Flower Delivery Express Complaints and reviews

Flower Delivery Express reviews, Flower Delivery Express complaints, read Flower Delivery Express reviews, find Flower Delivery Express reviews, Flower Delivery Express scam reports
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Industry: Flowers / Florist
Flower Delivery Express social reviews and reports. Join community by posting your own comments or complaints.
  • 292 complaints
  • $22,945 claimed losses
  • $79 average
  • 4463 since Sep 21, 2011

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Flower Delivery Express
Main address: 6677 Orchard Lake Rd. 48322-3404 West Bloomfield MI
, , admin@flowerdeliveryexpress.net
Flower Delivery Express reviews, Flower Delivery Express complaints, read Flower Delivery Express reviews, find Flower Delivery Express reviews, Flower Delivery Express scam reports
  • 292 complaints
  • $22,945 claimed losses
  • $79 average
Had an experience with Flower Delivery Express?
Submit review ›
292 reviews found
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  • 40 minutes ago
  • Salt Lake City, Utah

Don't use these people ever! Not only was my special occasion ruined because my flowers did not get delivered the day they were guaranteed to be, but I wasn't able to get in touch with anyone outside of the sales department the following day to even find out where they were. I got in touch with a sales manager that refused to help me because "it was not her job" to track orders! I'm livid! I... Read more

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  • Apr 18
  • Mount Laurel, New Jersey
  • Unauthorized Charge
  • 6

Flower Delivery Express are thieves. I went as far as almost making a transaction with them through PayPal. When I saw the final amount, I decided it was too high. I never proceeded to finalize the transaction in Paypal. I hit the back button to go back to the vendor's website and proceeded to remove the items from my cart and log out. Next thing I know, I go in to my email and find that the... Read more

Was this review helpful? 1 0

  • Apr 18
  • Flowers Delivery
  • 1
  • 8

pglason again! People save your money and find a florist that is legit. FLOWER DELIVERY EXPRESS in Southaven charged me $64.00 for a floral arrangement that never left the business after 2 days of saying the order was on the truck. These people lie. They said I had to pay for handling. handling way? They charged me $74.34 twice. The manager refused to come to the phone, when I called. The bank... Read more

Was this review helpful? 3 0

  • Apr 17
  • Southaven, Mississippi
  • Double Charge
  • 9

ON APRIL 16,2014, MY BEAUTIFUL GREAT-GRANDSON WAS BORN. I ORDERED A FLOWER ARRANGEMENT FOR GRAND-DAUGHTER AND WAS TOLD THAT THE ORDER WOULD ARRIVE THAT DAY.WELL ITS A DAY LATER 6:13 PM AND MY GIFT HAS NOT BEEN DELIVERED YET. I CHECKED MY BANK ACCOUNT AND DISCOVERED I HAD BEEN CHARGED $78.34 TWICE. I HAVE NOTIFIED THE BANK AND THEY SAID TO WAIT 2 TO 3 DAYS FOR THEM TO PUT MY MONEY BACK. I CALL... Read more

Was this review helpful? 1 0

  • Apr 17
  • Houston, Texas
  • Flowers
  • 4

DO NOT EVER DO BUSINESS WITH THESE PEOPLE! The absolute WORST floral experience I have EVER dealt with. The picture online displayed a bountiful bouquet with upwards of 15+ roses. I understand that the bouquet may not be replicated exactly as advertised; however, I am mortified at the pathetic bouquet that was delivered where I could only count 8 roses. It looked cheap and tacky! I called to... Read more

Was this review helpful? 1 0

  • Apr 17
  • Jackson, New Jersey
  • Undelivered Flowers
  • 4

I ordered flowers for my mother in law for her 74th birthday. She wasn't feeling well that day either so I thought it would be nice and cheer her up too. They were never delivered!! After that happened I looked online at the reviews. They are ripping people off left and right. How are these people getting away with this???? They are not delivering flowers. If they do they switch what you ordered... Read more

Was this review helpful? 2 0

  • Apr 17
  • Brooklyn, New York
  • Flower Delivery
  • 8

Paid $100 for flowers with "express" delivery. 3 days later a bunch of flowers which looked nothing like the ones I ordered arrived. After 7 hours of waiting for the flowers I tried to contact Customer service. They were entirely unhelpful and offered to refund $5 for the express delivery. I told them I wanted a full refused and they responded that I would not be able to receive one. A hint for... Read more

Was this review helpful? 2 0

  • Apr 16
  • Greenville, South Carolina
  • Flowers Delivery
  • 4

Ordered flowers for delivery on 4/16/2014. Flowers never delivered. Customer service does not respond to repeated inquiries. Sales staff including supervisor claims to not have any contact information for the company. Inquiries began on 3/5/2014 and have not been addressed to this day. There have been 9 attempts to date to get this issue resolved and there has been no progress whatsoever. The... Read more

Was this review helpful? 1 0

  • Apr 15
  • Minneapolis, Minnesota
  • Flowers Delivery
  • 3

DO NOT USE THIS COMPANY! This company is a massive rip off!!!! Day after day I called and wanted to speak to someone just to be sent to a voicemail. Nobody ever called back. DO NOT USE THIS COMPANY! I never received my order, and money back. I can not reach them, customer service is terrible. I call many times but never and nobody answer to me They doesn't respond about delivery and orders DO... Read more

Was this review helpful? 1 0

  • Apr 15
  • Stillwater Township, New Jersey
  • Undelivered Flowers
  • 3

I Placed an order on Monday 10:30am for same day delivery. It is now Tuesday after 10:30am. Still no delivery. Several attempts to contact customer service results in endless holds and prompts to press this key, then press this key etc. Finally, they tell you to leave your name and phone number and they will get back to you. They don't. I sent them emails and of course no response. This is... Read more

Was this review helpful? 0 0
 
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