Hertz Complaints and reviews

Hertz reviews, Hertz complaints, read Hertz reviews, find Hertz reviews, Hertz scam reports
Incorrect company
description?
Suggest changes
Industry: Rentals
Hertz social reviews and reports. Join community by posting your own comments or complaints.
  • 236 complaints
  • $61,605 claimed losses
  • $261 average
  • 8977 since Nov 18, 2007
Had an experience with Hertz?  Submit review ›
Hertz
Main address:
, , rent@hertz.ua
Hertz reviews, Hertz complaints, read Hertz reviews, find Hertz reviews, Hertz scam reports
  • 236 complaints
  • $61,605 claimed losses
  • $261 average
Had an experience with Hertz?
Submit review ›
236 reviews found
Show first:

  • Apr 09
  • Las Vegas, Nevada
  • Employee Fraud
  • 10

On December 8, 2103, I reserved a rental car online through Hertz. It was a Sunday, so I had no choice but to drive to McCarren Airport, a 40 minute round trip from my home, to pick up the car. When I arrived, everything seemed fine. The contract amount looked about right (because part was prepaid and part was due on return), and I was never shown any contract details before I was asked to sign... Read more

Was this review helpful? 1 0

  • Apr 06
  • Boston, Massachusetts
  • Unused Gasoline Money Refund
  • 3

We rented a car from Hertz by Las Vegas airport. At the time of rental, the sales rep tries to sell everything possible to add into the rental, which we declined. Then she says, if we would like to get the full tank prepaid for $60?I was hesitant and questioned what about if we do not use the full tank, what happens then? The rep said that "you wouldn't lose anything by taking this deal. If you... Read more

Was this review helpful? 0 0

  • Mar 30
  • Rental Overcharging
  • 8

I am (was - I canceled membership) a Hertz Gold member. I rented a car in Israel for a $40/day rate. I was made to carry insurance - even after showing them my credit card rental car coverage. I did return the car with the tank half full - which they charged me over $100 for. So - for a half a day - I was charge $269 for the rental. I picked up the car at 9 am and returned it at 9 pm the same... Read more

Was this review helpful? 0 0

  • Mar 25
  • Miami, Florida
  • Poor Customer Service
  • 9

Needed a car for 2 days. My wife made reservations and was given a quote. We went to pick it up and they told her a different amount. We showed them the online reservation quote and after a while they removed an "airport fee" which is good because they were not an airport location. I told them I would be the driver then they said I was one that had to pay then. Then they they said they had to run... Read more

Was this review helpful? 0 0

  • Mar 17
  • Bum Transmission
  • 8

My car had a *** transmission, so I couldn't really use it for anything aside from getting back and forth to work for a month. I had a rental car for St. Patty's day weekend, and decided to extend the rental so that I could also use it to drive to a car dealership that was an hour away from where I lived (had a great deal on a used car). I tried to return the rental car at the Hertz location... Read more

Was this review helpful? 0 0

  • Mar 10
  • Charlotte, North Carolina
  • Bogus Traffic Fines
  • 11

I rented from hertz in Italy in Sept 2013. About 3 months later I started getting traffic fine charges from their 3rd party handler. when I finally got the documentation it stated it was for fines dated in March of the same year. 6 Months BEFORE I was in the country. Hertz refuses to help saying they are legitimate. It appears that they just used my rental contract in Sept to ATTACH what I... Read more

Was this review helpful? 0 0

  • Mar 10
  • Itasca, Illinois
  • Management
  • 1
  • 10

I am posting again and will continue to post asking you not to support the Hertz location in St. Louis. The City Manager has questionable character in his treatment of some employees and the executives apparently support his approach. I have posted previously and I will continue to post as I feel very strongly about this management and location. Please do not support this location as in doing... Read more

Was this review helpful? 0 1

  • Mar 07
  • Itasca, Illinois
  • City Manager
  • 2
  • 12

Please don't rent from the Hertz location in St. Louis. The City Manager has questionable character and the corporate officers apparently don't care. His treatment of certain employees is unacceptable and I am asking that you not give this business your hard earned money. Please support one of the other rental agencies like Enterprise. I am posting everywhere I can find asking people not to... Read more

Was this review helpful? 0 1

  • Mar 05
  • West Seneca, New York
  • Mid Size Suv
  • 5

I rented a mid size SUV from Hertz in Buffalo. I forgot my GPS and at check in said that I would like to rent one for my rental. The buffalo location does not have GPS rentals BUT for a mere $75.00 PER DAY EXTRA I could change my car type and have a built in one! REALLY??? I go to Buffalo every month on business. Alamo, budget and Enterprise not only have them they OFFER them when you are... Read more

Was this review helpful? 0 0

  • Mar 02
  • Los Angeles, California
  • Rental Reservation
  • 2
  • 15

I recently called Hertz relating my rental, I help my dad get a car since he doesn't know how to use the site, When I got him the reservation I was given the option to put down the name of the driver and I put my dads name because I am not the driver, plus my dad is the one with the credit card and the AAA discount, instead my name is on it and now we are stuck and now one will help us. When I... Read more

Was this review helpful? 0 1
 
×
You are reading about Hertz.
Filing a new complaint about
×