Goodman Manufacturing Complaints and reviews

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  • 29 complaints
  • $50,218 claimed losses
  • $1,732 average
  • 4964 since Oct 30, 2009

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Goodman Manufacturing
Main address: 7401 Security Way 77040 Houston TX
1-877-254-4729, , http://www.goodmanmfg.com/Home/AboutGoodman/ContactUs/tabid/156/Default.aspx
Goodman Manufacturing reviews, Goodman Manufacturing complaints, read Goodman Manufacturing reviews, find Goodman Manufacturing reviews, Goodman Manufacturing scam reports
  • 29 complaints
  • $50,218 claimed losses
  • $1,732 average
Had an experience with Goodman Manufacturing?
Submit review ›
29 reviews found
Show first:

  • Mar 18
  • Richlands, North Carolina
  • Goodman Heat Pump
  • 3

Goodman paid for parts and I paid over $1231 in repairs. My neighbors also have the same unit and have several repairs done on it. There are class action suits in several states against the company. I suggest that anyone that has had similar issues investigate if there has been or is currently a suit in your state. Now mine is freezing over and just cost me over 300 on my electric bill last... Read more

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  • Mar 14
  • White House, Tennessee
  • Goodman Mini Split Heat Pump
  • 3

I purchased a Goodman Mini Split unit and installed it in late November or early December 2013. The unit never turned on and has not to this date. Goodman has given my contractor nothing but el toro poo poo. I have called their consumer line and had no return call. The buyer of my house finally got a return call with more poo poo and excuses. My contractor has made at least 12 trips replacing... Read more

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  • Nov 25, 2013
  • San Ramon, California
  • Air Conditioner Fixing
  • 21

Bought a new home that was 12 months old. 2 months later the AC unit wasn't cooling anymore. Coil was leaking, and Goodman refuses to pay for labor even though two different service companies said it was a manufacturer defect. After a week of having no A/C in Sugar Land, TX, got the repair done and paid out of my pocket. Letter to Goodman pleading my case resulted in a letter saying, I didn't buy... Read more

Was this review helpful? 3 0

  • Sep 06, 2013
  • Raleigh, North Carolina
  • Goodman Heating And Cooling System
  • 2
  • 58

My A/C unit is four years old and the reputable, authorized dealer who installed the unit told me that the evaporator coil is leaking and needs replaced. They will use a new aluminum coil (of better design) to replace the defective copper coil, but I'm still out $725 for labor and freon. The dealer told me of the problems that Goodman was having with their evaporator coils, so this problem is... Read more

Was this review helpful? 1 0

  • Sep 05, 2013
  • Yorba Linda, California
  • 4 Ton Unit
  • 1
  • 68

I had a new 4-ton unit installed May of last year and it has already failed. I have read that there have been numerous failures of exactly this part. I am pissed! It was under warranty, but I still had to pay over $500 labor! A technician told me that when all of the A/C systems got changed over to the new style of refrigerant, that every A/C manufacturer, except Goodman, increased the strength... Read more

Was this review helpful? 2 0

  • Aug 21, 2013
  • Julian, California
  • 2 Year Old 5 Ton Package Unit
  • 1
  • 78

I purchased a Goodman unit from ACwholesalers in Hollywood Florida 2 years ago. I purchased the unit online and had it shipped directly to my home. I hired an ac mechanic to do the installation, it was a simple installation as it is a package unit and came pre-charged. Connect the electric, duct work, and thermostat wires. I have spent in repairs as much as the unit cost, 4 ECM motors, several... Read more

Was this review helpful? 2 0

  • Aug 19, 2013
  • Goodman Outside Unit
  • 2
  • 88

failed compressor on install. contacted goodman: no replacement!. will only consider parts claim as these parts are third party. WHOLE UNIT SHOULD BE REPLACED AS THE DEFECTIVE BRAND NEW UNIT FAILED ON INSTALL. PAID FOR NEW UNIT BUT WOULD NOW BE EFFECTIVELY A REPAIRED UNIT. THAT SUCKS.CONTACTED GOODMAN SEVERAL TIMES AND THE DISTRIBUTER ALSO BUT TO NO AVAIL. CUSTOMER SERVICE RESPONSE IS VERY QUICK... Read more

Was this review helpful? 1 0

  • Aug 05, 2013
  • Air Conditioner Fixing
  • 3
  • 89

I JUST HAD MY FOURTH COIL REPLACED,I LIVE ON A REMOTE ISLAND.I HAVE SPENT A LARGE AMOUNT OF MONEY ON,INSTALLATION,FREIGHT,IMPORT DUTY,FREON AND TRANSPORTATION FOR SERVICE PEOPLE .ONE COIL FAILED IN LESS THAN THREE MONTHS,AND ANOTHER IN JUST OVER A YEAR.GOODMAN NOW REFUSES TO HONOR ANY WARRENTY ON THE COIL.ALL A.C. SERVICEPEOPLE ARE TELLING ME THIS IS A COMMON PROBLEM.THEY SAY GOODMAN IS KNOWN... Read more

Was this review helpful? 1 0

  • Aug 02, 2013
  • Lakeland, Florida
  • Goodman Ac Unit
  • 68

In addition to MANY MANY other costly repairs to my in-laws' somewhat new (only a few years old) Goodman AC unit, today the blower motor broke. The repairman came out and said, "these have been going out all over town because of the storms." So, in the state of Florida--the lightning capital of the world--Goodman A/C units cannot handle lightning. For other readers, the only thing I could suggest... Read more

Was this review helpful? 3 0

  • Jul 24, 2013
  • Dallas, Texas
  • Goodman Ac Unit
  • 1
  • 78

I filed several complaints and service calls for a defective Goodman A/C compressor starting August 2010 and 2011. A GMM engineer finally conducted an onsite inspection and despite pointing out specific problems, he concluded the unit was flawless and in perfect condition. I continued to file service calls with the installer for several months after, due to continued problems and inadequate... Read more

Was this review helpful? 5 0
 
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