Fred Loya Insurance Complaints and reviews

Fred Loya Insurance reviews, Fred Loya Insurance complaints, read Fred Loya Insurance reviews, find Fred Loya Insurance reviews, Fred Loya Insurance scam reports
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  • 206 complaints
  • $259,697 claimed losses
  • $1,261 average
  • 17993 since May 11, 2008

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Fred Loya Insurance
Main address: 1800 Lee Trevino, Suite 201 79936 El Paso TX
1(800) 554-0595, 1-866-685-6260, Support@fredloya.com
Fred Loya Insurance reviews, Fred Loya Insurance complaints, read Fred Loya Insurance reviews, find Fred Loya Insurance reviews, Fred Loya Insurance scam reports
  • 206 complaints
  • $259,697 claimed losses
  • $1,261 average
Had an experience with Fred Loya Insurance?
Submit review ›
206 reviews found
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  • Mar 13
  • Doylestown, Pennsylvania
  • Auto Insurance
  • 1
  • 8

Was told to bring the vehicle in to be inspected by your customer service person....the truck was recently purchased & receiving interior work done. It was un drivable. Never in all my insurance for vehicles did I ever get to show the vehicle. Progressive, All state...ect none of these co.'s ask u to bring the vehicle for viewing. I think your co. Is a fly by night outfit & your making... Read more

Was this review helpful? 0 0

  • Jan 09
  • Insurance Agency Manager
  • 1
  • 43

I had a little finder bender on November 17, 2013. I was not cleared by Loya Insurance until December 4, 2013 to put my car in the body shop. The work was completed on December 17, 2013 and my car is still at the body shop. Loya Insurance honored my 30 day rental (which is in my contract) and acted as though they gave me something special. As soon as my adjuster learned that my car had been... Read more

Was this review helpful? 1 1

  • Dec 27, 2013
  • Austin, Texas
  • Automobile Insurance
  • 3
  • 72
Fred Loya Insurance - Fred Loya was great!

Someone with Fred Loya insurance totaled my truck (December 2013). They took 100% liability and I had a very fair check in my hands 2 weeks later. The Fred Loya adjuster and appraiser worked fast and their communication was excellent. I read many complaints online about Fred Loya and was very concerned. My fears were relieved when they immediately settled the claim and cut me a check. I was... Read more

Was this review helpful? 1 0

  • Dec 13, 2013
  • Los Angeles, California
  • Auto Insurance
  • 3
  • 87

i dealt with more than 4 insurance companies because i moved from a state to another and my old insurance wouldn't cover me in a different state, so i went with fred loya, they are lairs , thieves, deceitful and rude. they would do everything just to take your money . don't trust them they are the worst. my car is a lease and they didn't know that i have to be with 100000 /300000, also its really... Read more

Was this review helpful? 1 1

  • Dec 13, 2013
  • Bad Customer Service
  • 3
  • 78

So far my experience with this company has been frustrating and aggravating! The person that hit me 11/1/13 said they had young America Insurance, but when I call the number they answered Fred Loya Insurance and send me to a claim rep in Dallas. First they denied the claim because they haven't got in contact with their insured or the police report. I got them the report, but now they are saying... Read more

Was this review helpful? 2 2

  • Nov 19, 2013
  • Austin, Texas
  • Auto Insurance Company
  • 1
  • 74

I had 2 cars same model and make asked they *** the 2011 traded in they took off the 2012?? AFTER SEVERAL MONTHS they put the 2012 back on policy under WRONG coverage. Lien holder added over 2,000.00 to my car payment for FRED LOYA'S *** UP!!!! SO NO they NEVER PAY, but quick to screw people over. They do not accept and or correct their mistake. This company will not even wright. A letter... Read more

Was this review helpful? 0 0

  • Nov 18, 2013
  • Incompetence
  • 1
  • 65

They are the worst. I had a policy with them for over a year. I purchased a new car faster than I was able to have it added to my insurance policy. I called another insurance company to insure both vehicles and I have now been trying to cancel the old policy for 5 days now. They keep coming up with things "I" have not done. I am thankful for cancelling before I actually needed to file a... Read more

Was this review helpful? 0 0

  • Nov 05, 2013
  • El Paso, Texas
  • Management
  • 1
  • 104

I GUESS EVERYONE SAW KFOX 14 NEWS WERE A MANAGER FROM THE CLAIMS DEPT FELT ASLEEP BEHIND THE WHEEL WHILE ORDERING WHATABURGER. HE WAS CHARGED WITH DWI, BUT THAT IS NOT IT, IT WAS HIS THIRD DWI!!! CAN YOU IMAGINE IF THAT IS THE KIND OF MANAGEMENT FRED LOYA HAS, HOW ARE THE EMPLOYEES. BUT EVERYONE KNOW THAT JR LOYA DOES IT ALL, AND THAT IS WHY DRUG TESTS ARE NEVER ENFORCED IN THERE. WHEN WILL... Read more

Was this review helpful? 3 3

  • Oct 03, 2013
  • Medical Bills Payment
  • 4
  • 118

I was rear ended by one of their insured. I was told that I would receive payment for my medical bills and for pain and suffering. The medical claims adjuster Keith Corona stated that he sent checks to pay for my ER visit to the hospital and the other would come to me or pick up at the local satellite office located in Denver. He claimed I would get my check with in 7 to 10 business days. 3 weeks... Read more

Was this review helpful? 1 0

  • Sep 22, 2013
  • Medical Bills Payment
  • 3
  • 166

On March 15th, 2013, my girlfriend and I were rear ended on my motorcycle by a woman insured by Fred Loya insurance. We were stationary, waiting to turn on a road with no turn lane and the woman hit us going 30. She immediately admitted fault, saying she wasn't watching the road. My motorcycle was totaled and my girlfriend and I sustained heavy soft tissue damage. It took this company FOREVER to... Read more

Was this review helpful? 1 0
 
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