JJsHouse Complaints and reviews

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Industry: Footwear and Clothing
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  • 53 complaints
  • $9,148 claimed losses
  • $173 average
  • 7348 since Sep 01, 2011

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Main address: 9B, Amtel Building Central Hong Kong, China
00852-8170-1269, , service@jjshouse.com
JJsHouse reviews, JJsHouse complaints, read JJsHouse reviews, find JJsHouse reviews, JJsHouse scam reports
  • 53 complaints
  • $9,148 claimed losses
  • $173 average
Had an experience with JJsHouse?
Submit review ›
53 reviews found
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  • Mar 31
  • Duluth, Georgia
  • Prom Dress
  • 1
  • 14

I ordered a dress for my daughter for Prom. When it arrive and we took it out of the box, it looked nothing like the picture, beading was hanging off and it was too big, wasn't the right color, and had no back panel wear it laced up. Some beading was just missing. and too long! I was furious. I have contacted the company, and their exact words were "it's a pity you want to return such a beautiful... Read more

Was this review helpful? 1 0

  • Mar 10
  • Boston, Massachusetts
  • Bridesmaid Dress
  • 1
  • 35

I ordered a dress for a special event, when it was received I was totally shocked the top of the dress was to big (did not fit) the color was off, and it was absolutely to short for me I could not zip it up as it did not fit any where (so disappointed) cost $147.00 including shipping and handling so sorry I was duped, hope no one else orders from this bogus company (probably works with cheap... Read more

Was this review helpful? 0 1

  • Jan 17
  • Terrible Dress
  • 1
  • 47

sacha d. New Reviewer 1/17/14 I purchased a dress from this site for the first time, I was very unhappy with the extra £19.00 duty and VAT i had to pay after paying just over £90.00 for the dress and postage (which i thought included VAT and the obvious POSTAGE FEE), To add insult to injury i ordered my size based on thair mesurements as the website ask us to mesure our selfs before ordering,... Read more

Was this review helpful? 2 0

  • Jan 14
  • Olive Branch, Mississippi
  • Dress
  • 41

Paid almost 200 $ for a dress I can not wear I had it custom made for me and had my measures taking by a dress maker and you made the dress wrong I am so pissed now I have to go find a dress and pay for a dress I am pissed off and I told you guys and you did nothing for me you guys suck this dress was all wrong this dress is so important to me its my babies wedding now I am so upset nothing to... Read more

Was this review helpful? 0 0

  • Jan 03
  • Dublin, Dublin City
  • Bridemaid Dresses
  • 1
  • 46

I ordered my 2 bridemaid dresses the delivery was quick but I had to pay ups €95 before they would give me the dresses(Which I wasnt told about)When dresses came out of box sequins fell off,they where stained, the belt was falling off, they were fraided at the bottom, bad fit(even though I paid extra for custom size) and such bad quaility.I was given instuctions how to clean stain and to cut... Read more

Was this review helpful? 10 1

  • Jan 01
  • Marietta, Georgia
  • Bridesmaid Dress
  • 105

I was looking for reasonably priced bridesmaid dresses. I stumbled onto JJsHOUSE website. They had plenty of selection to choose from. I needed a dress for myself and a flowergirl dress for my daughter. I placed my order online 12/24/13 for 2 dresses, one for myself which I added the custom sizing. And standard size for my daughter. I was very nervous ordering the custom sized dress but with my... Read more

Was this review helpful? 4 4

  • Dec 30, 2013
  • Dress
  • 80

We ordered my daughters grad dress from JJsHouse and it fit perfectly and looks EXACTLY like the picture. We couldn`t be happier with the product and the service. The colour is accurate and dress actually had 7 layers in the skirt so we did not need to buy a pettycoat separately. The material was as described and beautiful. I have no complaints about this company and would order from them... Read more

Was this review helpful? 0 2

  • Dec 22, 2013
  • Formal Dress
  • 92

I gave one star for speedy delivery and one star for the quality of the fabric and dress. It is a gorgeous dress. This is where the positivity ends. I went ahead and spent the extra $20 to get the dress customized to my size, because it's $20. Why not? I'll tell you why. Because even though I realized that this site might be in Asia where they use elf inches to measure things and I added inches... Read more

Was this review helpful? 0 0

  • Dec 01, 2013
  • Bride Dress
  • 71

Mother of the Bride dress arrived horribly wrinkled and the shoes were one size too small. Dress looks very cheap. It was adorned with a flattened ruffle flower which mskes thedress look even cheaper. The jacket came with plastic snaps down one side of jscket. I paid for custom fit but dress falls off my shoulders. Also when UPS delivered my oackage I had to pay a $52.44 brokerage fee before I... Read more

Was this review helpful? 1 1

  • Nov 26, 2013
  • Winter Ball Dresses
  • 131

On 11-9-13 I ordered two dresses from JJ's House. I paid $279.97, including $30 for shipping. When the parcel arrived on 11-21-13, I was informed that I needed to pay an extra $46 from UPS to receive my parcel. I declined and had UPS return the box. The box was not opened, so the dresses were in the same condition as when sent. I then contacted JJ's House telling them that the shipping was too... Read more

Was this review helpful? 7 0
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