Eastern Motors Complaints and reviews

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  • 15 complaints
  • $57,039 claimed losses
  • $3,803 average
  • 4717 since Aug 10, 2008

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Eastern Motors
Main address: 4809 St Barnabas Rd 20748 Temple Hills MD
(888) 255-1000, , http://www.easterns.com/page/ContactUsForm3/master/contact
Eastern Motors reviews, Eastern Motors complaints, read Eastern Motors reviews, find Eastern Motors reviews, Eastern Motors scam reports
  • 15 complaints
  • $57,039 claimed losses
  • $3,803 average
Had an experience with Eastern Motors?
Submit review ›
15 reviews found
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  • 1 day ago
  • Poughkeepsie, New York
  • Used Car Purchase
  • 1

I bought an AUDI A4 from the Temple Hills, MD dealership a couple of months ago. While shopping for a car, I was told that I could not use my car as a down payment because the car had been in an accident and they could not give me full value for the car. I did not go out and look at any cars, they pretty much picked the car out for me (1st incident); Then after I finally purchased the car, I... Read more

Was this review helpful? 0 0

  • Apr 13
  • Youngsville, Louisiana
  • Auto Credit
  • 6

They are a complete rip off! The people that give them all this praise and good standards must have excellent credit because the ones who have not so good credit gets screwed in deals you can not get out of so easily! I would not recommended EASTERN'S or go back there again. I'm now stuck with a car that I can not get rid of!! I hate that I have to write a complaint about this coming but people... Read more

Was this review helpful? 0 0

  • Nov 25, 2013
  • Collaboration Experience
  • 69

At eastern motors, your job is not your credit. I went in with 6 months worth of pay stubs showing my income of over 4,000 dollars a month. I also had a trade-in. I was denied due to a charge-off on my credit. One year later, they called me back and asked if I was still in the market for a vehicle because the y had found a bank that would finance me. I was still leary from my first encounter with... Read more

Was this review helpful? 5 0

  • Nov 14, 2013
  • Santa Ana, California
  • Overpriced Car
  • 104

Bought a car that was a 2006 - that was clearly not inspected. The car would not start after I bought it and brought it. Later to find out 4 months later the car facts about the car they gave me was also biogas ! They said that the car had no prior accidents ,or body damage , found a crack on the rt side of my car that I had looked at and the whole rt back panel has putty. I went to the laurel... Read more

Was this review helpful? 3 0

  • Jul 12, 2013
  • Administrative Assistant
  • 110

I called Eastern Motors 7/11/13, around 3pm, in Temple Hills, Md. and asked for a manager by name. The young female person answered the phone, sounding rushed, and asked a question to which I asked for the manager and was hung up on. She picked up the phone and hung it up. She is very rude and I've had another similar incident trying to get through to someone at Easterns once before. I am sure... Read more

Was this review helpful? 2 2

  • Mar 26, 2013
  • Preapproving Process
  • 314

A couple of weeks ago, I received a letter from Capitol One pre-approving me for a car loan through Eastern Motors; I decided to take chance and go look. The staff was friendly (so I thought) and they asked me questions about my situation which I thought they actually cared. I got to test drive a car, but not the one I wanted, but it was OK, they found the one I wanted at another store and was... Read more

Was this review helpful? 8 26

  • Feb 16, 2013
  • Washington, District Of Columbia
  • Financing
  • 392

Eastern's on St. Barnabas Rd. sucks major a#$!!! I had to deal with these incompetent people who don't provide you with the appropriate information about vehicles, the process, or the financing because of credit issue. I expected to have to go through some extra *** because of that, so I didn't complain when I had to sit in the dealership until midnight waiting for them to finish my deal. Nor... Read more

Was this review helpful? 12 1

  • Feb 07, 2013
  • Laurel, Maryland
  • Replacement Tire
  • 2
  • 760

I've purchased 3 cars in 5 years a total of $60k spent at Easterns. I asked for a replacement tire for one that was overly worn. The lender "Vinny" stated he would not replace the tire and that I could leave if I wasn't happy. Basically he was willing to lose a $23k sale over a tire. The store manager approved a new tire. They gave my personal information to another lender who continues to... Read more

Was this review helpful? 6 4

  • Sep 04, 2012
  • Ashburn, Virginia
  • Mercedes Benz
  • 1
  • 507

I brought a car from Easters in July 2012, got the carfax report and it stated no accidents. Well after the 30 day warranty was over the headlights stopped working (this is a mercedes benz) I went to a mercedes auto shop and was told the car had been in an accident and it would cost $3000 to fix. Called easterns who told me to contact carfax for the buyback program and carfax and easterns said... Read more

Was this review helpful? 5 15

  • Jul 10, 2012
  • Warminster, Pennsylvania
  • Financing
  • 1
  • 535

Bull *&%$ - your credit is your credit. Not to mention they boast about "one ownership" - yeah, the rental company and the hundreds of drivers that have driven that rental. YES - they mostly sell rental cars. Ever notice none or very few have sun roofs? So here's the deal - save our money and go somehwere where you at least know only a family of drivers (at most) have possibly been the... Read more

Was this review helpful? 9 34
 
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