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Drivetime's reply to:

  • Apr 21
  • Dealers
  • Columbia, South Carolina
  • Dodge Grand Caravan
  • 18
  • REVIEW RATING 4/5

Thank you for the feedback, Ms. Brown. We would like the opportunity to address your concerns. Please contact a member of our Customer Relations team at 800-965-8043. Thank you. DriveTime Customer Relations Read more

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Drivetime's reply to:

  • Apr 20
  • Dealers
  • Houston, Texas
  • Car Purchase
  • 53
  • REVIEW RATING 5/5

Thank you, Ms. Jones, for letting us address your questions and concerns. We were able to have a member of our Customer Relations team reach out to assist with your concerns. We apologize for any inconvenience this situation may have caused you. If you have any questions in the future, please reach out to our Customer Relations department. Thank you for your continued business with... Read more

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No words other than, worst experience ever. The customer service reps are rude, the sales people are liars and so much more. Never again will I do business with t this company. Add comment

Drivetime's reply to:

  • Apr 17
  • Dealers
  • Spring Valley, Nevada
  • 2004 Mercedes-Benz Clk320
  • 22
  • REVIEW RATING 5/5

Thank you for the feedback, Ms. Buenaventura. We would like the opportunity to address your concerns. Please contact a member of our Customer Relations team at 800-965-8043. Thank you. DriveTime Customer Relations Read more

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Drivetime's reply to:

  • Apr 17
  • Auto Financing
  • Mesa, Arizona
  • Car Financing
  • 24
  • REVIEW RATING 5/5

Thank you, Mr. Nichols, for letting us address your questions and concerns. We were able to have a member of our Customer Relations team reach out to assist with your concerns. If you have any questions in the future, please reach out to our Customer Relations department. Thank you for your continued business with DriveTime. DriveTime Customer Relations Read more

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Drivetime's reply to:

  • Apr 15
  • Dealers
  • Tallahassee, Florida
  • Auto Lease
  • 1
  • 1
  • 55
  • REVIEW RATING 5/5

Thank you, Ms. Choice, for letting us address your questions and concerns. We were able to have a member of our Customer Relations team reach out to assist with your concerns. If you have any questions in the future, please reach out to our Customer Relations department. Thank you for your continued business with DriveTime. DriveTime Customer Relations Read more

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Drivetime's reply to:

  • Apr 09
  • Auto Financing
  • Jackson, Mississippi
  • Car Loan
  • 88
  • REVIEW RATING 5/5

Hello Gerald, Thank you for your feedback. We would like the chance to address your concerns. Please give us some time to research this matter, and a Customer Relations Representative will contact you to discuss your concerns. If you would like immediate assistance, please call Customer Relations at 888-290-0148. Sincerely, Customer Relations Read more

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Drivetime's reply to:

  • Apr 09
  • Dealers
  • Indianapolis, Indiana
  • Car Purchase
  • 69
  • REVIEW RATING 5/5

Hello Cynthia, Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns. Please give us some time to research this matter, and a Customer Relations Representative will contact you to discuss your concerns. If you would like immediate assistance, please call Customer Relations at 888-290-0148. Sincerely,... Read more

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Drivetime's reply to:

  • Apr 01
  • Dealers
  • Chandler, Arizona
  • Car Financing
  • 56
  • REVIEW RATING 4/5

Hello Dora, Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns regarding credit reporting. A Customer Relations Representative will contact you to discuss your concerns and answer any questions you may have. If you would like immediate assistance, please call Customer Relations at 888-290-0148. ... Read more

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Drivetime's reply to:

  • Mar 31
  • Dealers
  • Jacksonville, Florida
  • Car Purchase
  • 53
  • REVIEW RATING 5/5

Hello, We apologize for concerns you had with the vehicle after purchase. Our vehicles undergo a thorough multipoint inspection to meet and exceed national safety standards. However, with a used vehicle we are unable to determine when a new failure will occur in the future. A Vehicle Protection Plan is also offered to assist with un-anticipated repairs that occur after sale, but it does not... Read more

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