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Entering the store - I went to the jewelry isle to find crimp beads and I picked some items off of racks; As I was looking at other things in the store, I remembered that in my purse was a plastic bag of tools, crimpers and wire used to hang my carvings in a show last weekend. I removed a couple of packages from my bag to compare the others with and realized that I had picked up more of the same size, so I returned the ones that I had picked up to the jewelry isle and picked up some key rings instead, I then proceeded to the check out counter with my purchases and told the young man that I was putting my things back in my purse, paid for my purchases and started to leave the store when the manager and security accused me of stealing and took me to the office.

We watched the videos and they showed me taking the items from the shelf, it showed me returning to the shelf that is all - it never showed me concealing anything, never any intent to steal anything - I tried to tell him that the items that he took from my purse was mine - paid for at a store in Austin, told him that I had receipts, but not with me as I was just passing through town to another showing of my art works. I offered to provided them if he would only let me go get them. But instead he never ever offered any proof of his accusations, never asked the sales clerk if he could back my story, but rather had the officers write up a citation to appear in court and would not let me leave the room without signing a paper stating that if I ever enter another Hobby Lobby I will be charged with trespassing! I did provide the receipts to the judge and she dismissed the case, but the manager stole my belongings; literally "kidnapped" me into signing the paper (that is what the Judge called it)-and embarrassed, frightened me and harassed me as I have never been treated before.

What can a person do to regain their self-pride after something like this. I teach crafts, create woodcarvings and show my art work all over Texas and New Mexico - I have spent a lot of time and money with this chain of stores - and now to be banned from all of them without probable cause.

Monetary Loss: $17.

Location: Alamogordo, New Mexico

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Guest

First of all you need to get your facts straight. I live here in Alamogordo, NM and there is not a Hobby Lobby Store in this town.

There is one in Las Cruces, its the closest one. And no we don't have any hobby stores similar to this type.

So if you don't even know where you were why should I believe anything you posted. I have frequented the Hobby Lobby in Las Cruses for years and have never had anything remotely go amiss.

Guest
reply icon Replying to comment of Guest-1106641

This was the Las Cruses store...I am from Alamogordo, so it posted as such because of my address. You obviously have no compassion.

Guest

The lady doth protests too much, methinks.

Guest

Oh hon, I'm so sorry for what you went through as I experienced similar humiliation and fright in a DFW Hobby Lobby. I feel so violated like someone robbed me!

I'm a 54 year old grandmother with a completely clean record. I make jewelry and I am in this store a couple of times a week & have spent thousands. On this day I was exhausted from getting ready for my grandaughter's birthday party. Of went in to pick up some frames & jewelry items.

I couldn't find exactly what I needed but knew of 3 different areas in the store out might be. I wandered about for a long time assuring I didn't miss what I was looking for. I was there so long & so tired I forgot all I had in my cart. When I was checking out some packages of beads were blocked by the large frames in the cart and I accidentally didn't pay for them.

At this store the manager or one of his cronies stands & watches the cash registers like hawks, which I can understand a there is a lot of shoplifting & out costs stores a lot of money, but in my case, that manager knew me, knew I was in there all the time, instead of pointing out I failed to get some small items checked out ( apparently he could see them in my cart from the angle he was at but I couldn't) he watched & waited until I left the store & then came our after me & do began my nightmare. It wasn't like i slipped them in the bag with the things I had paid for or his them in my purse. They were just there under the frames in my cart. Had I gotten a few more steps to my car & seen them when unloading into the trunk, I would have come right back in & paid for them.

After treating me like a criminal in front of everyone in a town I have lived in since 1990 so of course I was seen by people who knew me & my family, here come 3 police officers! At this point I'm shaking in feat, seeing my entire career & a life time living a law abiding life go up in smoke along with my reputation. I will thank God every day for the officers who showed up. 5pm minutes into the interrogation they has figured out I had simply made an honest mistake.

The manager wasnt having any of it. He was insisting on pressing charges & I was having a nervous breakdown right there in front of everyone! I could tell the officers we're very put put with this manager & its possible he has wasted their time & scared descent people before. The officers has to talk to this evil man who was obviously on some type of poorer trip for a VERY long time before he agreed to drop the shoplifting charges as lonnnnng as the officers wrote me up a trespass warrant doso I can never go to that store again.

He even came over himself, told me that was what he was doing & kept blaming it on corporate policy but his eyes were so cold & dead I knew it was mostly him. I'm sure there is such a policy but really?! This "Christian" store encouraged their managers not to to use a little common sense & compassion?! I was no stranger!

To the officers who stuck up for me, I was a stranger but they could tell what was happening to me was so wrong. I feel as if my soul was raped that day. I'm now having nightmares & am afraid to leave the house because I am fearful now of how quickly an innocent persons life can be ruined! I'm going to do something that manager did not do for me, i'm going to believe him when he said corporate policy have him no choice.

I will never go in another Hobby Lobby in my life! How could I ever spend another dime with a company who encourages it's managers to willfully cause such pain, to be so inflexible that the pleas of police barely swayed him. My family & friend will also no longer be doing business with this company as they feel if this could happen to their beloved Gi Gi, what about them? I pray I recover from this some day.

There was nothing Christ like with how that Manager handled thee situation or with the company who trained him. Thank God for out city's finest coming to my rescue. I hope Trish 2 u that you can recover soon. I know there must be many of us out there.

I wish something could be done to stop the hateful culture those corporation is promoting under the guise of my Father. Shame on them!

Guest

I'd sue the snot out of them.

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