• show-popup
Shares 0

Flower Delivery Express - Failed Delivery (Twice)

  • by   Feb 07, 2013
  • Review #: 382516
Company Flower Delivery Express
Product / Service Flowers Delivery
Location Aurora, Colorado
Category Flowers / Florist
Views 9
Monetary Loss

Ordered flowers for my girlfriend who had been in an accident that morning.Placed the order before 9:00 am with a promise of "delivered before 2:30 pm.

Never happened and no explanation when I called. They weren't even out for delivery at 2:30 pm. Rescheduled for priority morning delivery with an upgrade and a $40 credit to be offered on my next purchase. Never delivered the flowers and still no explanation.

At some point, the purpose of sending a bouquet to her becomes a mute point. I asked for a refund and was told that they will offer me a $40 credit and an upgrade.

I asked if that was in addition to the one originally promised and she said no of course they can't do that.They will have to request and get approval for the full refund. 3030eba

  Comments (0)
Comment review as anonymous or
Please keep the topic of messages relevant to the subject. Personal attacks will be deleted. No links or scripts.

Read next Flower Delivery Express complaint

Not keeping their word

I ordered flowers for my boss's girlfriend for Mothers Day 5/12, the flowers were delivered 2 da...

Select Reason

Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about Flower Delivery Express.
Filing a new complaint about
Report a bug