Home Zone Furniture Complaints and reviews

Home Zone Furniture reviews, Home Zone Furniture complaints, read Home Zone Furniture reviews, find Home Zone Furniture reviews, Home Zone Furniture scam reports
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  • 35 complaints
  • $18,706 claimed losses
  • $534 average
  • 3773 since Jan 10, 2010

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Home Zone Furniture
Main address: 6250 Eastex Fwy 77708-4323 Beaumont TX
(409) 898-1500, , Bree@hzoffices.com
Home Zone Furniture reviews, Home Zone Furniture complaints, read Home Zone Furniture reviews, find Home Zone Furniture reviews, Home Zone Furniture scam reports
  • 35 complaints
  • $18,706 claimed losses
  • $534 average
Had an experience with Home Zone Furniture?
Submit review ›
35 reviews found
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  • 1 day ago
  • Beaumont, Texas
  • 1

Purchased a bed, paid cash, and delivery day came and went and the salesman called and said the warehouse delivered the wrong pieces. We needed to wait another week. Next delivery comes and goes, same exact thing. We finally get the item in, the delivery guys treat up my yard baking the truck up, and the bed is so rickety, there was no way I could sleep on it without it collapsing. We videoed how... Read more

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  • Apr 10
  • Waco, Texas
  • Bedroom Suit
  • 3

We put a bedroom suit and living room on lay away we went to pay it off a month later and they sold the living room. Ok no big deal now, we have over paid and they were supposed to deliver our furniture! On delivery day they call never show up! Then get the store manager on the phone and he said up to 90 days for delivery. We have now given the company $1,500 and no furniture at ALL! This company... Read more

Was this review helpful? 0 0

  • Apr 09
  • China, Texas
  • Living Room Furniture
  • 10

We bought about $2700 worth of furniture for living room, coffee table was damaged they said they would order us a new one two weeks later table came in with a warped top, manager said he would take care of it seven weeks later they said they would be out on a Tuesday, never showed up never called us, called them with the complaint and they did not care he didn't have us listed as a delivery,... Read more

Was this review helpful? 0 0

  • Feb 25
  • Bossier City, Louisiana
  • Replacement Chairs
  • 10

I bought the Central Park dining room set a little over 2 weeks ago. 2 of the chairs were broken. One had a bottom piece cracked and the other wouldn't hold the screws in, they just fell right out. We called and they said they had chairs we could come swap out for our broken ones. We got the darker brown set and what they actually had were the lighter ones. They wanted to give us those and said... Read more

Was this review helpful? 0 0

  • Feb 17
  • Brinkley, Arkansas
  • Three Peace Leather Den Set
  • 15

I bought three peace leather den set. And five months later the arm and back pillows started to fade. I paid $2500.00 for the set. Iwent to the store and spoke to the store manager and was told that it would be a $65.00 fee to come out and a look. A long story short I sent a picture of the couhand paurch and was told that I had chemicals on my hand. I guess I had chemicals on my back also. Would... Read more

Was this review helpful? 0 0

  • Feb 11
  • Beaumont, Texas
  • Table Damage
  • 16

In 2012 I purchased a dining room set and the table leg split I contacted the store and spoke with Steve the salesman and Ike the store manager who both were as helpful as a hernia. I was told that they would replace the leg;however that never happened. I am still very disappointed and will never shop there or allow my family, friends, co-workers, and even enemies to shop I regret the purchase... Read more

Was this review helpful? 0 0

  • Dec 26, 2013
  • Shreveport, Louisiana
  • Furniture Quality
  • 38

I purchased over $4000.00 worth of worthless furniture. The mattresses are already sinking in the middle. The chairs to my dinette set are already broken on the sides. I purchased this furniture in 2010. I barely sit at the table because it is in my dining which I very seldom go in. What was embarrassing is when I had company and parts of the chairs started to fall apart. I will never go there... Read more

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  • Nov 18, 2013
  • 2
  • 75

I was in my local homezone, in Abilene, just to simply buy a metal bedframe. When I approached a salesman, trey, at the counter I proceeded to ask him if they had one in Stock he said just one moment I'll be right with you. After waiting a few minutes I approached him again. He told me he would have to check because he didn't know what name they were under so I waited and waited and finally I... Read more

Was this review helpful? 3 4

  • Nov 17, 2013
  • Sofa
  • 2
  • 95

About a year and a half ago, I bought a "leather" reclining sofa with the additional warranty. Shortly after getting the sofa in home, the reclining mechanism quit working. Turns out a bolt came loose. I fixed this myself without contacting the store for help. Within a very short time I noticed the finish coming off of the seating surfaces. Over time this has been getting worse. My wife... Read more

Was this review helpful? 2 4

  • Sep 27, 2013
  • Beaumont, Texas
  • Living Room
  • 94

After my experience with the Home Zone in Beaumont, Texas I will not be shopping there ever again. After choosing a living room set and paying the down payment we were promised to receive our furniture the week after. We ended up unknowingly paying for a piece of furniture that we had substituted. We also paid the 100 dollar fee for the furniture to be delivered. Not only did it take a month to... Read more

Was this review helpful? 0 1
 
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