Havertys Furniture Complaints and reviews

Havertys Furniture reviews, Havertys Furniture complaints, read Havertys Furniture reviews, find Havertys Furniture reviews, Havertys Furniture scam reports
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  • 183 complaints
  • $97,934 claimed losses
  • $535 average
  • 36872 since Mar 10, 2008

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Havertys Furniture
Main address: 780 Johnson Ferry Road, NE Suite 800 30342 Atlanta Georgia
1-888-HAVERTY, ,
Havertys Furniture reviews, Havertys Furniture complaints, read Havertys Furniture reviews, find Havertys Furniture reviews, Havertys Furniture scam reports
  • 183 complaints
  • $97,934 claimed losses
  • $535 average
Had an experience with Havertys Furniture?
Submit review ›
183 reviews found
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  • Mar 04
  • St. Louis, Missouri
  • Tables
  • 1
  • 15

We purchased 3 new tables for our living room - (2 end tables and a coffee table). 2 tables were in the store and were sent home with us that day; the third we had to wait for it to come in. We were told that the third would be in the following week on Tuesday. My husband went to pick it up Thrusday and it was not there. At that time we were then told it would take an additional month for the... Read more

Was this review helpful? 1 1

  • Feb 01
  • Atlanta, Georgia
  • Delivery Guys
  • 28

Frustrated. We order 5,500.00 $ worth of furnitue. It finally gets to our house on Jan 30 th. They get it all in and the 2 delivery guys were nice but some *** drilled the holes in this expensive Head Board in the wrong place!! So they say we need another head board. Ok.. over night it from Atlanta then get it to us asap. I still have no bed and they cant deliver it until the Thursday the 6th... Read more

Was this review helpful? 1 0

  • Jan 17
  • Columbia, South Carolina
  • Leather Chair
  • 51

134 Wildeoak Trail Columbia, SC 29223 Jan. 17, 2014 Dear Sir/Madam, We purchased a leather chair/ottoman, 5 Feb. 22, 2008. The ottoman sku number is 0-2504-3985 and the chair sku number is 1-2503-3208. These items came from your warehouse. These items are in our office. For the first five years we did not sit in the chair or used the ottoman. We began sitting in the chair one year... Read more

Was this review helpful? 1 0

  • Jan 03
  • Washington, District Of Columbia
  • Bar Stools
  • 30

I purchased 2 bar stools @$250 a piece. The first week the ball berrings fell out. They replace it, two years later after very little use, the ball bearings fell out of the other chair. I called to schedule for repairs and was told they no longer sell that chair so they can't repair it. So I have a $250 chair that is of no use to me. They make faulty furniture. I even asked where I could get the... Read more

Was this review helpful? 3 0

  • Dec 08, 2013
  • Charlotte, North Carolina
  • Furniture
  • 63

I purchased 2 chairs 11/28 and told them I needed them by 12/15. Sales person named Scott Moore said they had them in stock and I would have 12/6. I paid for them at the window and was told again they would be delivered 12/6. On 12/4, Haverty's told me they couldn't get them to me until well after Christmas. The worst part is the store manager could care less. He was like too freaking bad. He... Read more

Was this review helpful? 2 0

  • Dec 08, 2013
  • Chairs
  • 57

Purchased 2 chairs - not cheap. The first time they were to deliver, they called to say they had truck problems and would need to reschedule; however, the sales person told me the driver's wife was hurt and had to be pulled - okay, let's reschedule. The 2nd time, they brought one good chair and one broken chair. They took the broken chair back and said they would replace it. The 3rd time, the... Read more

Was this review helpful? 1 0

  • Dec 05, 2013
  • Lewisville, Texas
  • Product Exchange
  • 2
  • 73

I used the mattress for one night resulted in a back ache. the store wont let me return or replace with out a 15% restocking charge. I have been a Haverty's customer for 25 years and for just $300 , they forgot the loyalty towards me. I was really surprised the store manager was so fool. I will never go back to that store for any reason. The best thing is I was able to buy the exact mattress from... Read more

Was this review helpful? 1 1

  • Dec 05, 2013
  • Dining Table
  • 1
  • 93
Havertys Furniture - Dining table leaf does not align!

We usually are out of town during Thanksgiving. This year, my husband needed cancer surgery, so we had Thanksgiving at home 6 days after lung surgery. I had my son help me put the leaf in the table since my husband was told not to lift anything over 10lbs for several weeks. Well, to our surprise, since we never had the need to use the leaf, none of the holes lined up so we had 2 gaping... Read more

Was this review helpful? 2 0

  • Dec 03, 2013
  • Port Charlotte, Florida
  • Couch
  • 131

BOUGHT A COUCH 5 MONTHS LATER ONE SIDE OF COUCH YOU WHERE SITTING IN A HOLE THAT FELT LIKE SITTING ON THE TOILET.CALLED QUOTE" CUSTOMER SERVICE " THEY SEND A TECH OUT TO SEE IF THERE IS A PROBLEM ,HE WAS PRETTY WIDE SO HE SAT OVER THE CRATER.TWO WEEKS LATER I CALLED THEM TO SEE THE RESULTS,TECH FOUND NOTHING WRONG.THEY ASKED IF I WANTED ANOTHER TECH TO COME OUT,YES I DO.SECOND TECH COMES OUT... Read more

Was this review helpful? 3 3

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  • Dec 03, 2013
  • Richmond, Virginia
  • Furniture
  • 2
  • 83
Havertys Furniture - Bed beams broke

My husband and I bought our bed about a year ago (Sutton Place King Sleigh Bed). I remember hearing, about a month into owning the bed, occasional slight cracking noises under the bed. I wish then that I had lifted the mattress and box springs off the bed and inspected the beams at that time. This morning, my husband rolled over to grab his glasses and we heard a crack and something fell to the... Read more

Was this review helpful? 1 1
 
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