InStyler Complaints and reviews

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  • 260 complaints
  • $19,980 claimed losses
  • $77 average
  • 20873 since Oct 22, 2008

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Main address: P.O. Box 10454 91410 Van Nuys CA
(800) 307-0078, ,
InStyler reviews, InStyler complaints, read InStyler reviews, find InStyler reviews, InStyler scam reports
  • 260 complaints
  • $19,980 claimed losses
  • $77 average
Had an experience with InStyler?
Submit review ›
260 reviews found
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  • Feb 27
  • Instyler
  • 1
  • 11

I ordered a 2 for 1 special on 2/6/14. As of 2/27 - 3 weeks later no instyler. I went online and put in my phone number and no record of it. No record of my email. Customer service never heard of me. The rep said place another order. The supervisor said they wouldn't ship quickly to me -- just place another order. THEN he said there was no 2 for 1 when I have a receipt for that. He said... Read more

Was this review helpful? 2 1

  • Feb 27
  • Madison, Alabama
  • Instyler Rotating Hot Iron
  • 2
  • 30

I've had the InStyler for a while now, and I would never recommend it to anyone. I never once burned myself with any other type of straightening device or even burned myself with anything in the kitchen or other area of the house. However, once I started using the InStyler, I started getting burnt just about every time I used it. I even have scars from it. One of them completely burned my skin... Read more

Was this review helpful? 1 0

  • Feb 18
  • Los Angeles, California
  • Instyler Curler
  • 17

0 customer service, I've been calling and the redundant recording informs me ...again, that I am the first caller in line, and this call will be answered by the next available agent, thank you for your patience, blah blah blah... Yeah right!!! I've been the first calling in line for the past week! No one ever gets on the phone, so no customer service. a big fat fail! More wasted time I'll never... Read more

Was this review helpful? 0 0

  • Dec 31, 2013
  • Syracuse, New York
  • Broken Instyler
  • 25

I purchased the instyler and when I went to use it I took it out of the box read the instructions plugged it in and tried to turn it on but it wouldn't turn on! Totally disappointed!!! I thought I would give it a chance because I saw it work good with other people. Not worth anybody's money what so ever. I also read on this website they don't last for more than a year. Really disappointed with... Read more

Was this review helpful? 0 0

  • Dec 01, 2013
  • Montreal, Quebec
  • Instyler
  • 40

I try to cancel my order more than 5 times. I sent 2 emails, made 4 calls. I was told the order was not in the system, the next call they offer me $50 discount if i do not cancel, when i insisted they told me the order was cancel but refuse to give a number and would no send an email to confirm the cancellation. the next day my account was billed, when I called they told me that the order was... Read more

Was this review helpful? 3 0

  • Nov 19, 2013
  • Mumbai, Maharashtra
  • Instyler
  • 44

c/203, mari gold1 , kanakia nagar, baverly park, near cine max nr. mira road(east) thane. rajani sharma 9167416729, i want new instyler or give the service, i am very disappointed, all consumer service no. are wrong. or not given demo for product so please give me the suggestion of the instylar of the produact and instylar oroduacr there using only 14 days and i was shocked so please... Read more

Was this review helpful? 1 0

  • Oct 24, 2013
  • In Styler Rotating Device
  • 3
  • 78

I originally bought 1 online and after about 2 months it just stopped working. I bought 2 more online and they stoped working after 3 months. My daughter really wanted one so I thought maybe it would be different buying one at Target and it stopped working after 5 months. I tried to contact the company but got no where. I still have all of the broken ones. I have other electric hair stylers and... Read more

Was this review helpful? 3 1

  • Oct 16, 2013
  • Instyler Rotating Iron
  • 4
  • 147

My Husband bought the Instyler for my birthday June 22nd, I don't use it every day, however I was using it last wk and got burnt, I called customer service the 1800, a very rude unprofessional man answered the phone, I explained to him what happened to me, he said well is nothing he can't do, he ask if I had the receipt, I told him no, because this was a gift from my husband, I have the... Read more

Was this review helpful? 7 2

  • Sep 19, 2013
  • Instyler
  • 91

I like the InStyler but it is cheaply made and too expensive in comparison to poor quality. I have purchased 2 in 18 months. I tried to reach customer service for replacement . One Instyler had the top pop off and the other the barrel stopped turning. Save your money. Don't buy. This seems to be a common problem that they are not fixing. I think Conair just came out with a similar item dor... Read more

Was this review helpful? 6 2

  • Aug 17, 2013
  • Instyler
  • 81

I got the instyler 2 years ago for Christmas and loved it but last week I turned it on and went to use it and the barrel no longer spins. When I turn it on it heats up and then when I close it together the light goes out. And guess what the warranty expired. What a waste of money!!! If they truly believe this is such a great product then they should stand by it with a life time warranty. I want a... Read more

Was this review helpful? 6 0
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