KMart Complaints and reviews

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  • 380 complaints
  • $24,009 claimed losses
  • $63 average
  • 53228 since Apr 10, 2007

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KMart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
KMart reviews, KMart complaints, read KMart reviews, find KMart reviews, KMart scam reports
  • 380 complaints
  • $24,009 claimed losses
  • $63 average
Had an experience with KMart?
Submit review ›
380 reviews found
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  • Jun 27, 2013
  • Dress Pants
  • 11
  • 179

Went shopping looking for some dress pants. The dress pants didn't have a price on them. Saw an employee, refolding some shirts in the same department I was in, which is located at the back of the store. I approached the employee, to see if she knew what the price was. She informed me, on where the price scanner was, so I can check the price. We weren't close to a register, for her to do a price... Read more

Was this review helpful? 0 19

  • Jun 23, 2013
  • Key West, Florida
  • Rude Employee
  • 6
  • 169

Hello I would like to know who to contact about an employee of yours who was very rude to me and my family tonight in your Key West store. His name is Ron or Ronnie and the manager wrote down that he was clock # 452. It all started simply because we requested to not have any plastic bags. Being in the keys, we are very environmentally aware and try our best to reduce waste. As he placed each item... Read more

Was this review helpful? 2 5

  • Jun 23, 2013
  • Gardendale, Alabama
  • Romance Novels
  • 4
  • 124

I LIVE IN GARDENDALE, ALABAMA. YOUR KMART STORE IS RIGHT OFF FIELDSTOWN ROAD, SO YOUR STORE IS VERY CLOSE TO MY RESIDENCE. I'VE NOTICED THAT YOUR STORE DOESN'T CATOR TO SELLING "ANY" ETHNIC ROMANCE NOVELS BY BLACK AUTHORS, NOR, "ANY" INSPIRATIONAL BOOKS BY BLACK AUTHORS AS WELL. YOU ALSO DON'T CARRY PANYHOSE FOR DARK COMPLEXION BLACK WOMEN. I WEAR "ON THE GO ULTRA SHEER"PANTHOSE IN QUEEN SIZE. I... Read more

Was this review helpful? 0 13

  • Jun 20, 2013
  • Sayreville, New Jersey
  • Gas Kenmore Grill
  • 10
  • 182

Went to do some shopping with my granddaughters. We actually filled two carts of merchandise. We were shopping in the men's and boys clothing. My granddaughter's and myself took one of our carts towards the boys clothing to look for a shirt for my grandson. When, we came back to our other cart. We noticed it was missing. I screamed at an employee close by, for taking my cart. Which the *** said... Read more

Was this review helpful? 2 11

  • Jun 19, 2013
  • New Castle, Delaware
  • Gas Kenmore Grill
  • 5
  • 82

I purchased a Kenmore Gas Grill @ Kmart 05/01/13. They do not assemble a grill for you. I'm 59 years old, so I purchased the Red Kenmore grill. I didnt get it assemble until 3 weeks later' 05/23/13. I paid $249.99. This pass Sunday June16th, 2013, this same Grill is on sale for $199.99. I called to see if I could get great, on my sears credit charge, since its gone on sale to soon and I just had... Read more

Was this review helpful? 0 10

  • Jun 12, 2013
  • Olympia Fields, Illinois
  • Commercial
  • 3
  • 110

This is disgusting and should be removed from the air. the commercial has children using the word ***. after many years of teaching my children respect and not to use profanity here is a major retailer advertising with children cursing. It is just disgusting and a slap in the face to all parents. Kmart should remove this commercial from the air waves and send an apology to the public for its... Read more

Was this review helpful? 1 3

  • Jun 05, 2013
  • Chicago, Illinois
  • Commercial
  • 6
  • 99

I am offended as an American Family by your "Big ***" commercial. How are my children supposed to listen to this and then go out in public and act respectable? I will not shop Kmart again until this commercial is off the air. This is a disgusting commercial and is dumbing down our country as a whole. You should be ashamed of yourselves. What are you trying to do to our families and children? Do... Read more

Was this review helpful? 1 5

  • Jun 05, 2013
  • Pittsburgh, Pennsylvania
  • Kmart Rewards
  • 1
  • 84

I spent the required 50.00 (56.90 to be exact) and after calling the number on the receipt and holding for 15 min i decided to go on line. There is no option to log your support request for the gas rewards. When i placed the zip code for the store and stated i did not receive the coupon promised, the site said 404! Wufoo couldnt find it. Now on hold for 35 min with no customer service so i... Read more

Was this review helpful? 0 7

  • Jun 02, 2013
  • Washington, District Of Columbia
  • Bp Gas Reward
  • 3
  • 120

OMG! I specifically went to Kmart for the BP Gas Rewards Coupon spending over $50--$54.94 to be exact. Received my receipts and BP Gas Reward Coupon to find out the coupon is useless because it doesn't have a GAS REWARDS CODE on it. Instead it reads CONGRATULATIONS PIN UNAVAILABLE GAS REWARD CODE!!! What kind of *** is that? I did not have to go to Kmart to spend $50. I had to get stuff I... Read more

Was this review helpful? 6 10

  • May 30, 2013
  • Customer Service
  • 1
  • 112

I went shopping to K-mart and when I approached the register the cashier slammed on the counter my merchandise and bagged it in a rude way and look at me with hate. The cashier got so mad just because I talked to her in another language. Then it was the turn of my friend to pay and even though she did not say a word, the cashier had the same attitude towards her. I was appalled; and even though... Read more

Was this review helpful? 0 6
 
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