Hearthware Home Products Complaints and reviews

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  • 127 complaints
  • $14,296 claimed losses
  • $113 average
  • 12568 since May 07, 2008

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Hearthware Home Products
Main address: 880 Lakeside Dr 60031-4001 Gurnee IL
(847)775-8123, (847)775-8131,
Hearthware Home Products reviews, Hearthware Home Products complaints, read Hearthware Home Products reviews, find Hearthware Home Products reviews, Hearthware Home Products scam reports
  • 127 complaints
  • $14,296 claimed losses
  • $113 average
Had an experience with Hearthware Home Products?
Submit review ›
127 reviews found
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  • Apr 09
  • Nuwave Oven
  • 3

These NuWave Infrared Convention Ovens are advertised on TV, but when parts break, are very hard to replace at little cost. Small part that we need (Model #20201) seems tobe very expensive, since they want you to buy the whole heating assembly which is over $50.00 and about half the price of a new unit. We love cooking on this unit but need a new plastic fan propeller (which is small) to cool... Read more

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  • Dec 21, 2013
  • Los Angeles, California
  • Nuwave Convection Oven
  • 9

After I placed the order for the oven, I thought about it and changed my mind. When I called the next day, I was told that it is too late to cancel and I have 90 days to return it. I received the oven and had not even opened it still wanting to return it, but now I am being told that they only refund the price of the product and not the shipping (not even return shipping). That is over $100! It's... Read more

Was this review helpful? 1 0

  • Dec 19, 2013
  • Hearthware Precision Cooktop
  • 8

I stupidly called this company to purchase a "PIC 2 for 1" (Precision Cooktop) & got talked into all sorts of "free" extras, but when I was then told that the FIRST payment would be $189 - NOT $39, I started to say, "Nevermind - Cancel this order" but the woman HUNG UP ON ME!!! So, I called back & miraculously got the same woman who then claimed that as I HAD HUNG UP (not true - she did)... Read more

Was this review helpful? 1 0

  • Sep 25, 2013
  • Pic Cooktop
  • 3
  • 24

I ordered off of a tv commerical the 2 for 1 precision induction cooktops. I did it because the tv infomercial stated the cookware was free. When I ordered the cook top, i paid for 2 separate shipping and handling, and I added a grill, and paid for additional shipping and handling. Came up to just about $199. I get the items, about 2 weeks later in ONE box! Why pay separate shipping. Then... Read more

Was this review helpful? 1 0

  • Sep 07, 2013
  • Nuwave Pro Cook Top Induction
  • 23

Purchased induction cooker on live and by accident I did not give an extra 29.95 for shipping of free pots offered. I thought the 60.00 I had already included included the FREE offer as advertised on TV and on line. When my order came in there were no pots included. I called and was told since I did not except on orginal offer I would have to pay 69.95 for shipping of FREE pots. I offered to pay... Read more

Was this review helpful? 2 0

  • Aug 14, 2013
  • Birmingham, Alabama
  • Nuwave Nuwave Precision Induction Cooktop
  • 43

On 7/6/13 Ialong with my mother, Myra Mizzell ordered the special buy one get one free of the Nuwave PIC2 cooktop. Order # 5128239. My mother's unit worked but my unit s/n: Q1301-014-642A did not heat . All the lights came on with no error codes. I called the company but have not received a response. I tried to contact them my e-mail but could not get through on several web sites. What other... Read more

Was this review helpful? 1 0

  • Aug 07, 2013
  • East Irvine, California
  • Nuwave Pic2 Bogo Offer
  • 45

Ordered on 7/28/13 with the thoughts that I was getting same day shipping. It's now 8/7/13 and I still do not have my two nuwave pic2's. they have already charged my card a little over 90 dollars too. Too be exact 92.23 was charged to my visa and a second and third payment if 33.33 is scheduled to be taken out on 8/28/13 and also on 9/28/13. I should have checked out their reviews first. They... Read more

Was this review helpful? 2 0

  • Jul 24, 2013
  • Raleigh, North Carolina
  • Product Ordering
  • 1
  • 53

I TOO FELL FOR THE HYPE. I STARTED AN ORDER FOR THE PRODUCT. THE TELEPHONE ORDER TAKER KEPT TRYING TO INCREASE THE ORDER NO MATTER WHAT I ACCEPTED SOM BUT HE KEPT ON TIL I GOT HEADACHE AND BECAME TIRED OF HIM. I TOLD NO THE AN ORDER MORE THAN ONCE HE KEPT ON I TOLD HIM I DON'T WANT ANY OF IT. I DON'T WANT ANY OF THE ORDER. THEY SENT IT ANYWAY. NOW THEY WANT TO CHARGE ME $1O7.00 AND SHIPPING... Read more

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  • Jul 23, 2013
  • Savannah, Georgia
  • Nuwave Pro Infrared Oven
  • 27

I purchase 2 placement dome,I love the oven,but it could be built a lot better.i talk to customer service with the first dome,an was told I may have put it in to cool of water because I wash in after every use.ok the second dome customer service ask if I wash after every use I said no,customer service say I do not clean it after every use that why it crack..What the ***!! I will be looking to... Read more

Was this review helpful? 0 0

  • Jul 19, 2013
  • Nuwave Induction Cooktop
  • 51

The unit worked for a few days now all I get is E1 and thats using the pan provided by Nuwave. I threw away the box and not sure Walmart will take it back I have the receipt. Not sure this is a great product I have a unit I bought from another company and have had it for a while no problems with it. This sucks I don't want to write a hundred words to put in this compliant. My compliant remains... Read more

Was this review helpful? 1 0
 
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