HSBC Mortgage Services Complaints and reviews

HSBC Mortgage Services reviews, HSBC Mortgage Services complaints, read HSBC Mortgage Services reviews, find HSBC Mortgage Services reviews, HSBC Mortgage Services scam reports
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  • 44 complaints
  • $224,384 claimed losses
  • $5,100 average
  • 2905 since Feb 23, 2008

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HSBC Mortgage Services
Main address: P.O. Box 3425 14240-9733 Buffalo NY
(800) 333-7023, ,
HSBC Mortgage Services reviews, HSBC Mortgage Services complaints, read HSBC Mortgage Services reviews, find HSBC Mortgage Services reviews, HSBC Mortgage Services scam reports
  • 44 complaints
  • $224,384 claimed losses
  • $5,100 average
Had an experience with HSBC Mortgage Services?
Submit review ›
44 reviews found
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  • Dec 30, 2013
  • Memphis, Indiana
  • Mortgage Servicing
  • 9

My husband and I purchased our current home from my Mother in July of 2007. My Mother has a long, long history of being financially irresponsible, so when she was on the *** of losing her home while my father was dying, we agreed to buy it from her, move in, and help take care of my father. With one agreement, that the home was only in my name and my husband's name. We did not want her on any... Read more

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  • Dec 19, 2013
  • Hsbc Mortgage
  • 1
  • 11

AFTER PHONE CALL AFTER CALL NO RESULTS HALF THE EMPLOYEES CANT SPEAK PLAIN TRYED TO REFI WE CANT DO THAT ALSO BAD CREDIT REPORT FROM THEM THEY ARE RIPPING YOU AND ME OFF THE WORST PEOPLE TO CALL OR DEAL WITH MIGHT A WELL TALK TO A DOG IT LEAST IT WILL LISTEN AND WILL MAKE MORE SENCE THAN THESE RETARDS GOOD LUCK AND IF YOU WAS SMART GET YOUR MONEY IN ORDER AND FIND SOMEONE ELSE TO HELP YOU HSBS... Read more

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  • Dec 02, 2013
  • Fresno, California
  • Mortgage
  • 23

I am writing this letter to you hoping that you will be able to help me or refer me to someone who can. I am a homeowner who has been misled, lied to, and greatly taken advantage of by a lender, HSBC Mortgage Company. I have recently confirmed through an attorney that the actions that HSBC have taken against me are illegal. Unfortunately, what I do not have are the financial resources to fight... Read more

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  • Nov 19, 2013
  • Montgomery, Alabama
  • Loan Modification
  • 3
  • 39

I filed bankruptcy and afterwards got behind on my mortgage payments, which were not paid through the bankruptcy court. In an effort to become current, it was suggested by a third party I was referred to by my attorney to apply for a loan modification through HBSC. For several months I sent in documents over and over again, with each time them denying me saying I had not sent in all the... Read more

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  • Oct 15, 2013
  • Horrible Customer Service
  • 15

We have lived in our home for 15 years with a balloon due November 1st. My husband called in August to obtain information regarding a loan modification and was told that the forms were online. There are no forms and the only information online are phone numbers to call customer service (where we called the first time) and an address to write a letter. After numerous attempts for the last 2... Read more

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  • Aug 31, 2013
  • Mortgate Company
  • 26

I acquired a mortgage loan through a lending company (can't remember the name of that company) in 2004. I quickly realized that my original loan was sold to HSBC. Since 2005 I have been dealing with HSBC and I have realized that the company and/or its employees are involved in absolute shameless and shady business practice. The HSBC has been charging me a PMI unfairly for 9 years. My original... Read more

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  • Jun 17, 2013
  • Troy, Michigan
  • Mortgage Services
  • 30

We refinanced with a now defunct company. It was sold to HSBC Mortgage Services. They are THE worst! Payments made over the phone cost $15.00 and then they would claim it wasn't paid! We have tried to refinance our mortgage with them several times since 2009; they say they don't have to and they mean it. We paid a home "rescue" company $2,400. to try to modify our mortgage; they closed up... Read more

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  • Apr 10, 2013
  • Poulsbo, Washington
  • 43

This started in Feb. with an electronic payment for my mortgage. It never showed up at HSBC and I started getting calls from their Customer Service. I thought it was cleared up in March when they sent a check back for the full amount. I sent two payments in April through my bill payer. Again, the funds "were not received." I've been working with their Research Dept. to find the money, my... Read more

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  • Mar 16, 2013
  • Indianapolis, Indiana
  • 45

send payments on time they dont post payments on time. there excuse is they fired 30,000 employee;s to boast corporate earnings. then they charge you late fees and post late payments to credit bureaus. they refuse to refinance they say they would make more money if you just walk away from the loan and us goverment will back loan. this is a u.k. company so how they forget world war 1 and world war... Read more

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  • Mar 13, 2013
  • 49

I've struggled over the last 2 1/2 years to get my mortgage current. Through some luck and a interest rate reduction, I finally have my head above water - I've accrued late fees, and figured now that at least I'm current, I can make a payment on their website, and avoid the $20 fee to pay over the phone. Well, no such luck with HSBC - I tried making payments through my bill pay service with my... Read more

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