Food Lion Complaints and reviews

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  • 73 complaints
  • $4,281 claimed losses
  • $59 average
  • 6260 since Aug 20, 2008

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Food Lion
Main address: Attn: Customer Relations 28145-1330 Salisbury NC
1-800-210-9569, , http://apps.foodlion.com/CustomerRelations/default.aspx
Food Lion reviews, Food Lion complaints, read Food Lion reviews, find Food Lion reviews, Food Lion scam reports
  • 73 complaints
  • $4,281 claimed losses
  • $59 average
Had an experience with Food Lion?
Submit review ›
73 reviews found
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  • Apr 13
  • Colorado Springs, Colorado
  • Too Busy Store
  • 1
  • 14

I love Food Lion but i refuse to continue to shop at the New Dunn Food Lion Store (the one closest to I-95). Several times I have been in to shop and the lines are wrapped around the store. Cashiers stand around conversating with each other as though there are no customers present. They have to call employees out of other departments to help run registers. The managers always act irritated when... Read more

Was this review helpful? 2 0

  • Apr 12
  • Durham, North Carolina
  • Rude Cashier
  • 9
  • 29

I have been a customer of Food Lion for decades. Until I moved to Durham, NC, I did not have any complaints in all of those years. Because of the treatment and conduct of a cashier at Food Lion Store #1343, I felt it was necessary to write a complaint and give it to the Store Manager. Because of the convenient location, I continued to shop at this Food Lion store avoiding the checkout line... Read more

Was this review helpful? 1 2

  • Apr 09
  • Colorado Springs, Colorado
  • Unprofessional Service
  • 2
  • 21

I have shopped at this store since it opened. I've never had problems until the last couple of months. The lines are always backed up with some cashiers just standing around. Some of the cashiers are rather rude almost like your're bothering them by checking out. The managers and office assistants are just as bad. Recently I went shopping and the cashier accidentally rang up an item twice. She... Read more

Was this review helpful? 2 2

  • Apr 02
  • Orangeburg, South Carolina
  • Crunchy Granola Bars
  • 1
  • 12

I purchased the above product - Food Lion Brand Crunchy Granola Bars and they were so salty I could not eat them. I even had a few of my nursing instructor's try them. They, too, said they were entirely too salty and this should have been stated as a major ingredient on the side of the box. I have bought this same type of Crunchy Granola Bars - from two other companies and once before from Food... Read more

Was this review helpful? 0 1

  • Mar 06
  • Conover, North Carolina
  • Rude Customer Service
  • 1
  • 30

Went in to get a cake for a dying relative. The female working in the deli/bakery was busy listening to music on her cell phone with ear buds in. When I finally got her attention and requested the cake she was quite rude and did not seem to care, after stating that I was unsatisfied, she shrugged things off and went back to listening to her music while on the job. I found this to be very... Read more

Was this review helpful? 2 2

  • Feb 07
  • Plymouth Meeting, Pennsylvania
  • Store Practice
  • 6
  • 64

As a loyal customer of food lion for ten years I was perplexed at what happened at my local store. While my girlfriend was shopping I went around to the stockers and collected some boxes to help my girlfriend move to a new place. After collecting and stacking a dozen boxes I found the manager to thank him for the boxes. At first he said you are welcome and no problem. Then exiting the store I was... Read more

Was this review helpful? 1 2

  • Jan 26
  • Raleigh, North Carolina
  • Customer Treatment
  • 1
  • 41

This incident has happen too many time I have went into food lion 1228 to send off western unions and the office assistant charley, she never speaks to customer she don't smile she has a nasty attitude. Customer service is not the job for her. I have complained about her while in store but she don't care. I have been in retail for many years I really don't appreciate her attitude. Customers... Read more

Was this review helpful? 0 2

  • Jan 22
  • Danville, Virginia
  • Prepackaged Steaks
  • 2
  • 50

Why and who decided that it would be better to have prepackaged steaks instead of fresh cut steaks. That is the most ridiculous thing I could have imagined A grocery store chain would do, I am so disappointed that I don't even shop there anymore and I use to go to food lion everyday. That is one of the worst ideas anyone could of thought of utterly and completely asinine. I've heard of many... Read more

Was this review helpful? 0 2

  • Dec 21, 2013
  • Newark, New Jersey
  • Fried Chicken
  • 5
  • 44

Food Lion at Central Garage, King William VA 23086 or 23009 zip fried chicken like cardboard, store response was never buy fried chicken in the afternoon. It is cooked in the morning!! Do not buy in afternoon!! Rotissory Chicken not available, Store response was only have them in the afternoon. Now paper bags fall apart before you can get groceries in the house. Talk privately with employees and... Read more

Was this review helpful? 0 0

  • Nov 22, 2013
  • Rustburg, Virginia
  • Employment Service To Customers
  • 1
  • 76

Hi folks. I work for food lion and I have for over 10 years. I work in one of the stores located in WV. To be honest for a kid in high school. Great place to work, flexible with scheduling and good to help parents with cost of a car, insurance, and a little (very little) jingle in the pocket. The only reason I am still employed is because the job market is such slim pickings in the area. When I... Read more

Was this review helpful? 1 2
 
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