Eastern Motors

I came in to purchase a car with my wife a month ago. They used all sorts of numbers to scam me into buying a car. The warranty ended up being a scam despite the contract saying otherwise.

The general manager offered me a job as a salesman. I came in for two interviews where the manager did not fully seem that he wanted to hire me. He tried to make me come in for a non existent third interview. A couple weeks later I come back and JT spits trash in my face. He tells me I should be mopping a floor because I didnt show up to said interview. I kept calling back after the two interviews and no one ever got back to me.

And now the dealer is trying to withold my hard tags. I already reached out to the DC DMV and they confirmed that my hard tags shouldve been given to me. Such a scam. *** JT and his cronies.

As a former USAF sergeant and former police officer, I will sue regardless of the contract if I do not receive my hard tags and my warranties I *** paid for.

Good Afternoon,

My name is Cynthia Jenkins. Several months ago I came to Eastern Motors to try and get a car or at least let me know what I could do to get a vehicle there.

The sales person that I had was very nice. But, his sales manager was very nasty to me. He bluntly said if you don't have 4000 there is nothing this dealership could do for me. He was not nice about at all.

He was a Asian gentleman that set at the top desk with the rest of the managers. I've had a great experience back in 2007, when I went to the Eastern Motors in Arlingtion Va off Glebe road. They were so nice to me a personal. They never made me feel if I didn't belong at their dealership like the one in Alexandria did right off Pickett Street.

I felt that I should have not been treated that way. I know that my credit wasn't up to part, but that was no reason to treat me that way and in front of everyone that worked there.

I know next time when I want to do business with Eastern motors I know not to go there. Sincerely, Cynthia Jenkins

Filled out finance app. Marcus Pearson reached out to me , he is supposedly at the Easterns Headquarters in VA.

He told me he received the info from me and my co-signer , told me that i am able to trade out of my 2017 into my car of choice even with the trade in value and pay off balance. Told me verbatimly he knew where me and my co-signer stood as far as financial credit , told me a folder has been created and sent to easterns in millersville with our info and that all they had to do was give an estimate on the value of my car and work the numbers out and I would be good to go. Of course I got there , these people had no idea who I was or what I was there for. Didn’t even know I was coming .

The car that I originally wanted , I was told earlier that it would be transported to the millersville location , come to find out the car was in the process of being sold , and I didn’t find that out until after I got there. I called Marcus Pearson back asking for an explanation all he could do was offer an apology and say “we’ll get you squared away. I find another car of my liking they start the process and boom , another blow! “Isa came and told me “we don’t have your co-signers info” and I’m like but Marcus Pearson said everything was already there ready waiting on me.

Long story short nothing could be worked out , Marcus Never explained to them my situation which is why they didn’t know how to help me.

I filled out for Carmax , and Carnac had everything laid out was able to tell me who financed me , what the down payment was, told me my best options without me even stepping foot on the premesis . I will not be getting my car from easterns of course I’m going to Carmax .