Hughes Network Systems Complaints and reviews

Hughes Network Systems reviews, Hughes Network Systems complaints, read Hughes Network Systems reviews, find Hughes Network Systems reviews, Hughes Network Systems scam reports
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  • 75 complaints
  • $14,191 claimed losses
  • $189 average
  • 5092 since Dec 23, 2007

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Hughes Network Systems
Main address: 11717 Exploration Lane 20876 Germantown MD
1-800-428-9570, ,
Hughes Network Systems reviews, Hughes Network Systems complaints, read Hughes Network Systems reviews, find Hughes Network Systems reviews, Hughes Network Systems scam reports
  • 75 complaints
  • $14,191 claimed losses
  • $189 average
Had an experience with Hughes Network Systems?
Submit review ›
75 reviews found
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  • Mar 18
  • Account Cancellation
  • 7

I called to cancel my service in March. The lady (Taylor, I believe) told me I could suspend my account for 90 days then it would automatically cancel. Instead of cancelling, they reactivated my account in July and have charged me since then. I have not used their service at all during this time period. I just realized these charges this month. I called to have them refunded, but they say policy... Read more

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  • Feb 23
  • Bozeman, Montana
  • Internet Service
  • 7

THESE ARE BASIC PADDING THE BILL DECEPTIVE Practices by buisness,my bill was suppose to be 29.99 bundled with direct tv just contacted CEO's office and they finally addressed the issue i am about to confront hughesnet with and as many of the people on here also have had happen the other main issue i have is the initiated to auto pay with my visa card ;and when i contacted customer service guy... Read more

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  • Feb 21
  • Internet Acess
  • 9

I have had hughes net for 5 months. They don't have a page we can write on because I am sure they have too many complaints. so they disabled comments. I live in the sierra mountains. My internet options are limited to Volcano internet and Hughes net. Volcano cant help me anymore so all I have is hughes net. I asked them to hook me up and to have my bill date start from the first to the first.... Read more

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  • Feb 10
  • Gallipolis, Ohio
  • Internet Service
  • 12

I am writing you out of desperation for a decent internet connection. We live in the woods in Ohio facing north. We are within 1 mile of DHL internet service, but can't get it here. Other companies have tried to line up a satellite connection without success, so our only choice is Hughesnet. Our next-door neighbors on either side of us pay $30/month for UNLIMITED data internet service. We were... Read more

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  • Jan 03
  • Newark, New Jersey
  • Bank Account
  • 9

Hughs net debuted my bank account with out my permission. I took there ability to debt my account when i canceled there services an they still kept my card number on file and charged my account with out my permission. I called them to resolve the issue but they wouldn't refund the money they took. In November i called them because their service wasn't working and tried to fix the problem, I gave... Read more

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  • Dec 31, 2013
  • Internet Service
  • 9

Just another company that tacks on fee after fee. Not to mention the fact that they bind you in a 2 year agreement which I was told was only a one year agreement considering I was moving out in less than a year. I was reassured it was a 1 year agreement and when I decided to cancel I was charged $250 for early cancelation. No supervisor was able to work out any sort of a deal with me... Read more

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  • Dec 28, 2013
  • Kyles Ford, Tennessee
  • Unauthorized Charges
  • 7

Hughesnet took a double payment from my on file debit card, when only one payment was due. To make matters worse, 2 weeks later they then took an advance payment. What did they do about it when I complained, NOTHING. The last unauthorized payment came after I filed a complaint with the better business bureau. My friend had a bad experience with them over online payments and started mailing in his... Read more

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  • Dec 07, 2013
  • Vernon, Florida
  • Payment Cancellation
  • 9

I am trying to cancel the payment made from my checking account, and pay using my prepaid card. My husband is OTR truck driver and is the main bread winner. He usually sends the money to me, but to avoid the additional fees, he placed the money on the prepaid card. Because we usually by checking account, I made the payment with the expectation that the money would be in the account. Once I... Read more

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  • Nov 15, 2013
  • Internet Service
  • 6

I reside in a very rural area with my fiance, and since we attend college, internet is a necessity. When I ordered the service, the Rep told me that the installation fee would only be $250.00. Today I received notification that they had tried to take $361.00 from my bank account when I had CLEARLY ESTABLISHED that it was to be mailed to us! Not to mention it's a hundred dollars more expensive... Read more

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  • Sep 21, 2013
  • Hayesville, North Carolina
  • Hughesnet Gen 4 Satellite Internet Service
  • 11

I am 1 yr into a 2 yr contract. Hughesnet has not maintained quality or continuity of service. They discontinued the plan I signed up for because they could not provide the promised speed and the lower speed service forced upon me is marginally functional on the occasions it works at all. It takes at least two hours on the phone to get service and then you have to wait 4 business days for a... Read more

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