ad
 

DriveTime Complaints and Reviews

Had an experience with DriveTime?   Submit review ›
DriveTime
Main address: 4020 E. Indian School Rd. 85018 Phoenix AZ
1-888-290-0148, , reviews@drivetime.com
  • 206 issues resolved
  • 32 testimonials
  • Show More
Had an experience with DriveTime?
Submit review › Submit review ›

Testimonial

  • Aug 27
  • Dealers
  • Car Purchase
  • 77

I was searching for this particular car and I found your website. I read everything about your dealership, and it was exactly what I was looking for... As soon as I look your car in your lot, I told myself... today I will drive "my" car... and it happened. The salesperson approach to me as he know me for a long time. He help me in everything. He explained to me all that matters to my new car. He... Read more

Testimonial

  • Aug 25
  • Dealers
  • Credit Rebuild
  • 29

Hi, my name is Olivier and I would like to share my experience with you at DriveTime. From the moment I walked into the dealership, and the moment I drove off with my new 08 Impala, I was feeling confident about what I wanted to do only because of the employees at DriveTime. They provided me with all the information I needed in order to make my decision, also helped me understand what they were... Read more

Testimonial

  • Aug 21
  • Dealers
  • Car Purchase
  • 18

Just went through a really bad divorce and needed a car, my credit was destroyed. Erin made my car buying experience so easy and made me feel great in the process by reassuring me I could rebuild my own credit through the purchase of this car. I am so happy with my car and am feeling empowered knowing my future is in my own hands. It was a great experience. Erin truly an asset to your company. I... Read more

Drive time was a waste of my time. I have good credit and they wanted me to put down $8,000 on a truck. I later went to dodge and left with a new truck and had to put down only 1200. Add comment

ad

Testimonial

  • Aug 27
  • Dealers
  • Car Purchase
  • 77

I was searching for this particular car and I found your website. I read everything about your dealership, and it was exactly what I was looking for... As soon as I look your car in your lot, I told myself... today I will drive "my" car... and it happened. The salesperson approach to me as he know me for a long time. He help me in everything. He explained to me all that matters to my new car. He... Read more

Testimonial

  • Aug 25
  • Dealers
  • Credit Rebuild
  • 29

Hi, my name is Olivier and I would like to share my experience with you at DriveTime. From the moment I walked into the dealership, and the moment I drove off with my new 08 Impala, I was feeling confident about what I wanted to do only because of the employees at DriveTime. They provided me with all the information I needed in order to make my decision, also helped me understand what they were... Read more

Testimonial

  • Aug 21
  • Dealers
  • Car Purchase
  • 18

Just went through a really bad divorce and needed a car, my credit was destroyed. Erin made my car buying experience so easy and made me feel great in the process by reassuring me I could rebuild my own credit through the purchase of this car. I am so happy with my car and am feeling empowered knowing my future is in my own hands. It was a great experience. Erin truly an asset to your company. I... Read more

ad

Testimonial

  • Aug 17
  • Dealers
  • Customer Service
  • 8

I was never pressured to buy anything, which was a refreshing experience. The staff was very helpful and I got the car I wanted. They brought the car to Greensboro that I picked out online from Winston Salem and afterwards even went with me to get items on the car repaired. Ryan of Jacksonville, FL Read more

Testimonial

  • Aug 15
  • Dealers
  • Car Purchase
  • 16

I have to admit I am pleasantly surprised with my recent experience at DriveTime. Here are just a few things that will probably surprise you. I went in with a budget. I told Nicole and John what I had allotted for a down payment and what my monthly budget would be. They found me a list of cars that would fit that criteria and I got to choose!...They did not try to push me into what I could not... Read more

  • Aug 14
  • Dealers
  • Unsafe Van
  • 60

Before I left the lot I noticed not all the doors to my van I was purchasing. Drive time told me it could be fixed but I'd have to leave the car for at least 5 days. I told them I couldn't do that because I had already got rid of my old car and I had a 5 year old and new born twins I needed to be able to drive places. After a long back and forth with the salesman and manager it was a miracle the... Read more

Was this review helpful? 1 0

Testimonial

  • Aug 12
  • Dealers
  • Auto Financing
  • 14

My credit was less than perfect, and although several dealerships offer help with financing, DriveTime was truly a fast and pleasant surprise for the whole process. The online application was easy and user friendly. I was able to identify which vehicles I was interested in before I arrived on site. When I met Jared, he took less than an hour to confirm my financing approval with LESS down payment... Read more

Testimonial

  • Aug 10
  • Dealers
  • Auto Check
  • 4

From the time we walked in till we left with our car, we were treated with respect. My favorite part of the experience was when we went through the mechanical checklist for the car. I have never been to a used car lot where they made sure the car was mechanically sound and did not have any warning lights on the dash. I will definitely be going back for our next car. Jeffrey of Lexington, KY Read more

  • Aug 07
  • Dealers
  • 2008 Dodge Grand Caravan
  • 101

Greetings, Thank you for your feedback and our apologies for any miscommunication and for the time it took to receive your credit for the repair. We would like the opportunity to research your situation further. Unfortunately, with the information provided we are unable to locate your account. Please reach out to Customer Relations at your earliest convenience at 888-290-0148 so I we can ensure... Read more

Was this review helpful? 0 0
 
×
You are reading about DriveTime.
Filing a new complaint about
×