Contact Golden Rule Insurance Customer Service
Golden Rule Insurance Phone Numbers and Emails
Toll-Free Number:
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(800) 273-8115New Customers
Customer Service:
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(800) 474-4467Broker Services
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(800) 657-8205Existing Customers
Accessibility:
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(844) 386-7491
Golden Rule Insurance Emails:
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Thursday: 8:00 a.m. – 10:00 p.m. (ET)
Friday: 8:00 a.m. – 8:00 p.m. (ET)
Saturday: 9:00 a.m. – 5:30 p.m. (ET)
Medicare Hours:
Monday – Friday: 8:00 a.m. – 8:00 p.m. (ET)
Brokers Hours:
Monday – Thursday: 8:00 a.m. – 6:00 p.m. (ET)
Friday: 9:00 a.m. – 5:00 p.m. (ET)
Locations:
Premium Payments
UnitedHealthOne Plans
PO Box 740209
Cincinnati, OH 45274-0209
Grace Period/Overnight Payments
UnitedHealthOne Plans
1006 State Street
Lawrenceville, IL 62439
Fax:
Summary of Golden Rule Insurance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Golden Rule Insurance?
Payments and Charges Question:
- “Payment update”
- “Invoices for previous care”
- “Payment”
Request for Information Question:
- “Coverage question”
- “Question about my dental coverage”
- “I need to know my policy number”
Activation/ Cancellation Question:
- “Cancel health insurance”
- “Cancel”
- “Cancelled before plan started and they still took my money”
Product/ Service Question:
- “Issue with insurance”
- “Insurance plan”
- “Wrong birth date on insurance card”
Cards Question:
- “Need a new card”
- “Cards”
- “Haven't received my card in the mail”
Staff Question:
- “Customer service policy infi”
Shipping and Delivery Question:
- “Haven't received my card in the mail”
Other Question:
- “To discontinue”
- “Finding providers”
- “Quote for clients”
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