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Drivetime Complaints and Reviews

Testimonial

  • Jul 15
  • Dealers
  • Colonial Heights, Virginia
  • Drivetime Car Financing
  • 145

I was reading the reviews and it came up that I was dissatisfied with drivetime. I never said that. Drivetime was good to me. I would refer people to them all the time. I don't know who wrote that but it wasn't me. The sells person was good and did everything he promise too. No hidden fees. If you go to drivetime in petersburg ask for Eric. He's great. The financing is high rates but... Read more

Testimonial

  • Jun 29
  • Dealers
  • Car Purchase
  • 253

Anyone looking for a car should go here first. They handle their own financing and approve those with all types of credit scores and credit history. They accommodate what you need and can get you in a vehicle that same day. The staff is kind and understanding and truly does have your best interest in mind and will do what it takes including staying late past their closing time to ensure you drive... Read more

Testimonial

  • Jun 25
  • Dealers
  • Car Purchase
  • 111

I am very grateful DriveTime is willing to help those of us who have had some tough times drive away in a decent car! It was a relaxed atmosphere and everyone was friendly and willing to help. The best part was we didn't have to have a ton of cash to put down!! I'd recommend DriveTime to anyone who is trying to build or repair their credit, or if you just want to be in a car within a couple of... Read more

Drivetime's reply to:

  • Jul 17
  • Auto Financing
  • Drivetime Car Financing
  • 52
  • REVIEW RATING 4/5

Hello, thank you for your review and for bringing this to our attention. We apologize you are dissatisfied with your DriveTime experience. Please give us some time to review your account and a Customer Relations Representative will contact you to discuss your concerns. If you would like immediate assistance, please call Customer Relations at 888-290-0148. Sincerely, Customer Relations Read more

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Testimonial

  • Jul 15
  • Dealers
  • Colonial Heights, Virginia
  • Drivetime Car Financing
  • 145

I was reading the reviews and it came up that I was dissatisfied with drivetime. I never said that. Drivetime was good to me. I would refer people to them all the time. I don't know who wrote that but it wasn't me. The sells person was good and did everything he promise too. No hidden fees. If you go to drivetime in petersburg ask for Eric. He's great. The financing is high rates but... Read more

Drivetime's reply to:

  • Jul 14
  • Dealers
  • Dallas, Texas
  • 2009 Chevrolet Impala
  • 1
  • 1
  • 27
  • REVIEW RATING 5/5

Hi Jonathan, we profusely apologize for any inconvenience you have encountered. We would like an opportunity to address your credit reporting concerns and made an attempt to reach you last Friday. If you would like to discuss further please call Customer Relations at 888-290-0148. Sincerely, Customer Relations Read more

Was this review helpful? 0 0

Drivetime's reply to:

  • Jul 09
  • Auto Financing
  • Jonesboro, Arkansas
  • 2008 Dodge Nitro Financing
  • 81
  • REVIEW RATING 4/5

Hello, thank you for your review and for bringing this to our attention. We are sorry to hear about the inconveniences you have encountered. We would like a chance to address your concerns regarding this matter. Please give us an opportunity to assist by calling our Customer Relations department at 888-290-0148. We look forward to speaking with you. Sincerely, Customer Relations Read more

Was this review helpful? 0 0
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Drivetime's reply to:

  • Jul 01
  • Dealers
  • Palm Bay, Florida
  • Car Purchase
  • 210
  • REVIEW RATING 5/5

Hello Edward, we apologize you are dissatisfied with your DriveTime experience. We are sorry that you were unhappy with the pricing of your vehicle financing. Because DriveTime specializes in financing for people with less than perfect credit, the interest rate on the financing can be quite high. The total price of the vehicle can be higher because it sometimes includes optional products such as... Read more

Was this review helpful? 2 0

Drivetime's reply to:

  • Jun 30
  • Dealers
  • Valrico, Florida
  • Drivetime Financing Program
  • 108
  • REVIEW RATING 5/5

Hello Dutravious, we apologize for your frustrations with your Lease Account. With a Lease Account, DriveTime can take action relatively quickly if payments fall behind. The lease department does make attempts to notify our customers about their payment before action is taken. Please give us some time to research your account, and a Customer Relations Representative will contact you to discuss... Read more

Was this review helpful? 2 0

Testimonial

  • Jun 29
  • Dealers
  • Car Purchase
  • 253

Anyone looking for a car should go here first. They handle their own financing and approve those with all types of credit scores and credit history. They accommodate what you need and can get you in a vehicle that same day. The staff is kind and understanding and truly does have your best interest in mind and will do what it takes including staying late past their closing time to ensure you drive... Read more

Drivetime's reply to:

  • Jun 27
  • Auto Financing
  • Phoenix, Arizona
  • 2007 Toyota Camry
  • 98
  • REVIEW RATING 5/5

Hello Renee, we apologize you are dissatisfied with your DriveTime experience and for any inconvenience you have encountered. Our Customer Service department does make attempts to contact our customers about their payment before action is taken. Please give us some time to research your account, and a Customer Relations Representative will contact you to discuss your concerns. If you would like... Read more

Was this review helpful? 0 0

Testimonial

  • Jun 25
  • Dealers
  • Car Purchase
  • 111

I am very grateful DriveTime is willing to help those of us who have had some tough times drive away in a decent car! It was a relaxed atmosphere and everyone was friendly and willing to help. The best part was we didn't have to have a ton of cash to put down!! I'd recommend DriveTime to anyone who is trying to build or repair their credit, or if you just want to be in a car within a couple of... Read more

Drivetime's reply to:

  • Jun 23
  • Dealers
  • Roanoke Rapids, North Carolina
  • Car Lease
  • 188
  • REVIEW RATING 5/5

Hello Anthony and Jessica, we apologize for your frustrations with your Lease Account. With a Lease Account, DriveTime can take action relatively quickly if payments fall behind. The lease department does make attempts to contact our customers about their payment before action is taken. We also apologize for the level of service you experienced. This is not indicative of the high quality of... Read more

Was this review helpful? 3 0
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