Etrade Complaints and reviews

Etrade reviews, Etrade complaints, read Etrade reviews, find Etrade reviews, Etrade scam reports
Incorrect company
description?
Suggest changes
Industry: Investment Brokerage
Etrade social reviews and reports. Join community by posting your own comments or complaints.
  • 89 complaints
  • $192,484 claimed losses
  • $2,163 average
  • 7144 since Nov 19, 2007

Please try to contact   Etrade Customer Service  directly prior to posting any complaints on this site.

Had an experience with Etrade?  Submit review ›
Etrade
Main address: P.O. Box 1542 22116-1542 Merrifield VA
1-800-ETRADE-1 (1-800-387-2331), 1-866-650-0003,
Etrade reviews, Etrade complaints, read Etrade reviews, find Etrade reviews, Etrade scam reports
  • 89 complaints
  • $192,484 claimed losses
  • $2,163 average
Had an experience with Etrade?
Submit review ›
89 reviews found
Show first:

  • Apr 14
  • Brokerage Account
  • 2
  • 8

Will someone remind eTrade that it is 2014 and most people who might have a brokerage account might login through multiple devices from different locations in the world. I have to go to the American embassy to get some vague documentation that I am me before eTwads will unfreeze my account. Their security folks seem like mall cops. Totally suspicious idiots. I almost heard him say "aha" when I... Read more

Was this review helpful? 1 0

  • Mar 31
  • Los Angeles, California
  • Account Management
  • 8

I had a regular trade account, I was doing well, above average %. Sales person calls me from Etrade knowing I have quite a bit of amount in trading, they recommended some of it should be maybe managed account with their product. I ended up losing about $5000 on managed account which was well under average that market was doing. Unbelievable. Between my own trading and managed account there was... Read more

Was this review helpful? 0 0

  • Mar 10
  • Albuquerque, New Mexico
  • Trade Ability
  • 7

ATTEMPTED TO USE MY Iphone TO ACCESS MY ACCOUNT, HAVING PREVIOUSLY USED MY DESK TOP COMPUTER. E*TRADE ASKED ME MULTIPLE QUESTIONS, ALL ANSWERED PROPERLY, AND THEN THEY LOCKED ME OUT OF MY ACCOUNT. FROZE MY ABILITY TO BUY OR SELL THEN REQUIRED ME TO SUBMIT A LETTER WITH COPIES OF MY DRIVER LICENSE AND OTHER PERSONAL INFORMATION TO THEM SO THEY COULD "RESPOND WITHIN 48 HOURS" TO. SO FOR 48 HOURS... Read more

Was this review helpful? 1 0

  • Jan 28
  • Banking Account
  • 18

I opened a new account and initialized a bank transfer. The account was then open for trade. My account showed a balance of $500; I bought $500 worth of shares. The bank transfer subsequently failed (web site error) but I was not notified. eTrade sold the stocks at a loss (without consent) and then billed me for the loss. I logged in weeks later and saw I owed almost $200. Be wary that the... Read more

Was this review helpful? 0 2

  • Jan 19
  • Etrade Account
  • 14

I tried to open an account at etrade around January 1 2014. My credit bureau has a fraud alert system for security reasons. So I was told I had to mail a copy of my ID and SSN cards. I sent it in in a full clear color printer copy. I waited a week and called and was told that my SSN card copy was not clear enough in their scanned copy. The guy said I must have faxed it in. No it was not faxed in,... Read more

Was this review helpful? 0 0

  • Dec 29, 2013
  • Saint Augustine South, Florida
  • Iphone Apps
  • 10

I have been unable to use the iPad app since last April 2013. It fails to sort positions or scroll. They claim the problem is I have too many positions. They have idea or do they care to fix. Anyone else have problems? The iPhone app no longer allows me to cancel or change an order. I have spent hours and on the phone and further email. They do not seem to be able to listen to the problems and... Read more

Was this review helpful? 0 0

  • Dec 10, 2013
  • San Francisco, California
  • Stock Investment And Share Trading
  • 16

e-trade issued me incorrect 1099-OID for 2011 and 2012. This was a 1099-OID for a bankrupt company. No 1099-OID should have been issued. I ignored the 1099-OID thinking it was just an error that will resolve itself but now IRS wants me to pay taxes on income I never realized. I have been calling them and writing to them since September, after I received a letter from IRS, but I keep getting the... Read more

Was this review helpful? 0 0

  • Nov 08, 2013
  • Singapore, Singapore
  • Etrade Not Honouring Their Words
  • 17

I have a agreement with Etrade for reduce commission for option per trade commission - For 50 contract and above only commission and clearing fee -For buying equal to $0.05 OR BELOW only commission and clearing fee It was fine for a few month but everything was revert to the standard commission system without informing me. What I get from Etrade saying that the last previous month was due to a... Read more

Was this review helpful? 0 0

  • Oct 15, 2013
  • Credit Card
  • 5
  • 34

I just got a voice mail today October 15 2013 saying Etrade is closing their credit card services as of November 15 2013. Only a 30 day notice. Etrade is my primary bank, brokerage, checking, IRA and credit card institution. Now people have to re do and change credit cards, any recurring payments or subscriptions etc. This is a huge mess. In addition, I am currently traveling overseas on... Read more

Was this review helpful? 4 0

  • Jul 11, 2013
  • San Jose, California
  • Payment To Account
  • 1
  • 65

We tried to add a 'pay to' account. We were asked to do the customary deposit verification but at the end of that we were required to go through 'activation'. This step was not required by Scottrade (which has been a joy to work with). The activation required email from an account i have not used in a long while - so while I was at it, i innocently decided to change my default email to one i am... Read more

Was this review helpful? 1 0
 
×
You are reading about Etrade.
Filing a new complaint about
×