Holiday Systems InternationalComplaints and Reviews

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What Their Customers Are Saying
All testimonials are provided and verified by Holiday Systems International. Verified testimonials on Pissed Consumer is a paid feature of the platform.

I can't say enough about their staff. They patiently answered all my questions, assisted me with all my travel plans, did OUTSTANDING job overall. The staff are always helpful, professional and an asset to the company. Keep up the GREAT work!!! Amanda, Roseville, CA Read more

First of all, I want to thank HSI for the expert tutelage in finding the perfect hotels to accommodate me during a trying time. Although the notice was short, each agent listened carefully to my unique situation. I appreciate that. The patience and professionalism demonstrated is unmatched. They’re personable, they don't give up and they made it possible for me to enjoy an excellent, last... Read more

It was a great experience. It is great working with HSI. Their costs are less, their service is great and their people work to get us what we want. - William & Sherlene, Chandler, AZ Read more

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Holiday Systems International 's reply to:

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned to read of your experience with your third-party purchase and we encourage you to please contact us directly so we can help you with those concerns. Please understand, the marketing entity that enrolled you into the HSI program is a separate entity from HSI and HSI has no... Read more

Was this review helpful? 2 0

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I can't say enough about their staff. They patiently answered all my questions, assisted me with all my travel plans, did OUTSTANDING job overall. The staff are always helpful, professional and an asset to the company. Keep up the GREAT work!!! Amanda, Roseville, CA Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

First of all, I want to thank HSI for the expert tutelage in finding the perfect hotels to accommodate me during a trying time. Although the notice was short, each agent listened carefully to my unique situation. I appreciate that. The patience and professionalism demonstrated is unmatched. They’re personable, they don't give up and they made it possible for me to enjoy an excellent, last... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

It was a great experience. It is great working with HSI. Their costs are less, their service is great and their people work to get us what we want. - William & Sherlene, Chandler, AZ Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

My husband and I have been members for several years and every time we have called or needed assistance the HSI Staff has provided excellent service. They truly understand what excellent customer service is and how to provide it time after time! Keep up the fantastic work! - Zackery, Missouri City, TX Read more

Holiday Systems International 's reply to:

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned when we get a complaint from one of our Resorts, NOT our member, regarding a guest issue. In this case, the basis of the Resort’s complaint concerned: 1. Threatened physical harm to their security guard, who you allegedly pursued in an aggressive manner through the parking area. ... Read more

Was this review helpful? 3 1

A number of years back I did have a complaint about HSI but they got right on it and resolved it. An officer (Neil) called me and stayed in contact over the next year to be certain that we were taken care of. We have booked many events with them and though they may not have the inventory of an RCI or an Interval International they work hard to fill what you ask for given a reasonable amount of... Read more

Was this review helpful? 0 3

First of all I would say that my experience with HSI has been excellent. I only used it a few times but each time I needed it the services i was given was excellent. Keep up the good work HSI...I'll keep using you as long as you keep saving me money... In-fact your product and services are so good that is my reason for purchasing the Buena Vista Time Share in Puerto Vallarta Mexico. I'm... Read more

Was this review helpful? 2 1

Holiday Systems International 's reply to:

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned to read of your experience with your third-party purchase. Please understand, the marketing entity that enrolled you into the HSI program is a separate entity from HSI and HSI has no employees working at any sales locations. All marketing entities operate under specific... Read more

Was this review helpful? 0 1

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

My travel agent went the extra mile, she was very patient, thorough and organized in arranging my daughter's honeymoon and our ski trip. She went the extra mile, will use this company again! Kay, Katy, TX Read more

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