Holiday Systems International Complaints and Reviews

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Holiday Systems International
Main address: 7690 W. Cheyenne Ave. Suite #200 89129 Las Vegas NV
800-353-0774
702-254-3100
, , service@holidaysystems.com
  • 32 complaints
  • $12.9K claimed losses
  • $403 average
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  • Mar 22
  • Travel
  • Holiday Club
  • 25

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned when we get a complaint from one of our Resorts, NOT our member, regarding a guest issue. In this case, the basis of the Resort’s complaint concerned: 1. Threatened physical harm to their security guard, who you allegedly pursued in an aggressive manner through the parking area. ... Read more

Was this review helpful? 1 0

  • Feb 24
  • Hotels and Resorts
  • Timeshare
  • 31

A number of years back I did have a complaint about HSI but they got right on it and resolved it. An officer (Neil) called me and stayed in contact over the next year to be certain that we were taken care of. We have booked many events with them and though they may not have the inventory of an RCI or an Interval International they work hard to fill what you ask for given a reasonable amount of... Read more

Was this review helpful? 0 2

  • Dec 04, 2013
  • Travel Agencies
  • Hendersonville, North Carolina
  • Not Complaining
  • 30

First of all I would say that my experience with HSI has been excellent. I only used it a few times but each time I needed it the services i was given was excellent. Keep up the good work HSI...I'll keep using you as long as you keep saving me money... In-fact your product and services are so good that is my reason for purchasing the Buena Vista Time Share in Puerto Vallarta Mexico. I'm... Read more

Was this review helpful? 1 1

  • Dec 04, 2013
  • Tourism
  • Travel
  • 6

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned to read of your experience with your third-party purchase. Please understand, the marketing entity that enrolled you into the HSI program is a separate entity from HSI and HSI has no employees working at any sales locations. All marketing entities operate under specific... Read more

Was this review helpful? 0 0

  • Feb 02, 2013
  • Advertisements and Cons
  • Cash Exchange
  • 161

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned to read of your dissatisfaction and we encourage all of our members to please contact us directly so we can satisfy any concerns. Our records indicate that we did receive your paperwork in August. As you correctly state, the Cash Exchange program is an extremely popular program... Read more

Was this review helpful? 1 0

  • Jul 31, 2012
  • Tourism
  • Seattle, Washington
  • Travel
  • 47

This company is run by a president that yells and curses at his employees, is so disfunctional that he has bullet proof glass in his office for fear that either a former employee or customer will come after him. Worst place in the world to work and this whole company is a scam...you can find much better deals on the internet and not have to deal with this nut job! Weekly evening management... Read more

Was this review helpful? 1 3

  • Mar 28, 2012
  • Travel Agencies
  • Timeshare
  • 434

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned to read of your dissatisfaction and we encourage you to please contact us directly so we can satisfy your concerns. However it is simply not possible to beat HSI rates on hotels. Occasionally, a customer will believe they have found a better price, but in reality the price they... Read more

Was this review helpful? 7 0

  • Feb 08, 2012
  • Travel Agencies
  • Omaha, Nebraska
  • 432

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned to read of your dissatisfaction and we encourage you to please contact us directly so we can satisfy your concerns. Meanwhile, it is simply not possible to beat HSI cruise pricing. Occasionally, a customer will believe they have found a better price, but in reality the price they... Read more

Was this review helpful? 6 30

  • Jan 10, 2012
  • Hotels and Resorts
  • Denver, Colorado
  • 2
  • 393

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very pleased to learn of your satisfaction with your HSI benefits, combined with the value and savings that you are enjoying. It is simply not possible to beat HSI rates on resort weeks, hotels, cruises, tour packages, sports travel packages, and more. Occasionally, a customer will believe... Read more

Was this review helpful? 9 1

  • Sep 09, 2011
  • Travel
  • Washington, District Of Columbia
  • 288

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very sorry to hear of your experience with your third-party sales presentation and we encourage you to please contact us directly so we can help you with those concerns. Please understand, the marketing entity that presented you the HSI program is a separate entity from HSI and HSI has no... Read more

Was this review helpful? 6 0
 
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