Gehan Homes Complaints and Reports

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  • 29 complaints
  • $171,005 claimed losses
  • $5,897 average
  • 10263 since Apr 19, 2008

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Gehan Homes
Main address: 14901 Quorum Drive 75254 Dallas Texas
972-383-4300, 972-383-4399,
Gehan Homes reviews, Gehan Homes complaints, read Gehan Homes reviews, find Gehan Homes reviews, Gehan Homes scam reports
  • 29 complaints
  • $171,005 claimed losses
  • $5,897 average
Had an experience with Gehan Homes?
Submit review ›
29 reviews found
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  • Jan 02, 2013
  • Austin, Texas
  • Gehan Homes
  • 1
  • 560

I absolutely fell in love with the model home in The Rim Rock area of Driftwood. Our sales person was amazing and energetic and went above and beyond for anything we needed. Then it all changed. Our sales person left and no one told us why. Our new sales person rarely emailed us to let us know what was going on with the house. Every time we went to the house to look at it the workers looked like... Read more

Was this review helpful? 4 31

  • Dec 12, 2012
  • Austin, Texas
  • 391

We built our home with Gehan and moved in June 2010. The driveway started separating by August of that same year. I reported it and was told that to list it and it could be added to the 1 year warranty. I sent information before the end of that year. Sally at the main office was very rude. My husband called on this information and she hung up on him. We were told, that was not part of... Read more

Was this review helpful? 3 9

  • Jul 20, 2012
  • Bellevue, Washington
  • 1
  • 327

We purchased our home in June 2006 and have had so many problems year after year. In the 5 years we have been here we have had to replace one ac unit, the water heater, the coil on upstairs ac, and now we are dealing with termites and the downstairs ac going out. I am furious and frustrated at such poor quality and I am ready to move. We paid so much for this home that we fell in love with and... Read more

Was this review helpful? 2 7

  • Jun 15, 2012
  • Houston, Texas
  • 4
  • 355

we brought a home in the westwood community we were told that someone would come fix the repair we sent the form in to warranty nothing never home have cracks throughout the trim.we only been in our home 2months the pantry is caving in due to no support.master closest is coming out the wall due to they miss the stud.several door were the paint peel off with the wood.and to get someone... Read more

Was this review helpful? 7 0

  • Mar 30, 2012
  • Cupertino, California
  • 8
  • 270

Its been 8 months since we bought a home from Gehan and they are still to complete tile work that was to be completed prior to closing. They have fixed tile in our house at least 12 times with the last 2 times being a full replacement in the entire house and they are still defective. Warranty department is useless and they are simply blaming their tile vendor. I have incurred more than several... Read more

Was this review helpful? 4 5

  • Oct 22, 2010
  • Spring, Texas
  • Houston Home
  • 15
  • 518

We signed a contract with Gehan homes expecting a 30-40 day start. WE showed up early to every meeting and had all paperwork in by day 15, so they wouldn't be waiting on us and we could help them meet their 30 day goal. By day 50 we were growing agitated - not a word from Gehan on where our progress stood. We tracked down a corporate salesman who immediately passed the blame to someone else.... Read more

Was this review helpful? 17 0

  • Aug 17, 2010
  • Mckinney, Texas
  • Home Warranty
  • 4
  • 227

Gehan Homes has decided that hey will only honor the warranty when they feel like it. I have sent them a warranty request on the cheep cabinets that they charged us extra for. As it turns out the cabinets are as bad as mobile home parts. The laminate finish peels off and Gehan has decided that they will only service these types of items when they fill they want to do so. Also they left many... Read more

Was this review helpful? 0 0

  • Nov 18, 2009
  • Dallas, Texas
  • 2
  • 253

we closed on a house on 12/23/2008 everything they done on this house was cheap .. cheap wood cheap counter tops and paint they dont make anymore. I would have walked away from this house but my family was already in a hotel room waiting on the house to be done. before the 30 days was up on the house we told them about a board that is showing in a wall they said to wait until the year end is up... Read more

Was this review helpful? 5 0

  • Nov 02, 2009
  • Katy, Texas
  • New Home
  • 13
  • 448

Deceptive practices and lies is an understatement. When you read about the company its all about how they are family owned and operated and how much they take care of people. Well we were lied to and tricked into signing a contract then after we signed everything changed. They tell you what you want to hear and once they get you its all over. We talked to the president of the Houston division and... Read more

Was this review helpful? 9 68

  • Oct 03, 2009
  • Puyallup, Washington
  • Gehan Homes
  • 4
  • 249

In March of 2009, we put a $2,000 deposit on a new home in Keller, TX, with Gehan Homes. But, we could not get the financing agreed to, even with a 790 FICO score and 20% down, because we owned a second home. It took five months to get our money back when our contract provided for a 30 day refund. For last four (4) months they lied to us several times about the check being in the mail, and they... Read more

Was this review helpful? 2 0
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