Gutter Helmet Complaints and reviews

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  • 49 complaints
  • $58,170 claimed losses
  • $1,187 average
  • 11975 since Oct 19, 2008

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Gutter Helmet
Main address: 1121 Benfield Blvd # Q Millersville Maryland
, , http://www.gutterhelmet.com/quote.cfm
Gutter Helmet reviews, Gutter Helmet complaints, read Gutter Helmet reviews, find Gutter Helmet reviews, Gutter Helmet scam reports
  • 49 complaints
  • $58,170 claimed losses
  • $1,187 average
Had an experience with Gutter Helmet?
Submit review ›
49 reviews found
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  • 16 hours ago
  • Service
  • 4

I just purchased Gutter helmet. I live outside of Seattle and we have lots of pines so my gutters were a nightmare.i had 5 gutter cover company's come out some were over priced and the salespeople were aggressive.the salesman Tom from gutter helmet was a great guy knew what he was talking about no pressure Tom came out did his demo of product measured the gutters quoted us a price. 2 days later... Read more

Was this review helpful? 1 0

  • Mar 24
  • Gutter Protection System
  • 1
  • 10

Gutter Helmet is the worst gutter company on the market today! It's voted the worst gutter protection system available on ConsumerReport.com, which is an unbiased and unaffiliated company. Several design tests have shown that Gutter Helmet does not work as intended in snow or rain (which defeats the purpose of acquiring them). Their technology is outdated and Gutter Helmet's claim that you'll... Read more

Was this review helpful? 13 2

  • Mar 14
  • Newark, New Jersey
  • Gutter Cleaning
  • 2
  • 62

We put gutter helmet on in 1990. Changed the roof in 2000. Gutter Helmet did the removal and reinstalling for free since we did the roof with them. I had a neighbor who had a roofer who said he is certified to do helmet, remove and reinstall it with roof. He used another company. He complains about the gutter helmet all the time now. But for 12 years he never had a problem until he let someone... Read more

Was this review helpful? 0 17

  • Feb 06
  • Gutter Helmet System
  • 2
  • 102

We had Gutter Helmet come and install their product on our home and new addition in November 2012, also replace two birdbox eaves/facia on front porch and corner of the house. First off, they installed the wrong color product on the existing gutters, and the wood workmanship on the eaves/facia was cobbled up and disgraceful. Then shortly afterward the rear gutter that runs the entire length of... Read more

Was this review helpful? 50 0

  • Jan 12
  • Woodbridge, Virginia
  • Gutter Helmet System
  • 3
  • 180

The system never worked. It leaked under the shingles. They supposedly regarded a gutter under the system, but it never drained. The system works in light rain, but not in heavy rain where the water just shoots out over the gutter helmet system, basically negating the fact that you have a gutter. It grows huge icicles which are hazardous. It was also VERY expensive. I am disgusted and just... Read more

Was this review helpful? 72 0

  • Jan 04
  • Boston, Massachusetts
  • Gutters
  • 4
  • 183

Well honestly this really is not a complaint. I wanted to point out we too had Ice Build up. Guess what we did before the helmets too. A few years ago we added the heating system and expect this year to see what it will do to help. I expect it will work as expected. With -12 last night and no ice I am so far happy. I quickly read through the "complaints" and wanted to just point out. We are a... Read more

Was this review helpful? 0 72

  • Nov 02, 2013
  • Colorado Springs, Colorado
  • Gutters
  • 99
  • 1190

We went with Gutter Helmet due to it’s so called, “respectable reputation,” however our experiences with the company have been nothing short of a nightmare! We paid a premium price for Gutter Helmet and expected a high quality product and install; however that’s not what we received. After install of our new gutters they would not drain water correctly and leaked constantly! We called them out to... Read more

Was this review helpful? 419 10

  • Oct 29, 2013
  • Colorado Springs, Colorado
  • Gutter Helmet
  • 32
  • 321
Gutter Helmet of the Pikes Peak Region improperly installed new gutters, continually misdiagnosed leaks and will NOT accept accountability for damage done…STAY AWAY!!!

We originally had our old gutters replaced due to water leakage with new gutters through Gutter Helmet of the Pikes Peak Region a few years ago (Colrado Springs, CO.). Our sales representative (Linda) had the installers (Zac and Scott) install the new gutters. After the install we continued to have water leakage, so I had the company come out (yet again) to fix the problem. This time the employee... Read more

Was this review helpful? 156 4

  • Oct 25, 2013
  • Roof Repair
  • 7
  • 155

Gutter Helmet installed in 1995. OK, so I never had to clean the gutters but now I need to replace all the rotted plywood and repair the soffits. The quality control inspector from GH said their product did not cause the problem (surprise, surprise) but so far, 3 roofing contractors state GH DID indeed cause the problem. Warranties are of NO value unless the company honors them. GH will NOT... Read more

Was this review helpful? 64 4

  • Oct 09, 2013
  • Customer Service
  • 3
  • 138

Had it installed many years ago and now I need to contact them about removal for new roof. First contact gave me wrong number, as did second. Third call has gone unreturned. This tells me a lot about what has happened to this company. When I originally purchased maybe it was a different vendor, or he just got too big to bother with old customers. The product is decent but it does no good if... Read more

Was this review helpful? 62 5
 
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