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Hearthware Home Products - customer service is a joke

Company Hearthware Home Products
Product / Service New Wave Pot
Location Kansas City, Kansas
Category Appliances and Electronics
Views 33
Monetary Loss
$229
 

You can not get there from here........no delivery of product...according to Fed X, not even shipped, just a
label made, but never shipped.......no way in in get a live person in customer service to talk to you about this matter....have sent two e mails, again no response...and obviously there are hundreds of folks like me
in so that you need a pissed consumer sight.........WOW, what action is needed to get someone to answere a phone returned call or an e mail answer.....what action should I take next? Pissed consumer I have the order number, the tracking number, the confirmation number, but no answers.....order no is 78058,
confirmation is Kovich66102. LOOKING FOR HELP sgny 2d76f75

 
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Aug 15, 2012 
I would file a credit card disoute. If you have made attempts to contact them and have the proof, your credit card will back you and refund your money. I just emailed regarding my backorder and If they don't respond I will file a dispute with my credit card. :)
Reply to maryjane

Aug 15, 2012 
THIS HAPPENED TO ME TOO. I FILED A DISPUTE WITH MY CREDIT CARD COMPANY WHEN MY REFUND DID NOT COME THROUGH AND WILL LET THEM HANDLE THESE AS%HOLES.
Reply to BRE
 

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