Hobby Lobby - Being followed around as if i was going to steal, manager and employees were rude.
My little sister and I decided to go shopping at Hobby Lobby for a project we were doing. Hobby Lobby seemed to be a good option for us since they have a wide variety of stuff.
The whole time we were being monitored, watched, and followed around. I understand that my generation isn't the best, but i've worked in retail and grocery for 3 years, i always know that customer service always comes first. No one came up to us and asked is we needed help. and the lady at the register gave us an attitude.
The manager "vicky" was very rude to us, gave us dirty looks and kept monitoring us. I have never stolen anything in my life and it was really insulting to me.
They should learn helpful tips when it comes to shoplifters and its to provide great customer service so they second guess stealing an item, i've learned this from retail. I'm sticking to michaels for now on.
Monetary Loss: $20.
Location: Dekalb, Illinois
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I went to Hobby Lobby today, and I felt like I was being monitored most of my time shopping there too & I have also never stolen anything in my life.
Granted, it still doesn't make it right, but perhaps you or your sister looked like someone they had seen steel before. Again, it doesn't make what they did right, I'm just trying to find a reason for why they would do something like that.