Intown Suites Complaints and reviews

Intown Suites reviews, Intown Suites complaints, read Intown Suites reviews, find Intown Suites reviews, Intown Suites scam reports
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  • 55 complaints
  • $9,415 claimed losses
  • $171 average
  • 3461 since Aug 01, 2008

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Intown Suites
Main address: 1459 Eisenhower Pkwy 31206-3127 Macon GA
(478) 781-9996, (478) 781-1336, http://www.intownsuites.com/contact.asp
Intown Suites reviews, Intown Suites complaints, read Intown Suites reviews, find Intown Suites reviews, Intown Suites scam reports
  • 55 complaints
  • $9,415 claimed losses
  • $171 average
Had an experience with Intown Suites?
Submit review ›
55 reviews found
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  • Mar 14
  • North Las Vegas, Nevada
  • Misleading Advertising
  • 5

Disappointing. Didn't read the SMALL PRINT : the "fully furnished " Kitchen comes without utensils, plates, pots, dish soap, cleaning materials -- most definitely not a good place to stay when you're travelling... we had to stock a full kitchen and bathroom ( soap, toilet paper, real bath towels, and cleaning materials for when you move out-to get your deposit back), all for a week. then had... Read more

Was this review helpful? 1 0

  • Mar 13
  • Tampa, Florida
  • Rooms Conditions
  • 16

Well, unfortunately before staying here we did not read the reviews. We do still regret it. I HATED it staying here. We paid for one week. The customer service person said just in case we decided to leave sooner we would get a refund back for the unused days. Well, he lied!!! He just said that to get us to stay and keep our money. Anyway, the very next day when we moved in here, I was already... Read more

Was this review helpful? 0 0

  • Mar 13
  • Tampa, Florida
  • Poor Conditions
  • 5

Well, unfortunately before staying here we did not read the reviews. We do still regret it. I HATED it staying here. We paid for one week. The customer service person said just in case we decided to leave sooner we would get a refund back for the unused days. Well, he lied!!! He just said that to get us to stay and keep our money. Anyway, the very next day when we moved in here, I was already... Read more

Was this review helpful? 0 0

  • Dec 06, 2013
  • Hendersonville, Tennessee
  • Rude Customer Service
  • 20

My cousin, her fiancé, and I just moved to Nashville and needed a place while we looked for our own. Regretfully, we ended up here at InTown in Hendersonville. I'll start with smelly: there weren't any non-smoking rooms available so we had to settle for a smoking room. Upon walking into the room, I almost gagged. The lingering, musty smoke smell stays on everything including you. I couldn't... Read more

Was this review helpful? 0 0

  • Nov 28, 2013
  • Cable Service
  • 26

No tv listings, bad selection of cable channels. No NBC,NFL,FX, couldn't see any games on Thanksgiving day. Rooms are nice, cable tv sucks. Try charge a fair rate for their rooms. Rooms are clean and free of bugs. The refrigerator is old and has rust on it Pillows are plastic covered, so not as comfortable as they should be. No clock radios in room so you must use your cell phone to see what... Read more

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  • Nov 25, 2013
  • Item Return
  • 13

Stayed in Towne Suite hotel Nov 9th and accidently left an electronic device behind. Contacted the hotel immediately and they advised it will be shipped out. As of Nov 25 it still has not been shipped out of the 9th St. Kalamazoo location. I cannot believe how hard it has been to get them to ship this item. Called a week later and was advised it had been shipped. Still had not received it a... Read more

Was this review helpful? 0 0

  • Oct 10, 2013
  • Stay Facility Refund
  • 23

Spoke with their property manager ,she told me my refund should have been there because it went through but I have not yet to receive my money,how do I get my refund back someone show me how,this is not how you do business with customers I don't think I'll ever use their services ever again if you have to use a sweet do not use in town suites,if you have small children please do not take your... Read more

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  • Sep 27, 2013
  • Forest Park, Georgia
  • Apartment
  • 20

First of all this a joke the cable don't work.from the last time I stayed here they seem to have dropped some of there cable channels. Them when u request for some to be fix it take them a month to come and half fix it. And then it's not fix you let them know and then it a another month. They have old tv's which they need to up grade.And lets not get started on the mattress,it's hard sinking in I... Read more

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  • Aug 28, 2013
  • Memphis, Tennessee
  • Bad Customer Service
  • 23

I am at the location in Memphis,TN hickory hill location. Reading all the comment puzzles me thr diffeteny locations have similar problem. I called the compliant number and yet to receive a phone call back. The general manager Chaunte is extremely rude and very unprofessional. She acts as if she doesn't understand the profession she is in which means leave your attitude and personal feelings at... Read more

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  • Aug 04, 2013
  • Dallas, Texas
  • Suites
  • 37

I stayed at Intown Suites Brookriver Dr. in late May 2013. I stayed there a week. the first 2 days went fair. The elevator was dirty, but that didn't bother me too much. After two days I used all the soap that was in the room when I checked in. I asked the housekeeper for another bar of soap. She said I had to ask the General Manager if I could have another bar of soap. I'm talking about the... Read more

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