
  • 3
  • 253

I purchased Wickstrom Maple Roman Kraftmaid cabinets for my kitchen through Lowes. I depended upon the Lowes rep more than I should have and realized my error once the cabinets were installed. They were much smaller than my original cabinets. Lowes advised me to coordinate with KM. The KM rep did assist me to a certain point. When I told the KM rep that I was unhappy with the size of the cabinets... Read more

Was this review helpful? 7 10

  • Jun 08, 2013
  • Bisque Glazed Maple Cabinets
  • 164

Customer service will tell you delivery will be made on a certain date. Please note that you will not receive all items. You need a lot of patience to follow up, in my case both with Home Depot and Kraftmaid rep directly. You will get conflicting answers as to when and why items are not delivered. You need to call Home Depot head office in Atlanta so they can give you a complaint number to speed... Read more

Was this review helpful? 0 3
 
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