ad
 

Drivetime's reply to:

  • Mar 19
  • Dealers
  • Nashville, Tennessee
  • Car Financing
  • 29
  • REVIEW RATING 4/5

Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns regarding credit reporting. A Customer Relations Representative will contact you to discuss your concerns and answer any questions you may have. If you would like immediate assistance, please call Customer Relations at 888-290-0148. Sincerely, Customer... Read more

Was this review helpful? 1 0
ad

Drivetime's reply to:

  • Mar 14
  • Dealers
  • Nashville, Tennessee
  • Credit Score
  • 52
  • REVIEW RATING 4/5

Hello Darcy, Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns. Please give us some time to research this matter, and a Customer Relations Representative will contact you to discuss your concerns. If you would like immediate assistance, please call Customer Relations at 888-290-0148. Sincerely,... Read more

Was this review helpful? 1 0

Drivetime's reply to:

  • Mar 13
  • Dealers
  • Fort Lauderdale, Florida
  • 2007 Mini Cooper
  • 35
  • REVIEW RATING 5/5

Hi Lashayna, We apologize for the mechanical concerns you had with the vehicle after purchase. Our vehicles undergo a thorough multipoint inspection to meet and exceed national safety standards. However, with a used vehicle we are unable to determine when a new failure will occur in the future. A Vehicle Protection Plan is also offered to assist with un-anticipated repairs that occur after sale,... Read more

Was this review helpful? 0 0

Drivetime's reply to:

  • Mar 11
  • Dealers
  • Westerville, Ohio
  • Staff
  • 75
  • REVIEW RATING 4/5

Christopher, We apologize that you feel you have received inconsistent information and poor customer service from DriveTime Representatives. When a DriveTime Customer Falls behind on payments DriveTime makes every attempt to work with the customer to get their account caught up. However, there are limitations to how much we can do. Please give us some time to research your account, and a... Read more

Was this review helpful? 0 0
ad

Drivetime's reply to:

  • Mar 11
  • Dealers
  • North Las Vegas, Nevada
  • Honda Accord
  • 33
  • REVIEW RATING 4/5

Thank you for your feedback. We apologize that you experienced mechanical issues so soon into your lease. All of our vehicles undergo a thorough multipoint inspection to ensure they meet and exceed the Department of Transportation standards. However, with a used vehicle we are unable to determine when a new failure will occur in the future. DriveTime offers a vehicle protection plan to assist... Read more

Was this review helpful? 0 0

Resolved Drivetime's reply to:

  • Mar 10
  • Auto Financing
  • Lauderdale Lakes, Florida
  • Car Financing
  • 1
  • 1
  • 88
  • REVIEW RATING 5/5

Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns however we were unable to locate you in our system. Please call Customer Relations at 888-290-0148 for immediate assistance. Sincerely, Customer Relations Read more

Was this review helpful? 1 0

Drivetime's reply to:

  • Mar 09
  • Auto Financing
  • Los Angeles, California
  • 2011 Ford Fusion
  • 93
  • REVIEW RATING 5/5

Hello Dennis, Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns. Please give us some time to research this matter, and a Customer Relations Representative will contact you to discuss your concerns. If you would like immediate assistance, please call Customer Relations at 888-290-0148. Sincerely,... Read more

Was this review helpful? 1 0

Drivetime's reply to:

  • Feb 26
  • Dealers
  • Richardson, Texas
  • Car Financing
  • 100
  • REVIEW RATING 5/5

Hello Kimberly, Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns. Please give us some time to research this matter, and a Customer Relations Representative will contact you to discuss your concerns. If you would like immediate assistance, please call Customer Relations at 888-290-0148. Sincerely,... Read more

Was this review helpful? 2 0

Drivetime's reply to:

  • Feb 25
  • Auto Financing
  • Forestburg, Texas
  • Car Financing
  • 1
  • 1
  • 125
  • REVIEW RATING 5/5

Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience . We see that you have already been in contact with a Customer Relations Specialist in regard to your concerns. Please continue to work with Customer Relations until your concerns have been addressed. For immediate assistance please contact Customer Relations: 888-290-0148. Thank you, Customer Relations Read more

Was this review helpful? 0 0

Drivetime's reply to:

  • Feb 19
  • Dealers
  • Chicago, Illinois
  • Autopay System
  • 127
  • REVIEW RATING 5/5

Hello Patricia, Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns. Please give us some time to research this matter, and a Customer Relations Representative will contact you to discuss your concerns. If you would like immediate assistance, please call Customer Relations at 888-290-0148. Sincerely,... Read more

Was this review helpful? 5 1
ad

Had an experience with Drivetime?

Write a review
Did not find what you were looking for?
 
×
You are reading about Drivetime.
Filing a new complaint about
×