Greyhound Reviews and Reports

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  • 259 complaints
  • $44,522 claimed losses
  • $172 average
  • 32882 since Feb 25, 2008

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Greyhound
Main address: P.O. Box 660362 75266-0362 Dallas TX
214-849-8966, , http://www.greyhound.com/home/en/CustomerAssistanceRequest.aspx
Greyhound reviews, Greyhound complaints, read Greyhound reviews, find Greyhound reviews, Greyhound scam reports
  • 259 complaints
  • $44,522 claimed losses
  • $172 average
Had an experience with Greyhound?
Submit review ›
259 reviews found
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  • Oct 30, 2013
  • Mesquite, Texas
  • Bus Travel
  • 18

I purchased a greyhound ticket in Mesquite,Tx on October 22,2013 going to Angleton, Tx on the 23 of October. The greyhound bus was to depart from Mesquite Tx at 5:15 a.m The greyhound bus never showed up. Waiting one hour before the bus to come and still waited two hours after no greyhound bus. That was on the 23rd of October. Waited again on the 24 of October once again greyhound bus never... Read more

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  • Oct 27, 2013
  • Missing Luggage
  • 12

On Oct. 19th I was returning from White River Ont and was so caught up in the fact that I had fallen the day before and fractured my tail bone that when I did pick up my luggage I hadn't notice that one smaller pieces was missing or I forgot to pick it up.It is purple in color and 1 of the smaller suit case and the reason I need to contact you about it is because not that there was much in it but... Read more

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  • Sep 26, 2013
  • Antiques And Collectibles
  • 1
  • 14

Delivering a package was guaranteed to be in PA from Hartford in 18 hours with 3 stops .That was 9-08-13 now 9-27-13 and still not delivered .They LIE & LIE & LIE .No one want to help nor answer the phone ,The #'s they give you are in active, out of order ,there 24 hour package claim is closed .NEVER ,NEVER, NEVER again will I ship with greyhound ,very irresponsible, False... Read more

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  • Sep 26, 2013
  • Greyhound Bus
  • 26

After leaving a beautiful visit w/my daughter and new grandchild I boarded schedulemare #2301 in NYC to Richmond, Va on 9/24/13. The stop at union station in DC went well. The *** Zone started when the driver got lost in woodbridge, Va., The "construction and the printed directions she was reading from while she was having drinks and sandwiches on the go were not consistent where the terminal... Read more

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  • Sep 11, 2013
  • Pittsburgh, Pennsylvania
  • Greyhound Bus Service
  • 27

I purchased a ticket without my veterans advantage discount because conveniently the systems being down that day wouldn't allow me to use it. I purchased a ticket for a 715 bus route but that bus didn't get there until almost 9 pm. I switched my ticket to 345 am so I can get cash that was wired to me for food since I got hungry and knew I wouldn't have been able to get it at any other greyhound I... Read more

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  • Sep 03, 2013
  • Prince Albert, Saskatchewan
  • Gwen Kunard
  • 15

1 BOUGHT A RETURN TICKET TO VERNON,BC,VIA CALGARY,FROM PRINCE ALBERT,SK,FOR 380.21.ON MY RETURN TRIP,I STOPPED IN CALGARY,TO VISIT MY SON IN OLDS AB.MY SON LOOKED AT MY TICKET AND FOUND IT READ SWIFT CURRANT,FOR MY RETURN TO PRINCE ALBERT,WITH AN OVER NIGHT LAYOVER[27 HOURS].HE CHECKED AND FOUND I COULD GO FROM RED DEER VIA EDMONTON TO PRINCE ALBERT [11 HOURS].SO IBOUGHT ATICKET IN OLDS,AND THEY... Read more

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  • Aug 23, 2013
  • Verona, New Jersey
  • Bus Companies
  • 30

I took a short intercity round trip between New York City and Mt. Laurel, NJ, two days ago. The buses were nice, quite new, and relatively clean. But what lackadaisical, half-***, disinterested customer support I received in NYC...!! I needed to change my return trip to a earlier time, and what an exercise-in-extreme-patience that turned out to be.....!! I had badly twisted my ankle during my... Read more

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  • Aug 19, 2013
  • Shrewsbury, Massachusetts
  • Greyhound Bus
  • 2
  • 48

My boyfriend needs to take greyhound in order for us to see eachother. He purchased a ticket in advance for 6:30. When we arrived at 6 and waited for the bus the directory told us it was terminal 21. we waited for 15 minutes and no one showed up. we got worried and looked for someone to help us but NOTHING. we waited in line for 45 minutes at the greyhound line to ask what is going on and no one... Read more

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  • Aug 18, 2013
  • West Lafayette, Indiana
  • Greyhound Bus
  • 1
  • 39

I took a greyhound bus from Lafayette, IN to Chicago, IL. When the bus came to the station in Lafayette (road corner really), I asked the driver if the bus was going to Chicago since there was no indication on the bus. The driver told me not to ask him any questions. Really? Greyhound will be out of business in the next 50 years if nothing is done about their drivers. And then at Chicago, he... Read more

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  • Aug 13, 2013
  • Houston, Texas
  • Bus Condition
  • 3
  • 85

A riders guide.for greyhound (the reality of it) 1. Choose any other option. If you can avoid traveling with them believe me its worth missing out. You can expect delays from broken bus or no bus driver or worse. And a plethura of non stop confusion and backtalking. 2. If you have to take it. Buy online and choose the pickup tickets at terminal option. You want those physical tickets. And get... Read more

Was this review helpful? 3 4
 
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